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Embassy Suites by Hilton Sacramento Riverfront Promenade

3.5 star property
Riverfront hotel with free breakfast and fitness centre

Photo gallery for Embassy Suites by Hilton Sacramento Riverfront Promenade

Reception
42-inch flat-screen TV with cable channels, Smart TV, pay films
Bar (on property)
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Laundry
The current price is AU$331
includes taxes & fees
7 July - 8 July

Explore the area

Map
100 Capitol Mall, Sacramento, CA, 95814
  • Golden 1 Center
    ‪6 min walk‬
  • Sacramento Convention Center
    ‪2 min drive‬
  • Discovery Park
    ‪3 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (2 Room Suite, Partial River View)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds (2 Room Suite, Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (2 Room Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (2 Room Suite)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (2 Room Suite)

8.8 out of 10
Excellent
(27 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (2 Room Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, City View (2 Room Suite)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (2 Room Suite, Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (2 Room Suite, Hearing)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Corner (2 Room Governor Suite, Roll-In Shower)

42-inch flat-screen TV with cable channels, Smart TV, pay films

Suite, 1 King Bed, Accessible, Corner (2 Room Governor Suite, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (2 Room Governor Suite, Roll-In Shower)

42-inch flat-screen TV with cable channels, Smart TV, pay films

Suite, 2 Queen Beds, Accessible (2 Room Governor Suite, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (2 Room Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds (2 Room Suite)

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, River View (2 Room Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, River View (2 Room Suite)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Blackout curtains
  • 39 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, River View (2 Room Suite)

42-inch flat-screen TV with cable channels, Smart TV, pay films

Presidential Suite, 1 King Bed, River View (2 Room Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (2 Room Suite, Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (2 Room Suite, Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, River View (2 Room Suite, Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, River View (2 Room Suite, Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (2 Room Governor Corner Suite)

42-inch flat-screen TV with cable channels, Smart TV, pay films

Suite, 1 King Bed (2 Room Governor Corner Suite)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Pillow-top bed
  • 48 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (2 Room Suite, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (2 Room Suite, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, River View (2 Room Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, River View (2 Room Suite)

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed, Accessible, Bathtub (2 Room Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Double Bed, Accessible, Bathtub (2 Room Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (2 Room Governor Corner Suite)

42-inch flat-screen TV with cable channels, Smart TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (2 Room Governor Corner Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Partial River View)

View from room

Suite, 1 King Bed (Partial River View)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (2 Room Suite)

View from room

Suite, 1 King Bed, City View (2 Room Suite)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Sacramento

At Embassy Suites by Hilton Sacramento Riverfront Promenade you'll be within steps of Old Sacramento Waterfront and Tower Bridge. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The café, Marketplace Cafe, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class Central Sacramento hotel include Golden 1 Center and within 30 minutes you'll find Sacramento Convention Center.

What's nearby

  • Old Sacramento Waterfront - 2 min walk - 0.2 km
  • Golden 1 Center - 6 min walk - 0.6 km
  • California State Capitol - 16 min walk - 1.4 km
  • Sacramento Convention Center - 2 min drive - 2.2 km
  • Discovery Park - 3 min drive - 2.5 km

Getting around

  • Sacramento Valley Station - 10 min walk
  • 7th & Capitol Station - 10 min walk
  • Sacramento, CA (SMF-Sacramento Intl.) - 14 min drive

Restaurants

  • ‪Polanco Cantina - ‬7 min walk
  • ‪Il Fornaio - ‬5 min walk
  • ‪RareTea - ‬7 min walk
  • ‪Joe's Crab Shack - ‬2 min walk
  • ‪Honey and the Trapcat - ‬5 min walk

About this property

Embassy Suites by Hilton Sacramento Riverfront Promenade

Riverfront hotel with free breakfast and fitness centre
Embassy Suites by Hilton Sacramento Riverfront Promenade offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business centre, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Sacramento Riverfront Promenade. Parking is available for a fee.

  • 1 building
  • 242 guestrooms or units
  • 8 levels
  • Conference rooms
  • 743 sq. m of conference space
  • Built in 2002
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Sacramento Riverfront Promenade offers 242 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: WiFi (USD 9.99 per night); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 24 per day)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Marketplace Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 per night (rates may vary)
  • Self-parking fee: USD 24 per day
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Promenade Sacramento
Embassy Suites Riverfront
Embassy Suites Riverfront Promenade
Embassy Suites Riverfront Promenade Hotel
Embassy Suites Riverfront Promenade Hotel Sacramento
Embassy Suites Riverfront Sacramento
Embassy Suites Sacramento
Embassy Suites Sacramento Riverfront
Embassy Suites Sacramento Riverfront Promenade
Sacramento Embassy Suites
Embassy Suites Hotel Sacramento
Embassy Suites Sacramento Riverfront Promenade Hotel
Embassy Suites Hilton Sacramento Riverfront Promenade Hotel
Embassy Suites Hilton Riverfront Promenade Hotel
Embassy Suites Hilton Sacramento Riverfront Promenade
Embassy Suites Hilton Riverfront Promenade
Embassy Suites Hotel Sacramento
Sacramento Embassy Suites
Embassy Suites Hilton Riverfr
Embassy Suites by Hilton Sacramento Riverfront Promenade Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Sacramento Riverfront Promenade?

Embassy Suites by Hilton Sacramento Riverfront Promenade offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Sacramento Riverfront Promenade?

As of 4 July 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Sacramento Riverfront Promenade on 7 July 2025 start from AU$331.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Sacramento Riverfront Promenade?

Yep, Embassy Suites by Hilton Sacramento Riverfront Promenade has a self car park for USD 24 per day.

Does Embassy Suites by Hilton Sacramento Riverfront Promenade have a pool?

Embassy Suites by Hilton Sacramento Riverfront Promenade has an indoor pool.

What makes Embassy Suites by Hilton Sacramento Riverfront Promenade a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Sacramento Riverfront Promenade.

Is Embassy Suites by Hilton Sacramento Riverfront Promenade family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Sacramento Riverfront Promenade is a hit with families.

Does Embassy Suites by Hilton Sacramento Riverfront Promenade serve breakfast?

You bet, guests love the free cooked-to-order brekkie here! Offered on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Sacramento Riverfront Promenade?

No, Embassy Suites by Hilton Sacramento Riverfront Promenade does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Sacramento Riverfront Promenade?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Sacramento Riverfront Promenade?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Sacramento Riverfront Promenade?

Cats and dogs are welcome at Embassy Suites by Hilton Sacramento Riverfront Promenade, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 16 kg per pet.

Embassy Suites by Hilton Sacramento Riverfront Promenade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1228 out of 1650 reviews
Rating 8 - Good. 221 out of 1650 reviews
Rating 6 - Okay. 83 out of 1650 reviews
Rating 4 - Poor. 57 out of 1650 reviews
Rating 2 - Terrible. 61 out of 1650 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Vivian

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Their system was out, no calls to inform us and we drove over 5 hours to get there. But their check in noticed and check out notices worked. They didn't provide any of the services that were booked with the Presidential Suite, and and no services b were provided. No communication from hotel and they offered nothing to make it "right" or to make us feel welcomed. Called down for two blankets and they forgot and the second call they finally delivered. Called and asked for wine glasses they said no the bar was closed. Staff didn't care and they said I could talk with the manager next week. No customer service or any type of consideration was offered even ween asked and I had to park in from of the hotel since they had no other suggestions. The hotel was offered as the "best" in the area and we experienced nothing to support this claim. I never write poor reviews but this is my first and it is well deserved. I provided my cell number and my email and asked that a manager contact me and as of today no calls or emails. Leadership is from the top and so is customer service and support stem from the top down and this is very disappointing. they simply don't cal and no apology was offered.
Stayed 1 night in Mar 2025

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was most enjoyable.
Stayed 1 night in Mar 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Hyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to visit the people on the east side of Sacramento county, so didn’t get to enjoy the area at all. But, I liked the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Amenities
Very friendly staff in all areas of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. Love the breakfast. Will probably stay again when I return on Business trip
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Business traveller
Disliked: Cleanliness

Ho hum

The shower floods the room. It was a chore to clean up. The tile in the shower is suspect. Bed was OK if not a little saggy. Could not figure out how to set the clock radio to the right time. Counter space around the microwave refrigerator area was virtually nonexistent. Hot water at that sink would have bee nice but I see there is no plumbing for that. Our stay was for three nights. Staff was nice but I think under appreciated by corporate .
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to Golden 1 Center and River Cats Stadium. Safe and clean.
Stayed 5 nights in Mar 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Updated clean rooms. Kids loved the pool area and complimentary snacks in the evening. Breakfast was great! Pool could use some additional cleaning as the water was a little murky. Would definitely stay here again if headed to Old Town Sacramento.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Service was excellent, and the hotel was clean and very convenient to downtown Sacramento. The breakfast buffet was included, as was an evening happy hour. Overall, a great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very clean valet personal very competent and fast food excellent very nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

The room was amazing. It was like a small apartment. It had everything we needed. It was clean. Customer service was excellent! We ordered room service from the restaurant and the food was delicious! We brought our dog, and the hotel was super pet friendly. They gave him a toy, a water bowl, and treats. The complimentary breakfast was delicious and more than what we expected. It was a full buffet and made to order omelettes. We will definitely stay here again and recommend to family and friends.
Our birthday dinner Courtesy of hotel room service.
Two Queen Beds
Dog friendly
Small kitchen area with fridge and coffee pot
Stayed 2 nights in Mar 2025

8/10 Good

Linda

Stayed 3 nights in Mar 2025

8/10 Good

Ken, reno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping.
Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Very clean, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy, San Francisco

Stayed 2 nights in Mar 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, family friendly, spacious rooms, amazing staff from Tobias in valah services to Patrick at registration. A smooth operation. Clean hotel. All amenities included except parking but well worth the extra. Only issue was older toliets being very low and awkward. Could use a handicapped bar in bathroomby toliet as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Remigio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and beautiful scenery
Stayed 1 night in Mar 2025