4.3 out of 5

"Staff were amazing, location hard to beat with beach views from both the balcony and the lovely private rooftop area. So many places to eat right outs ... " More

By a verified traveller on Fri 10 Aug 2018

Enter dates to see availability

Hotel Description

Sandcastles Mooloolaba places you steps from SEA LIFE Sunshine Coast and within a short 5-minute stroll of Mooloolaba Beach. Highlights at this beachfront property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with digital channels, along with free WiFi, a balcony and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A ceiling fan, a hairdryer and a phone are also available.

Spend the day at the beach and enjoy the on-site spa tub. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4-star Mooloolaba property include Sunshine Plaza and Aussie World.

1 Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$272* Per night/room 23 Aug. - 24 Aug.

1 Bedroom Rooftop Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sandcastles Mooloolaba ratings based on 190 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sandcastles Mooloolaba

Everyone (57) Couples (112) Family (21)
4 out of 5

Posted by on 18 May 2019

Was this review helpful to you?
4 out of 5
The location is great. The outlook was nice. The windowsill in the bedroom had tape all over it as clearly it has water damage. The ironing board cover needs replacing. There was little bits of glass shards on both the verandah of the unit and on the balcony above. The shower head leaked and the water pressure was not great. The bed was extremely soft.

Posted by on 15 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Apr. 2019 by Bridgette

Hi and many thanks for taking the time your recent stay with us. I apologise - I should have mentioned about the tape on the sill - the apartment had shutters that had been taken down and replaced with new block out curtains - the sill needed some repair from were the shutters had been but it wasn't done until after your weekend with us. I am disturbed to hear about the glass shards on both balconcies - I wish you had reported it to reception as we would have immediately addressed the situation. We have replaced the ironing board cover and the shower head. The bed is an AH Beard Executive Plush medium - we keep all our beds at medium as we are never going to be able to suit all guests individual mattress preferences. We are so glad you enjoyed out fabulolus location and outlook and look forward to welcoming you back to the fabulous Sunshine Coast . Regards Bridgette

5 out of 5

Posted by on 1 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Apr. 2019 by Bridgette

Many thanks for your score - we are glad you enjoyed your time with us here at Sandcastles and look forward to welcoming you back next time you are on the fabulous Sunshine Coast. Regards Bridgette & Charlie

4 out of 5
The views from our apartment are exceptional as the property overlooks the sea with unrestricted views from the upper storeys. While the units are small, the furniture is comfortable. The staff is friendly and helpful.

Posted by on 17 Feb. 2019

Was this review helpful to you?
4 out of 5
The location was excellent............close to beach, surf club & restaurants & shops

Posted by on 20 Jan. 2019

Was this review helpful to you?
5 out of 5
The manager went out of her way to help us if we had a problem or question. She made us feel very welcome and special. I would definitely recommend them to family and friends.

Posted by on 10 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan. 2019 by Bridgette

Thank you so much for taking the time to review your recent stay with us here at Sandcastles. We do ensure we treat all our guests as we ourselves would like to be treated so I'm glad you enjoyed your time with us - we reckon all our guests are special anyway :) Thanks again and we look forward to welcoming you back to Sandcastles Mooloolaba next time you are in the fabulous Sunshine Coast. Regards Bridgette & Charlie

5 out of 5
The managers go above and beyond to ensure you have a great Stay. They are friendly, approachable and want to please. A very lovely experience.

Posted by on 8 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan. 2019 by Bridgette

Thanks you so much for your very kind words and glad that you enjoyed a lovely stay with us - we love to get this feedback from our guests. We look forward to welcoming you back to Sandcastles Mooloolaba next time you are up this way. Kindest Regards Bridgette & Charlie

5 out of 5

Posted by on 3 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Feb. 2019 by Bridgette

Many thanks for your positive review and we look forward to welcoming you back to Sandcastles next time you are on the fabulous Sunshine Coast Regards Bridgette

5 out of 5
Everything at your fingertips, if you don't like it here you won't like it anywhere, Bridgett an Charlie are awesome, as soon as you arrive you feel like family, would recommend it highly.

Posted by , from Sydney on 2 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan. 2019 by Bridgette

Wow .. that is so nice of you to say and you are right - more often than not - our guests end up feeling like family to us too ! It was so great to have you with us and we know that we will be seeing a lot more you both. All the best for 2019 and we wish you both an exciting year. Regards Bridgette & Charlie

4 out of 5
Location great. Managers friendly and helpful. When we tried to use the bbq it was out of gas. Spa leaking, and when turned on the water gushed everywhere. Overall we had a great time!

Posted by on 26 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

14 Jan. 2019 by Bridgette

Hi and thanks so much for taking the time to review your recent stay with us and glad you enjoyed our fanatastic beach location. We have BBQ facilities for guests with a choice of gas or electric BBQ's. The gas bottle for the gas BBQ is checked constantly - It has not been replaced since mid December and is still full so I wish you had of called us and we would have shown you the process for using the safety valve on the BBQ. It would be a poor resort that did not have fullly operational BBQ's over the Xmas/New Year period - Our guests love to BBQ their world famous Mooloolaba prawns which is why they are checked every day. The spa is "vigourous" and definately does not leak but the water does splash over the side at times - the powerful jets are not to everyones liking but many comment that they love it. We are glad that you had a great time - we'd love to have you back next time you are up in the stunning Sunhine coast. Kindest Regards Bridgette & Charlie

Property Features

Sandcastles Mooloolaba offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a BBQ are also featured at Sandcastles Mooloolaba. Free self parking is available. This 4-star Mooloolaba apartment is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (14.7 km / 9.2 mi)
  • Parking: Free self parking

Room Amenities

Sandcastles Mooloolaba offers 28 forms of air-conditioned accommodation with washers/dryers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. This Mooloolaba apartment provides complimentary wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Sitting area
  • Television
  • Digital channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:30 AM-5 PM
  • Saturday-Sunday: 9 AM-3 PM

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Sunday: 9 AM - 3 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandcastles Mooloolaba Apartment
  • Sandcastles Mooloolaba
  • Sandcastles On The Beach Mooloolaba Sunshine Coast

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.