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4.3 out of 5

"The location was amazing and the Managers were lovely and made our stay fantastic " More

By a verified traveller on Tue 08 Oct 2019

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Hotel Description

Sandcastles Mooloolaba places you steps from SEA LIFE Sunshine Coast and within a short 5-minute stroll of Mooloolaba Beach. Highlights at this beachfront property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with digital channels, along with free WiFi, a balcony, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A ceiling fan, a hair dryer, and a phone are also available.

Spend the day at the beach and enjoy the onsite spa tub. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 4-star Mooloolaba property include Sunshine Plaza and Aussie World.

1 Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$283* Per night/room 9 Aug. - 10 Aug.

1 Bedroom Rooftop Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sandcastles Mooloolaba ratings based on 193 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sandcastles Mooloolaba

Everyone (58) Couples (114) Family (21)
5 out of 5

Posted by on 11 Jul. 2020

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4 out of 5
The location was amazing and the Managers were lovely and made our stay fantastic

Posted by on 8 Oct. 2019

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5 out of 5
Very handy to the beach at Mooloolaba and the restaurants. Spacious and well maintained

Posted by on 14 Sep. 2019

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4 out of 5

Posted by on 18 May 2019

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4 out of 5
The location is great. The outlook was nice. The windowsill in the bedroom had tape all over it as clearly it has water damage. The ironing board cover needs replacing. There was little bits of glass shards on both the verandah of the unit and on the balcony above. The shower head leaked and the water pressure was not great. The bed was extremely soft.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Bridgette

Hi and many thanks for taking the time your recent stay with us. I apologise - I should have mentioned about the tape on the sill - the apartment had shutters that had been taken down and replaced with new block out curtains - the sill needed some repair from were the shutters had been but it wasn't done until after your weekend with us. I am disturbed to hear about the glass shards on both balconcies - I wish you had reported it to reception as we would have immediately addressed the situation. We have replaced the ironing board cover and the shower head. The bed is an AH Beard Executive Plush medium - we keep all our beds at medium as we are never going to be able to suit all guests individual mattress preferences. We are so glad you enjoyed out fabulolus location and outlook and look forward to welcoming you back to the fabulous Sunshine Coast . Regards Bridgette

5 out of 5

Posted by on 1 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Bridgette

Many thanks for your score - we are glad you enjoyed your time with us here at Sandcastles and look forward to welcoming you back next time you are on the fabulous Sunshine Coast. Regards Bridgette & Charlie

4 out of 5
The views from our apartment are exceptional as the property overlooks the sea with unrestricted views from the upper storeys. While the units are small, the furniture is comfortable. The staff is friendly and helpful.

Posted by on 17 Feb. 2019

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4 out of 5
The location was excellent............close to beach, surf club & restaurants & shops

Posted by on 20 Jan. 2019

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5 out of 5
The manager went out of her way to help us if we had a problem or question. She made us feel very welcome and special. I would definitely recommend them to family and friends.

Posted by on 10 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Bridgette

Thank you so much for taking the time to review your recent stay with us here at Sandcastles. We do ensure we treat all our guests as we ourselves would like to be treated so I'm glad you enjoyed your time with us - we reckon all our guests are special anyway :) Thanks again and we look forward to welcoming you back to Sandcastles Mooloolaba next time you are in the fabulous Sunshine Coast. Regards Bridgette & Charlie

5 out of 5
The managers go above and beyond to ensure you have a great Stay. They are friendly, approachable and want to please. A very lovely experience.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Bridgette

Thanks you so much for your very kind words and glad that you enjoyed a lovely stay with us - we love to get this feedback from our guests. We look forward to welcoming you back to Sandcastles Mooloolaba next time you are up this way. Kindest Regards Bridgette & Charlie

Property Features

Sandcastles Mooloolaba offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at Sandcastles Mooloolaba. Free self parking is available. This 4-star Sunshine Coast apartment is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (17.3 km / 10.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sandcastles Mooloolaba offers 28 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Sunshine Coast apartment provides complimentary wireless Internet access. Premium digital television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Sitting area
  • Television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Sunday: 9 AM - 3 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Sunday: 9 AM - 3 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandcastles Mooloolaba Apartment
  • Sandcastles Mooloolaba
  • Sandcastles On The Beach Mooloolaba Sunshine Coast
  • Sandcastles Mooloolaba Apartment
  • Sandcastles Mooloolaba Mooloolaba
  • Sandcastles Mooloolaba Apartment Mooloolaba

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.