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4.2 out of 5

"Perfect get away for couples, the cabin was relaxing and the views to die for " More

By a verified traveller on Sat 13 Jun 2020

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Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$223* Per night/room 7 Sep. - 8 Sep.

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Cottage, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

A romantic stay in Sunshine Coast awaits you at Clouds Montville. You'll be 3.1 km (1.9 mi) from Gerrards Lookout and 3.6 km (2.2 mi) from Bariya Nature Refuge. Highlights at this Colonial hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy Smart TVs, coffee/tea makers, and Netflix, featured in all 15 shared rooms. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Refrigerators, in-room massages, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a garden. Added amenities include laundry facilities, barbecue grills, and a picnic area. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 4-star Montville hotel include Australia Zoo and Aussie World.

Clouds Montville ratings based on 93 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clouds Montville

Everyone (57) Business (1) Couples (23) Family (12)
5 out of 5
Perfect get away for couples, the cabin was relaxing and the views to die for

Posted by on 13 Jun. 2020

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5 out of 5
Beautiful views and everything is clean and maintained. Easy to find rooms and good access. Absolutely perfect!

Posted by on 4 Oct. 2019

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5 out of 5

Posted by on 31 Aug. 2019

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5 out of 5

Posted by on 22 Jun. 2019

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5 out of 5
The newly renovated cottages were clean, modern, spacious and private. Nothing to fault. Exactly what we hoped for.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Clouds Montville

Thank you, glad you enjoyed your stay.

2 out of 5
This place needs a lot of work & a decent clean, tea towel was smelly & cup smelt like they hadn’t been washed, everything is very tired

Posted by on 7 Jan. 2019

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5 out of 5
There was an issue with our booking and Kaye and Barb went above and beyond in helping us to have a wonderful and memorable stay. We will not forget your kindness and willingness to help! The property was fantastic, newly renovated cottages that had a breezy, open feel with a cozy charm as well. The perfect stay, thank you!

Posted by , from Brisbane on 15 Nov. 2018

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4 out of 5
Please don't be put off by an average review Looks like the property is under new management, and there were improvement works going on the night we stayed. With a bit of a refresh it will be a lovely place to stay, particularly the upstairs rooms.

Posted by on 14 Nov. 2018

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2 out of 5

Posted by on 29 Oct. 2018

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3 out of 5
Currently under renovation, property and room was not explained ( ie fire wood, power and breakfast hamper). No welcome book to reference. First night breakfast hamper was in fridge, with four pieces of bread and four tiny boxes of cereal. Not explained this was for two nights so ate two slices of bread each on first day. ! Gas fire was not replenished, motel service at a luxury price. Hopefully new owners will improve property to a standard expected.

Posted by on 2 Sep. 2018

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Property Features

As a guest of Clouds Montville, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Clouds Montville also features a garden, a picnic area, and concierge services. Self parking is free. A complete renovation of Clouds Montville was completed in April 2019. This 4-star Sunshine Coast hotel is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1993
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Palmwoods Station (8.2 km / 5.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Clouds Montville offers 15 shared accommodations with air conditioning, coffee/tea makers, and hair dryers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with Netflix. This Sunshine Coast hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

  • Accommodations are shared
  • Pillowtop beds
  • Smart television
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 7:00 AM to 7:00 PM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 7:00 AM to 7:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 24 for adults, AUD 12 and AUD 24 for children (approximately)
  • Airport shuttle fee: AUD 90 per person (one-way)
  • Airport shuttle fee per child: AUD 60 (one-way), (up to 16 years old)
  • Late check-in fee: AUD 50 for check-in between 10:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clouds Montville Aparthotel
  • Clouds Montville
  • Clouds Montville Hotel
  • Clouds Montville Montville
  • Clouds Montville Hotel Montville

You should know

  • Clouds Montville offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.