Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Enjoy stunning ocean views from our beachfront accommodations.
Enjoy a restful stay in this stylish room with a four-poster bed, sea views, and a cozy seating area.
Relax by the pool surrounded by lounge chairs and umbrellas, with a clear view of the hotel's architecture.
Enjoy meals with a view of palm trees and a nearby building from this dining area.
Enjoy ocean views from this balcony with a table for two.

Popular amenities

  • Bar
  • All-inclusive
The current price is AU$493
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
Salt Coppers, Runaway Bay, Saint Ann
  • Runaway Bay Beach
    ‪4 min drive‬
  • Ocean View Beach
    ‪4 min drive‬
  • Cardiff Hall Beach
    ‪4 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪59 min drive‬

Room options

Junior Suite, Sea View (Deluxe)

8.6 out of 10
Excellent
(156 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

8.4 out of 10
Very good
(164 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

8.4 out of 10
Very good
(21 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

Junior Suite (Deluxe)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Deluxe)

8.2 out of 10
Very good
(11 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

About the area

Runaway Bay

A luxury stay in Runaway Bay awaits you at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. You'll be within a 10-minute walk of Jamaica Beaches and 3.2 km (2 mi) from Green Grotto Caves. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the steam room. The restaurant, Takara, serves Asian cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Runaway Bay property, you'll be 4.1 km (2.6 mi) from Ocean View Beach and 4.1 km (2.6 mi) from Cardiff Hall Beach.

What's nearby

  • Green Grotto Caves - 3 min drive - 3.9 km
  • Runaway Bay Beach - 4 min drive - 3.0 km
  • Flavours Beach - 4 min drive - 3.0 km
  • Ocean View Beach - 4 min drive - 3.0 km
  • Cardiff Hall Beach - 4 min drive - 3.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬10 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬8 min walk
  • ‪picasso - ‬4 min walk
  • ‪Sunset Bar - ‬9 min walk

About this property

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This Victorian property also offers outdoor tennis courts, a sauna and a fitness centre. Self parking is free.

This 4.5-star Runaway Bay property is smoke free.

  • 525 guestrooms or units
  • 7 levels
  • 4 buildings
  • 6 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers 525 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Jazmin Main Restaurant
  • Mikado Restaurant
  • Picasso
  • Rodizio Las Olas
  • Takara

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycles
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 7 floors
  • Banquet hall
  • Built in 2015
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to October 31 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from 1 September 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Bahia
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Runaway Bay
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Luxury Runaway Bay
Runaway Bay Luxury Bahia Principe
Bahia Principe Luxury Runaway Bay
Bahia Principe Luxury Runaway Bay All Inclusive
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Bahia Principe Luxury Runaway Bay Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive on 25 Aug 2025 start from AU$492.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is a short 8-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive features 4 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive.

Is Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive family-friendly?

No, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine. One of the dining venues will be unavailable from September 1 2025 to October 31 2025 (dates subject to change). The property will be renovating its dining venue from September 1 2025 until October 31 2025 (completion date subject to change).

What time are check-in & check-out at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1362 out of 2552 reviews
Rating 8 - Good. 595 out of 2552 reviews
Rating 6 - Okay. 307 out of 2552 reviews
Rating 4 - Poor. 149 out of 2552 reviews
Rating 2 - Terrible. 139 out of 2552 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They called you by name. Kind friendly. Clean and private
Stayed 5 nights in Apr 2025

8/10 Good

Jaycianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

IRINA

Stayed 5 nights in Apr 2025

10/10 Excellent

Jesus Serrano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fréndly staff and people will go again
Stayed 5 nights in Apr 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Money well spent
Stayed 5 nights in Apr 2025

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Feb 2025

10/10 Excellent

Desarah E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place. True definition of all inclusive
Stayed 8 nights in Apr 2025

6/10 Okay

LaVerne

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
As I mentioned to management, guest experience etc the property outside of the rooms are lovely, staff was very accommodating and friendly. But the rooms need to be updated. The smell of mold/mildew is strong in some rooms and we were very disappointed in that. The staff did all they could to accommodate us but it was out of their control. We stayed in the
Stayed 3 nights in Apr 2025

8/10 Good

Erwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an all inclusive resort close to Ocho Rios town center with lots of excursions options offered. Stayed at the resort for a week and was able to avail my VIP access upgrade and was grateful to get a good ocean and pool view- good size room with balcony- thanks for the upgrade. The hotel staff were very pleasant, respectful, polite and friendly with few exceptions grouchy, well you can find it anywhere. The place was well maintained, always find someone cleaning. The resort has different dining options buffet for breakfast, lunch and dinner with lots of food choices as well as the fine dining for dinner with reservations required. I wasn’t able to get reservations for the Italian and the steak place that I want. The Mikado Japanese cuisine I wasn’t informed that I have to ask for hibachi when you make dinner reservation. Out of the five restaurants I dined only 2 stand out the Picasso. I had lamb chuck great taste nicely seasoned and good serving. The Mikado even if it wasn’t Hibachi overall it’s fine and the Radizio except for the lamb it’s smelly. The rest needs work on meat preparation and cooking hard to chew and Chinese place should serve hot soup not cold or lukewarm. The bar staff were great very friendly and quick with giving drinks both in poolside/beach a lobby bar. Overall the resort was good and enjoyed my stay. FYI!! the beach pass the Grand Bahia is nice with fine sand, not rocky with variety of colorful fish. Walk all the way to the last bar-the bend.
Stayed 7 nights in Apr 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Katherine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So we went to the hotel, and from the moment we arrived, the experience was underwhelming. Tanisha, who greeted us at the front desk, was very rude and unwelcoming. She gave us an attitude, was not helpful at all, and honestly made us feel like we were bothering her just by being there. We couldn’t check in until 3 PM, which we understood, so we waited. When 3 PM came around, we went to check in. My friend and I had booked a room with two beds—but Tanisha gave us a room with one king-size bed instead. We went back down to the front desk to let them know about the mistake and asked to be moved to the room we actually paid for. We were mostly ignored and had to wait another hour before finally being moved. When we got to the new room, it was not what we expected. There were a lot of mosquitoes—I was bitten multiple times. The room felt very plain and outdated. I’ll give it a 4 out of 10.The food was okay. They had a buffet, which was decent, but I’ve had much better food at other resorts. As for nightlife—there really wasn’t any. There was karaoke every night, but it ended at 11 PM. Beyond that, there was nothing else to do in the evenings, which made the stay pretty boring. Some of the staff where unfriendly, shout out to Crazy Legs, who brought the fun and energy. He was great! We booked two excursions through the hotel and both times they were late for pickup we waited almost two hours for pickup, waste of time. Overall, I had better experience elsewhere.
Stayed 5 nights in Apr 2025

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was EXTREMLY RUDE
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberley, palm bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that I was not properly informed about the transportation service. Everything else was great.
Stayed 2 nights in Apr 2025

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff hospitality However lack of hydrotheraphy ..hot tub was disappointing
Stayed 2 nights in Apr 2025

10/10 Excellent

Dong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Cristian, Kearny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Ludeen

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 4 nights in Apr 2025

10/10 Excellent

John Alfred Riddick, portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And then I didn't get it my bottle of champagne
Stayed 4 nights in Apr 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025

6/10 Okay

Alexis

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property itself was great and the staff was very friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ryan Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesom stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge resort and they have everything you need within the property. Food was above average and the beach party was some of the best times we have ever had
Stayed 3 nights in Apr 2025