Sheraton Milwaukee Brookfield Hotel

3.5 star property
Suburban hotel with free airport shuttle and fitness centre

Photo gallery for Sheraton Milwaukee Brookfield Hotel

Exterior
Daily to-go breakfast for a fee
55-inch flat-screen TV with satellite channels, TV, pay films
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Room service
  • Pet-friendly
The current price is AU$169
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
375 S Moorland Rd, Brookfield, WI, 53005
  • Place, Brookfield Square Mall
    ‪5 min walk‬
  • Place, Milwaukee County Zoo
    ‪4 min drive‬
  • Place, Mayfair Mall
    ‪8 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(100 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • Sleeps 4
  • 2 Double Beds

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About the area

Brookfield

At Sheraton Milwaukee Brookfield Hotel you'll be within a short 5-minute stroll of Brookfield Conference Center and Brookfield Square Mall. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, The Craft Room, serves American cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 19000 square feet (1765 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. To-go breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free RV/bus/truck parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Brookfield hotel include Milwaukee County Zoo and Wisconsin State Fair Park.

What's nearby

  • Brookfield Conference Center - 3 min walk - 0.3 km
  • Brookfield Square Mall - 5 min walk - 0.4 km
  • Milwaukee County Zoo - 4 min drive - 6.1 km
  • Wisconsin State Fair Park - 7 min drive - 9.7 km
  • Mayfair Mall - 8 min drive - 9.9 km

Getting around

  • Milwaukee Intermodal Station - 13 min drive
  • Milwaukee, WI (MKE-General Mitchell Intl.) - 22 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Sheraton Milwaukee Brookfield Hotel

Suburban hotel with free airport shuttle and fitness centre
Sheraton Milwaukee Brookfield Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 19000 square feet (1765 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sheraton Milwaukee Brookfield Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Sheraton Milwaukee Brookfield Hotel was completed in January 2022.

This 3.5-star Brookfield hotel is smoke free.

  • 388 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • 19000 sq ft of conference space
  • 1765 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Milwaukee Brookfield Hotel offers 388 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Brookfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Craft Room

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - January 2022
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3 to 15 for adults and USD 3 to 10 for children
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Milwaukee Brookfield Sheraton
Milwaukee Sheraton
Milwaukee Sheraton Brookfield
Sheraton Hotel Brookfield
Sheraton Hotel Milwaukee
Sheraton Hotel Milwaukee Brookfield
Sheraton Milwaukee
Sheraton Milwaukee Brookfield
Sheraton Milwaukee Brookfield Hotel
Sheraton Milwaukee Hotel
Sheraton Brookfield
Brookfield Sheraton
Sheraton Milwaukee Brookfield
Sheraton Milwaukee Brookfield Hotel Hotel
Sheraton Milwaukee Brookfield Hotel Brookfield
Sheraton Milwaukee Brookfield Hotel Hotel Brookfield

Frequently asked questions

What is the cancellation policy at Sheraton Milwaukee Brookfield Hotel?

Sheraton Milwaukee Brookfield Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Milwaukee Brookfield Hotel?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Milwaukee Brookfield Hotel on 16 Nov 2025 start from AU$169.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Milwaukee Brookfield Hotel?

Yep, Sheraton Milwaukee Brookfield Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Sheraton Milwaukee Brookfield Hotel?

The closest beach to Sheraton Milwaukee Brookfield Hotel is Pewaukee Lake Beach (14.2 km).

Does Sheraton Milwaukee Brookfield Hotel have a pool?

Sheraton Milwaukee Brookfield Hotel has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from June to August).

What makes Sheraton Milwaukee Brookfield Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Milwaukee Brookfield Hotel.

Is Sheraton Milwaukee Brookfield Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Milwaukee Brookfield Hotel is a hit with families.

Does Sheraton Milwaukee Brookfield Hotel serve breakfast?

You bet, to-go brekkie is served on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sheraton Milwaukee Brookfield Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Sheraton Milwaukee Brookfield Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Milwaukee Brookfield Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Milwaukee Brookfield Hotel?

Furry friends are welcome at Sheraton Milwaukee Brookfield Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Sheraton Milwaukee Brookfield Hotel?

There is a golf course next to Sheraton Milwaukee Brookfield Hotel.

Sheraton Milwaukee Brookfield Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 283 out of 493 reviews
Rating 8 - Good. 103 out of 493 reviews
Rating 6 - Okay. 47 out of 493 reviews
Rating 4 - Poor. 30 out of 493 reviews
Rating 2 - Terrible. 30 out of 493 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Katie

Stayed 1 night in Aug 2025

8/10 Good

Ilan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

DeAnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

The rooms were well appointed and comfortable. The pool was nice and had comfortable chairs for lounging. The breakfast could be better. We paid for it at check-in and were given tickets, but no one ever collected them. While it was only $7 per person, it was on par with what other hotels offer for free with room rental.
Stayed 2 nights in Aug 2025

4/10 Poor

Luis Cypher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we chose a different hotel.

The pillows had a smoky scent as if someone had smoked ciggarettes. There was only one roll of toilet paper in the restroom. The food prices for the quality of the food was terrible. We were also denied a late check out.
Stayed 1 night in Aug 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an indoor and outdoor pool
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the TV didn't work well. Very glitchy. Finally got something to watch. Maybe new batteries in the remote is needed. Other than that, slept well. Very nice property and staff
Stayed 1 night in Aug 2025

4/10 Poor

Aaron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was great! However, the beds and pillows were terrible and the quality of sleep was so bad.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get where I am going daily and very quite.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sabrina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Clarice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Rosa

Stayed 6 nights in Jul 2025

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. We slept well as the bed was comfortable. It was good having the restaurant and Starbucks right there. Staff was pleasant and helpful.
Stayed 11 nights in Jul 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, there was three problems. 1. Our air condition was broken we told them in the morning they didn’t come to fix it, we came back and had to tell them again but it was fixed right away once we told them again. 2. Staff could have had better handle on the guest, kids were running wild (parents didn’t care) these adults we ran into drinking the lobby were rude, and seemed like an odd place to let someone sit around getting drunk 3. We were charged and not told why and couldn’t get answer they have yet to refund us However, we go back to area every year and do plan to stay again
Stayed 3 nights in Jul 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that breakfast wasn’t offered at same time all week. My grandson had an imaging procedure for 7:15 am on a Sunday, so we inadvertently paid for a breakfast pass we couldn’t use.
Stayed 1 night in Aug 2025

10/10 Excellent

Clyde

Stayed 1 night in Jul 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Unsanitary/ Poor Customer Service

Sheraton Milwaukee Brookfield: I booked two (one night) hotel rooms for 7/25-7/26. My family and I stayed for approximately 30 minutes before we were forced to check out and leave the hotel due to the disturbingly unsafe and unsanitary conditions of the rooms. One of our rooms (Rm. 395) had a bathroom floor that was very dirty and sticky with dark brown and black-ish unknown substances. Most importantly, however, was our second room (Rm 276) that had many fresh blood splotches (not washed-in stains) on the bedding as well as unknown substances on a separate area of the sheets. The bathroom toilet was dirty had not been cleaned as well. My family and I did not touch any of the aforementioned areas before finding them in those conditions. I still have not gotten a response from the general manager even after emails and messages. Photos of unsanitary conditions attached.
Stayed 1 night in Jul 2025

6/10 Okay

William, Griffin

Business traveller
Doors difficult too open. Staff semi helpful
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had an issue with my air conditioner and they did not fix it. I had to complain to move rooms. Not good.
Stayed 2 nights in Jul 2025

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025