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Hacienda Cenote San Ignacio

Property class: 4

Photo gallery for Hacienda Cenote San Ignacio

A pool with clear water, surrounded by stone walls and greenery.
A restaurant with wooden tables and chairs, a thatched roof, and a brick wall in the background.
A building with a yellow facade, arched doorways, and a bell tower.
A bedroom with a wooden bed, white bedding, and a canopy. There is a wooden nightstand with a lamp and a telephone. A sliding glass door leads to an outdoor area with a chair and table.
A hallway with a wooden door, a light fixture, and a power outlet.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$411
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
126 Calle 23 Centro, ChocholĆ”, YUC, 97816
  • Place, Hacienda Yaxcopoil
    ā€Ŗ27 min driveā€¬
  • Place, MĆ©rida Cathedral
    ā€Ŗ39 min driveā€¬
  • Place, Paseo de Montejo
    ā€Ŗ41 min driveā€¬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ā€Ŗ28 min driveā€¬

Room options

View all photos for Luxury Cabin, Bathtub, Garden View

A thatched-roof house with a wooden door and a sign reading "Lodge Zulu."

Luxury Cabin, Bathtub, Garden View

  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Private Pool, Garden View

A building with a yellow facade, arched doorways, and a bell tower.

Presidential Suite, 3 Bedrooms, Private Pool, Garden View

  • Garden view
  • 157 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

View all photos for Grand Suite, 2 Bedrooms, Private Pool, Garden View

A building with a blue facade, a wooden door, and two windows.

Grand Suite, 2 Bedrooms, Private Pool, Garden View

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Room

A building with a blue and beige facade, a wooden door, two windows, and a set of stairs leading to the entrance.

Junior Room

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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The price is AU$369
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12 Dec - 13 Dec
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About the area

ChocholĆ”

At Hacienda Cenote San Ignacio, you'll be 39.5 km (24.6 mi) from Paseo de Montejo. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast (local cuisine). .At the hotel's own lounge bar, you can stop for a drink. Enjoy access to ecotours, zip-lining and a playground. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. .Attractions in proximity to this 4-property class ChocholĆ” hotel include Plaza Grande and MĆ©rida Cathedral.

What's nearby

  • Hacienda Yaxcopoil - 27 min drive - 14.2 km
  • MĆ©rida Cathedral - 39 min drive - 41.3 km
  • Plaza Grande - 39 min drive - 41.3 km
  • Paseo de Montejo - 41 min drive - 42.4 km
  • Yucatan International Convention Center - 42 min drive - 42.8 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 28 min drive

Restaurants

  • ā€ŖRestaurante XtabentĆŗn - ā€¬1 min walk
  • ā€ŖKiā€™ol - ā€¬10 min drive
  • ā€Ŗrestaurant pibil - ā€¬7 min drive
  • ā€ŖVideobar Rudy Box - ā€¬9 min walk
  • ā€ŖParador TurĆ­stico ChocholĆ” - ā€¬17 min walk

About this property

Hacienda Cenote San Ignacio

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at Hacienda Cenote San Ignacio. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star ChocholĆ” hotel.

  • 4 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hacienda Cenote San Ignacio offers 4 air-conditioned accommodations with minibars and a safe. Rooms open to furnished patios. This individually decorated and furnished accommodation has separate dining areas and includes desks. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-cm Smart televisions come with digital channels, Netflix and smart speakers.

Bathrooms include a shower with a rainfall showerhead, bathrobes, hairdryers and toothbrushes and toothpaste. This ChocholĆ” hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Ziplining

Family friendly

  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: MXN 439 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 439 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 10:00 AM to midnight
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cenote San Ignacio Chochola
Hotel Boutique Cenote San Ignacio Hotel
Hotel Boutique Cenote San Ignacio ChocholĆ”
Hotel Boutique Cenote San Ignacio Hotel ChocholĆ”

Frequently asked questions

What is the cancellation policy at Hacienda Cenote San Ignacio?

Hacienda Cenote San Ignacio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda Cenote San Ignacio?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Hacienda Cenote San Ignacio on 18 Nov 2026 start from AU$411, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hacienda Cenote San Ignacio have a pool?

Hacienda Cenote San Ignacio has an outdoor pool. The pool is open 10:00 AM to midnight.

What makes Hacienda Cenote San Ignacio a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hacienda Cenote San Ignacio.

Does Hacienda Cenote San Ignacio serve breakfast?

Yep, free local cuisine breakfast is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hacienda Cenote San Ignacio?

No, Hacienda Cenote San Ignacio does not offer an airport shuttle service.

Is there a bar or restaurant at Hacienda Cenote San Ignacio?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hacienda Cenote San Ignacio?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Hacienda Cenote San Ignacio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurantā€™s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ā¤ļø They have these ā€œcasonaā€ style rooms for families or bigger groups and they look amazing from outside.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also donā€™t have anyone to help you with luggages and thereā€™s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants Itā€™s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en general es hermosos las habitaciones bellas el restaurante delicioso. El Ćŗnico detalle es que la presiĆ³n de agua en la habitaciĆ³n 1 y 2 no era buena. O esta tapada por salitre. Fuera de eso todo bello. OjalĆ” pronto puedan solucionar la presiĆ³n de agua en las regaderas porque la estancia ahi realmente vale mucho la pena
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito estancia placentera, lo malo es que hay muchos mosquitos. Muy Bonita la hacienda, te recomiendo el hospedaje en la habitaciĆ³n el capataz. Donde me quede.šŸ‘Œ
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza maravillosa, el restaurante muy rico y muy buena atenciĆ³n.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Lo Ćŗnico que no me gustĆ³ que el primer dĆ­a no hicieron limpieza en mi habitaciĆ³n y habĆ­a como una ranita muerta en mosquitero
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

Demasiado alto el precio para lo que se obtienen.

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitaciĆ³n y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empĆ­ricos. No ha habido u a capacitaciĆ³n en cuanto a hospefaje y servicio al cliente.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente lugar inmerso en la naturaleza
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huĆ©spedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baƱo de la habitaciĆ³n estaba en pĆ©simas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un cafĆ© y un agua de la mesa de la habitaciĆ³n y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepciĆ³n al preguntarle porque el precio fue muy grosera
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas
Stayed 1 night in Aug 2024
Verified review

8/10 Good

En si el hotel estĆ” muy bien. El cenote, que es su principal atractivo, estĆ” sĆŗper bien. Pero la habitaciĆ³n que nos tocĆ³ ya le hace falta una actualizaciĆ³n, ademĆ”s de que por la temporada habĆ­a muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relaciĆ³n precio - producto. El tour muy bien coordinado por IsaĆ­, la atenciĆ³n de los chicos de lo mejor. Si recomiendo ir, pero llĆ©vense un buen repelente que usarĆ­an despuĆ©s de la visita al cenote.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opciĆ³n para pasar un par de dĆ­as sin salir del hotel . CuĆ©ntame con alberca, rĆ­o artificial y un cenote natural divino y cuidado. La comida es riquĆ­sima
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El costo es elevado para lo que ofrece. El hotel estĆ” lindo, pero las limitantes en horarios son muchas. La alberca, el corazĆ³n de agua y el rĆ­o artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niƱo cuesta 439 pesos, lo cual me parece caro
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar cĆ³modo y limpio , para pasar unos dĆ­as tranquilos
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantĆ³, es el lugar perfecto para celebrar o pasar un rato Ć­ntimo con tu pareja o familia, en mi caso fue el cumpleaƱos de mi novio y al decirlo le mandaron un pastel individual a la cabaƱa, la comida muy rica, sin duda regresamos
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
El Ćŗnico aspecto negativo fue la limpieza de la cabaƱa. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra peticiĆ³n! Por lo demĆ”s todo excelente !!!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y la atencion muy buena
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Unico
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es super amable
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Room comfort

Falta limpiezaā€¦pero una belleza natural

Lugar agradable con un cenote hermoso, de entrada general a pĆŗblico, un rĆ­o q es una alberca, con falta de higiene en la habitaciĆ³n, pero bonita con malla para los bichos y tipo 5 estrella
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness
Es un cenote muy pequeƱo y tal vez por ser domingo estaba lleno de gente. La otra atracciĆ³n que se supone es un rĆ­o, no es mas que una piscina alargada que la verdad no vale la pena.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar ideal para desconectarte de todoā€¦ Muy lindo, cĆ³modo, sin ser lujoso. Personal amable
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

instalaciones

todo bien hasta que empezaron a caer algunos bichos del techo que no me permitieron dormir a gusto debido al temor de que me pudieran picar .
Stayed 4 nights in Jun 2022