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Cenotes Resort at Hacienda Sotuta de Peón

3.0 star property

Photo gallery for Cenotes Resort at Hacienda Sotuta de Peón

An aerial view of a resort with multiple thatched-roof cottages, a central swimming pool, and surrounding landscaped areas.
Superior Room, 1 King Bed, Balcony, Courtyard View (Palapa Roof)
A resort with thatched-roof buildings, a staircase, and lush greenery.
A pool area with a thatched-roof structure, stone wall, and wicker lounge chairs.
Deluxe Cabin, 1 King Bed, Private Pool, Garden View (Palapa Roof) | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$318
includes taxes & fees
1 July - 2 July

Explore the area

View map
Domicilio Conocido, Timucuy, YUC, 97822
  • Place, Cenotes Hacienda Mucuyché
    ‪29 min drive‬
  • Place, Mayapan Mayan Ruins
    ‪43 min drive‬
  • Place, Paseo de Montejo
    ‪62 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Cabin, 1 King Bed, Private Pool, Garden View (Palapa Roof)

A spacious bedroom with a large bed, a desk, and a chair, a ceiling fan, and large windows with a view.

Deluxe Cabin, 1 King Bed, Private Pool, Garden View (Palapa Roof)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Cabin, 1 King Bed, Private Pool, Garden View (Palapa Roof)

Deluxe Cabin, 1 King Bed, Private Pool, Garden View (Palapa Roof) | Terrace/patio

Deluxe Cabin, 1 King Bed, Private Pool, Garden View (Palapa Roof)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Double Beds, Balcony, Garden View

A hotel room with two beds, a patterned floor, a decorative wall, and a window with a view.

Superior Twin Room, 2 Double Beds, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Balcony, Courtyard View (Palapa Roof)

Superior Room, 1 King Bed, Balcony, Courtyard View (Palapa Roof)

Superior Room, 1 King Bed, Balcony, Courtyard View (Palapa Roof)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Double Beds, Balcony, Garden View

A hotel room with two beds, a patterned floor, a large window, and a decorative wall.

Superior Twin Room, 2 Double Beds, Balcony, Garden View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Balcony, Courtyard View (Palapa Roof)

A bedroom with a bed, two bedside tables, a window, a mirror, and a decorative ceiling.

Superior Room, 1 King Bed, Balcony, Courtyard View (Palapa Roof)

  • Sleeps 3
  • Free Wi-Fi

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  • Pool
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The price is AU$310
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About the area

Timucuy

At Cenotes Resort at Hacienda Sotuta de Peón, you'll be 25 km (15.6 mi) from Mayapan Mayan Ruins and 31.7 km (19.7 mi) from Cenote X'batun. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Nuestra Casa, serves Regional cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the steam room, kids' swimming pool and pool loungers as well as access to horse riding/hire. Other amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Timucuy hotel, you'll be 35 km (21.8 mi) from Mérida Cathedral and 35.8 km (22.2 mi) from Plaza Grande.

What's nearby

  • Cenotes Hacienda Mucuyché - 29 min drive - 20.4 km
  • Mayapan Mayan Ruins - 43 min drive - 28.6 km
  • Mérida Cathedral - 60 min drive - 39.0 km
  • Paseo de Montejo - 62 min drive - 39.4 km
  • Plaza Grande - 62 min drive - 39.0 km

Getting around

  • Teya-Merida Station - 38 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 55 min drive

Restaurants

  • ‪Restaurante Sotuta De Peón - ‬7 min walk
  • ‪Truck O Bar - ‬19 min walk
  • ‪Tio Charlie Restaurante - ‬15 min drive
  • ‪Hacienda Petac - ‬27 min drive
  • ‪Hacienda Ochil - ‬17 min drive

About this property

Cenotes Resort at Hacienda Sotuta de Peón

Cenotes Resort at Hacienda Sotuta de Peón offers its guests a kids' pool, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Cenotes Resort at Hacienda Sotuta de Peón. Self parking is free.

Smoking is allowed in designated areas at this 3-star Timucuy hotel.

  • 30 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cenotes Resort at Hacienda Sotuta de Peón offers 30 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Timucuy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Hacienda San Francisco
Dzidzantun
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 54 reviews
The price is AU$146
includes taxes & fees
30 June - 1 July
Hacienda San Francisco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 16.50 for adults and USD 16.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nuestra Casa

Things to do

  • Children's pool
  • Horseback riding/rentals
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 16.50 for adults and from USD 16.50 for children
  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hacienda Viva Sotuta Peón Hotel Tecoh
Hacienda Viva Sotuta Peón Hotel
Hacienda Viva Sotuta Peón Tecoh
Hacienda Viva Sotuta Peón Hotel Timucuy
Hacienda Viva Sotuta Peón Timucuy
Hacienda Viva Sotuta Peón Tim
Hacienda Viva Sotuta De Peon
Hacienda Viva Sotuta de Peón Hotel
Hacienda Viva Sotuta de Peón Timucuy
Hacienda Viva Sotuta de Peón Hotel Timucuy

Frequently asked questions

What is the cancellation policy at Cenotes Resort at Hacienda Sotuta de Peón?

Cenotes Resort at Hacienda Sotuta de Peón offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cenotes Resort at Hacienda Sotuta de Peón?

As of 29 June 2026, prices found for a 1-night stay for 2 adults at Cenotes Resort at Hacienda Sotuta de Peón on 1 July 2026 start from AU$318, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cenotes Resort at Hacienda Sotuta de Peón?

Yep, Cenotes Resort at Hacienda Sotuta de Peón has a free self car park.

Is there a spa on site at Cenotes Resort at Hacienda Sotuta de Peón?

There's no onsite spa, but this property does offer services like massages.

Does Cenotes Resort at Hacienda Sotuta de Peón have a pool?

Cenotes Resort at Hacienda Sotuta de Peón has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Cenotes Resort at Hacienda Sotuta de Peón a romantic place to stay?

Pool-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cenotes Resort at Hacienda Sotuta de Peón.

Does Cenotes Resort at Hacienda Sotuta de Peón serve breakfast?

Yeah, continental brekkie is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Cenotes Resort at Hacienda Sotuta de Peón?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Cenotes Resort at Hacienda Sotuta de Peón?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cenotes Resort at Hacienda Sotuta de Peón?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Cenotes Resort at Hacienda Sotuta de Peón?

Cats and dogs are welcome at Cenotes Resort at Hacienda Sotuta de Peón, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Cenotes Resort at Hacienda Sotuta de Peón Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 69 reviews
Rating 8 - Good. 12 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si es pet frendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get an Uber there, hard and expensive to return
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abednego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property with excellent service and beautiful scenery.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting and design were awsome
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The Hacienda provides such a unique & authentic experience, you will feel it right when step onto the property. The tour through the beautiful henequen fields, the cenotes, the sheep, horses, peacocks, gardens, the mechanics of the making of the sisel & of course lunch. The people are pure joy & you will be too.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience!

The hotel and staff were amazing! They were attentive, polite, and always willing to help. After a few days we were looking to explore the area and find a nice place for lunch. One of the servers in their restaurant recommended a local place and gave us directions to find the place. It was amazing! We did not have a single issue. We were there in the off season, and pretty much had the place to ourselves. We had dinner there almost every night, and the chef was very accommodating. It was almost as if we had our own personal chef. The room was always clean (including a towel made into the shape of various animals left on our bed (a different animal each day, and we were there for 6 days). We had a room with a private pool, and the pool was always clean. Guest services was top notch. The front desk helped us arrange a car for a wedding we had in downtown Merida. The car stayed with us the entire night, and was happy to drive us home after the reception (35-40 minute drive). All for a very reasonable price. The tour of the working hacienda was a great time. The tour guide was enthusiastic, and spoke fluent english. For someone who is looking to stay in a resort, and be able to explore the countryside, this place is perfect!
Verified

2/10 Terrible

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
We arrived in Mérida on Nov 24th for the wedding of my girlfriend’s cousin. We have been looking forward to this trip and had high hopes for our stay at Hacienda Viva Sotuta De Peon. Upon arrival we immediately knew we were going to be disappointed. The resort was lacking in cleanliness, safety, and organization. To start, the walk to our hut was completely pitch black and unsafe with no lighting to guide us anywhere. Secondly, we noticed that there were absolutely no guests on the resort which made us very weary of staying there being from a different country. Getting into our room we were met with an unpleasant smell, mosquitoes flying about in the room, and bugs in the bed which we did document because of how horrified we were. After some conversations, we decided it was unsafe to stay there and began to make arrangements to leave the resort, which was almost impossible because even at 6 in the evening we were told there was absolutely no means of transportation available to us. We felt scared, completely isolated with no options. We were finally able to arrange through family for a taxi company to come get us and when we were trying to leave they were out front attempting to make us pay for an entirely second room because they double booked us when we had already paid our room in full. Security was attempting to tell our taxi driver we had a “debt to our name” until we had to plead with the manager that this was a mistake. Horrible experience overall.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

RUBEN ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
El concepto es muy bonito pero considero que no cuentan con el suficiente personal para brindar una atención acorde al lugar, no cuentan con telefono para comunicarse a la recepción por si necesitas algo y no cuentan con servicio al cuarto, en un momento tuvimos que salir a un compromiso y no habia nadie en la caseta que levantara la pluma
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities
Todo nos gustó muchísimo!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yvonne Vivian Soehlemann

Liked: Cleanliness, amenities, property conditions & facilities
Encantador
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riquísima experiencia! Desde el lugar en si, la atención y sus instalaciones hacen de esta estadía una muy buena experiencia. Los jardines de la hacienda bien cuidados e ideales para recorrerlos, sentir la naturaleza y perderse dentro de la hacienda Ambiente tranquilo, la habitación linda!! muy acogedora, amplia y limpia La atención de todo el personal 100 puntos Y el tour por la hacienda y la explicación del manejo del henequén no debe perderse Definitivante regresaría en otra ocasión
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gabriela Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy bien.. El personal es lo mejor de la hacienda, todos son muy amables. Las instalaciones bien, podría estar mejor en cuanto al mantenimiento. Tuvimos problemas con el wifi que nos complicó un poco la estancia y no se pudo resolver a pesar de notificarlo en varias ocasiones.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities

Hermosa experiencia

Todo excelente, el servicio, la comida deliciosa, el lugar hermoso, ayudaría mucho que tengan carritos que transporten porque había que caminar muchísimo de un lugar a otro.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Schönes Anwesen mit eigenen Cenoten. Fahrt mit dem Maultierkarren zur cenote war hervorragend. Personal durchschnittlich freundlich, jedoch leider ist hier niemand auf Kinder eingestellt. Das war schade. Ponys sind frei auf der Weide, das ist schön. Esel im Gehege. Für Kinder sind die Tiere interessant. Insgesamt eine entspannte Atmosphäre auf der Hacienda. In den Wohnhäusern jedoch viel Tierkot, vermutlich auch durch das undichtere Palmenblätter Dach viele Krabbeltiere.
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

RAMON ALFONSO

Disliked: Cleanliness, staff & service
Ayudaría mucho que pongan teléfonos en el cuarto y/o al menos repetidores de wifi de más calidad. Lo mismo que las piletas
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La hacienda es hermosa!! El personal es atento y amable!! Una experiencia llena de tranquilidad, amigable con la naturaleza!!! Lo único malo es que fuimos en día feriado y no pudimos hacer el tour al cenote
Stayed 1 night in Feb 2025
Verified

8/10 Good

maria libertad

Liked: Cleanliness, staff & service, property conditions & facilities
Hermosa para descansar y desconectarse del exterior
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un muy lindo lugar, solo le pondría tv a las habitaciones y mejoraría el internet. en mi cabaña no servía la luz de la alberca
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rocio Sánchez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 1 night in Oct 2024
Verified

8/10 Good

Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le hace falta iluminación
Stayed 1 night in Oct 2024
Verified

8/10 Good

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda bonita, con sus 30 cabañas bien distribuidas para tener privacidad. No se percibe mucho movimiento de huespedes. Incluye el desayuno y cena, solo estuve durante los desayunos. Empleados atentos a los requerimientos solicitados. No hay television ni telefono en el cuarto para comunicarse a recepcion. Lugar hecho para desconectarse totalmente y todo y de todos. El pueblo Sotuta muy chico y no hay absolutamente nada que ver o comprar. Tiene alberca y palapa agradable. Recomenadable para unas 3 noches maximo. Hay que rentar o llevar carro porque no hay manera de moverse fuera de la Hacienda.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Sisal Hacienda, high recommend!

Wonderful experience, we went for two nights with friends, lovely staff, great food and the tour of the Hacienda, including a swim in a gorgeous Cenote was great fun and highly informative. Would highly recommend.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Octavio

Liked: Cleanliness, staff & service
Disliked: Room comfort

Cuando vayas checa que no halla boda ese mismo dia

La hacienda muy bonita con mucha historia, el recorrido del henequén interesante. Lo malo fue que había boda y es demasiado ruido toda la noche hasta las 4 am no te deja dormir
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excesivamente caro y alejado para el precio que pagamos por 4 personas y un niño por 3 noches $49,000 ($2,600usd), francamente esperaba algo de mucho mejor nivel. Entiendo que esta a la mitad de la nada, pero lo amenities deberían ser mejores y atención en todo momento en la alberca (Al menos toallas) Por otro lado, la atención en los restaurantes (2) es muy buena y la cena es ESPECTACULAR, en particular el Pescado a la Veracruzana.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

MONICA I

Liked: Property conditions & facilities, room comfort
Las habitaciones son muy cómodas y con lo necesario, sin embargo el servicio en la Alberca, es bastante malo, tienes que estar buscando a alguien para que te atienda y te puedan llevar algo de tomar, no vuelven a aparecer una vez que logras que te hagan caso, al dia siguiente en la alberca, seguían las toallas que usamos el día anterior encima de los camastros y los vasos sucios de las bebidas que nos llevaron. Para desayunos y cenas el servicio si fue bueno, en el restaurante para comer, no malo pero tienes que estar pidiendo varias veces las cosas. Los alimentos son buenos. El tour me pareció bastante bueno, el cenote muy bonito.
Stayed 2 nights in Aug 2019