Yucatán, MEX Accommodation

The hotel is in a very central location and the staff were helpful. The gym equipment didn't work and the pool didn't seem clean. Our second room key hardly ever worked and our bathroom reeked of urine at the end of our stay. The cleaning service was interesting as each day we were missing something.. towels, bathmat, hand towel.

Great location! Great for children. Friendly, helpful staff. Would stay here again.

This hotel is insane value, right on the boundary of Chichen Itza. Beautiful five-star luxury, attentive staff, lush well-maintained grounds, three pools and early access to the Mayan ruins. I'm so glad we chose this place. The hotel has several excellent dining options. Coffee shop style cafe, buffet restaurant, full-service restaurant and other snack bars throughout. The buffet is around 350 pesos (free for kids under seven) and has a mix of American, Yucatan and Mayan cuisines to choose from. Think pizza and pasta, burgers, hot dogs, salad bar, dessert bar, hand-made tortillas, soup, tacos and all the fillings and toppings you could imagine plus a range of traditional foods to try. Excellent value. Plus, during opening hours (approx 11am - 4pm) there are traditional dancers every half hour or so. All-in-all, great value. The planetarium within the hotel grounds is also excellent value at $7USD. Presentation goes for half an hour and is an insight into Mayan culture. Sunrise at Chichen Itzá is the way to go. Firstly, you'll be amongst a very small group of tourists visiting (compared to thousands there during daylight hours). Secondly, you'll miss the heat of the day. Thirdly, it's a beautiful time to experience the ruins. Your guides will light up significant features within the park, helping set up and take great photos. You'll get to see the entire park and all of its features during the three hours so you don't need to go back again unless you really want to.