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Hotel Hacienda Ticum

4.0 star property
Upscale hotel with 3 outdoor pools and full-service spa

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Hotel Hacienda Ticum

Photo gallery for Hotel Hacienda Ticum

3 outdoor pools
Garden
Suite
Private kitchen
Free toiletries, hair dryer, dressing gowns, towels

Overview of Hotel Hacienda Ticum

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
KM 1.5 Carretera Ekmul - Ruinas de Ake, Tixkokob, YUC, 97470
  • Popular LocationPlaza Altabrisa38 min drive
  • Popular LocationPaseo de Montejo41 min drive
  • Popular LocationLa Isla Mérida Cabo Norte41 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)58 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
2 bedrooms
Premium bedding
Ceiling fan
Hairdryer
  • Sleeps 7
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Premium bedding
Ceiling fan
Hairdryer
Bathrobes
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Balcony or patio
Air conditioning
Premium bedding
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
2 bedrooms
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Double Bed

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About the area

Tixkokob

At Hotel Hacienda Ticum, you'll be 37.6 km (23.3 mi) from Paseo de Montejo. Highlights at this hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .The restaurant, Hacienda Ticum, serves Mexican cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas, a snack bar/deli and spa services. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of airport drop-off service. .Attractions in proximity to this 4-property class Tixkokob hotel include Plaza Altabrisa and La Isla Mérida Cabo Norte.

What's nearby

  • Plaza Altabrisa - 38 min drive
  • U.S. Consulate Merida - 39 min drive
  • Paseo de Montejo - 41 min drive
  • La Isla Mérida Cabo Norte - 41 min drive
  • Yucatán Siglo XXI Convention Center - 43 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 59 min drive

Restaurants

  • Restaurante Tinos - 10 min drive
  • Loncheria Martha - 10 min drive
  • Cevicheria fondo de bikini - 10 min drive
  • La Casona de Valladolid - 14 min drive
  • El Mesón del Marqués - 14 min drive

About this property

Hotel Hacienda Ticum

Upscale hotel with 3 outdoor pools and full-service spa
Hotel Hacienda Ticum offers its guests 3 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour or ticket assistance are also featured at Hotel Hacienda Ticum. A shuttle from the hotel to the airport (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tixkokob hotel.

  • 15 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Hacienda Ticum offers 15 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hacienda Ticum

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8 to 10 per person
  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum
Hacienda Ticum Tixkokob
Hacienda Ticum
Hotel Hacienda Ticum Yucatan, Mexico - Tixkokob
Hotel Hacienda Ticum Hotel
Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum Hotel Tixkokob

Frequently asked questions

What is the cancellation policy at Hotel Hacienda Ticum?

Hotel Hacienda Ticum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Hacienda Ticum?

Yep, Hotel Hacienda Ticum has a free self car park.

Are there any beaches close to Hotel Hacienda Ticum?

The closest beach to Hotel Hacienda Ticum is Progreso Beach (49.3 km).

Is there a spa on site at Hotel Hacienda Ticum?

Yep, there is an onsite spa at Hotel Hacienda Ticum. You'll enjoy services like massages.

Does Hotel Hacienda Ticum have a pool?

Hotel Hacienda Ticum has 3 outdoor swimming pools.

What makes Hotel Hacienda Ticum a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Hacienda Ticum.

Does Hotel Hacienda Ticum serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Hacienda Ticum?

No, but there's a shuttle from the hotel to the airport that runs from 9:00 AM - 5:00 PM on request for a fee.

Is there a bar or restaurant at Hotel Hacienda Ticum?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Hacienda Ticum?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hacienda Ticum?

No, pets are not allowed.

Hotel Hacienda Ticum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews" "
Rating 8 - Good. 11 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Arthur

Disliked: Staff & service, property conditions & facilities
We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur
Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.
Stayed 3 nights in Feb 2023

6/10 Okay

justine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ok experience - bit akward
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
Stayed 1 night in Jan 2022

6/10 Okay

justine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice get away- if there was some staff
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
Stayed 1 night in Jan 2022

8/10 Good

AB, Quintana Roo

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes stay here.
A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.
Stayed 3 nights in Jan 2019

8/10 Good

Guera, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location and staff were friendly, welcoming and generally awesome. The amenities, furniture and attention to detail were lacking. Not 5 star for sure. But a nice lace to stay if you are not expecting luxury.
Stayed 2 nights in Nov 2018

10/10 Excellent

louise, camcun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda
A must stay if you are in the Yucatan. Everything was superior. Staff and food was outstanding. Highly recommend this beautiful hotel.
Stayed 1 night in Nov 2017