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Hacienda Santa Cruz

4.0 star property
Hotel with 2 outdoor swimming pools, in the vicinity of Museum of the City of Merida
VIP Access

Photo gallery for Hacienda Santa Cruz

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Exterior
View from property
Daily cooked-to-order breakfast for a fee
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Spa
  • Housekeeping

Explore the area

View map
Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315
  • Mérida Cathedral
    ‪14 min drive‬
  • Plaza Grande
    ‪14 min drive‬
  • U.S. Consulate General Mérida
    ‪17 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Plasma TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Highlights

Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Matrimonial)

Deluxe Room, 2 Double Beds (Matrimonial)

Deluxe Room, 2 Double Beds (Matrimonial)

Highlights

Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Multiple Beds

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, Multiple Beds

Highlights

Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
Down duvet
Premium bedding
Rainfall showerhead
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
Down duvet
Premium bedding
Rainfall showerhead
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Mérida

At Hacienda Santa Cruz, you'll be 12 km (7.5 mi) from Museum of the City of Merida and 12.4 km (7.7 mi) from Mérida Cathedral. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, "Valentina", is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a steam room and a conference centre. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Mérida hotel include Plaza Grande and Municipal Palace of Merida.

What's nearby

  • US Visa Applicant Service Center - 13 min drive - 11.3 km
  • Mérida Cathedral - 14 min drive - 11.6 km
  • Plaza Grande - 14 min drive - 11.6 km
  • Yucatan International Convention Center - 16 min drive - 14.9 km
  • U.S. Consulate General Mérida - 17 min drive - 15.2 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 15 min drive

Restaurants

  • ‪The Italian Coffe Company - ‬7 min drive
  • ‪El Pedregal - ‬3 min drive
  • ‪Comedor Asur - ‬10 min drive
  • ‪Los Henequenes - ‬7 min drive
  • ‪Las De Guanatos - ‬7 min drive

About this property

Hacienda Santa Cruz

Hotel with 2 outdoor swimming pools, in the vicinity of Museum of the City of Merida
Hacienda Santa Cruz offers its guests 2 outdoor swimming pools and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Hacienda Santa Cruz. Free self parking is available.

This 4-star Mérida hotel is smoke free.

  • 1 floor
  • 25 guestrooms or units
  • Built in 1640
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hacienda Santa Cruz offers 25 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch plasma televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Similar properties

3 outdoor pools

Hacienda Susula

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 37 reviews
The price is AU$207
includes taxes & fees
11 Sept - 12 Sept
Hacienda Susula

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 107 to 180 for adults and MXN 107 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • "Valentina"

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift
  • Wheelchair accessibility

More

  • 1 floor
  • Banquet hall
  • Built in 1640
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults and MXN 107 to 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda Santa Cruz
Hacienda Santa Cruz Hotel
Hacienda Santa Cruz Hotel Merida
Hacienda Santa Cruz Merida
Hacienda Hotel Santa Cruz Palomeque
Hacienda Santa Cruz Hotel Mérida
Hacienda Santa Cruz Mérida
Hacienda Santa Cruz Hotel
Hacienda Santa Cruz Mérida
Hacienda Santa Cruz Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hacienda Santa Cruz?

Hacienda Santa Cruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hacienda Santa Cruz?

Yep, Hacienda Santa Cruz has a free self car park.

Is there a spa on site at Hacienda Santa Cruz?

Yep, there is an onsite spa at Hacienda Santa Cruz. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hacienda Santa Cruz have a pool?

Hacienda Santa Cruz has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Hacienda Santa Cruz a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hacienda Santa Cruz.

Does Hacienda Santa Cruz serve breakfast?

You bet, cooked-to-order brekkie is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hacienda Santa Cruz?

No, Hacienda Santa Cruz does not offer an airport shuttle service.

Is there a bar or restaurant at Hacienda Santa Cruz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hacienda Santa Cruz?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hacienda Santa Cruz?

No, pets are not allowed.