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The Reiz Suites, Artotel Curated

3.0 star property

Photo gallery for The Reiz Suites, Artotel Curated

A high-rise hotel with multiple floors, balconies, and a rooftop pool area.
A modern hotel room with a balcony, a bed with white bedding, a brown leather sofa, and a small table with a lamp.
A modern lobby with a seating area, a coffee table, and a decorative partition.
A modern hotel with a glass facade, a prominent entrance, and a well-lit exterior.
A hotel room with a large bed, a view of the city, and a cityscape visible through the windows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Kitchen
The current price is AU$84
includes taxes & fees
6 Aug - 7 Aug

Explore the area

View map
Jl. Tembakau Deli No.1, Kesawan, Kec., Medan Bar, Medan, North Sumatra, 20231
  • Place, DeliPark Mall Medan
    ‪7 min walk‬
  • Place, Grand City Hall
    ‪7 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪15 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪47 min drive‬

Room options

View all photos for One Bedroom Suite

Desk, free WiFi, bed sheets

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suites

Desk, free WiFi, bed sheets

Two Bedroom Suites

  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

A modern hotel room with a balcony, a bed with white bedding, a brown leather sofa, and a small table with a lamp.

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

A hotel room with a bed, a desk with a laptop, a chair, and a view of the city through large windows.

Two Bedroom Suite

  • City view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern hotel room with a large bed, wooden wardrobe, and a small bedside table.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, a view of the city, and a cityscape visible through the windows.

Suite

  • City view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Desk, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Medan

The Reiz Suites, Artotel Curated puts you in the heart of Medan, within just a 10-minute stroll of Grand City Hall and DeliPark Mall Medan. Highlights at this hotel include free self-parking, and in-room kitchenettes and free WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a garden, luggage storage and a lift. .Places within a 15-minute walk of this 3-property class Kesawan hotel include Murni Teguh Memorial Hospital and Tjong A Fie's Mansion.

What's nearby

  • DeliPark Mall Medan - 7 min walk - 0.6 km
  • Grand City Hall - 7 min walk - 0.6 km
  • Tjong A Fie's Mansion - 15 min walk - 1.3 km
  • Sun Plaza - 2 min drive - 0.8 km
  • Medan Mall - 6 min drive - 1.9 km

Getting around

  • Medan Station - 8 min walk
  • Medan (KNO-Kuala Namu Intl.) - 47 min drive

Restaurants

  • ‪Taipan Restaurant - ‬3 min walk
  • ‪Spoon Dining - ‬6 min walk
  • ‪Common Folks - ‬5 min walk
  • ‪Grand Aston-dinning Spoon - ‬6 min walk
  • ‪The Coffee Crowd - ‬7 min walk

About this property

The Reiz Suites, Artotel Curated

The Reiz Suites, Artotel Curated offers its guests a garden, concierge services, and a lift. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Medan hotel.

  • 120 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
The Reiz Suites, Artotel Curated offers 120 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation has separate sitting areas and includes desks and dining tables. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and separate dining areas. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Medan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 42-inch LED televisions come with cable channels. Housekeeping is provided on a daily basis.

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The price is AU$63
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reiz Suites, Artotel Curated

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 9120305462992

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Reiz Suites ARTOTEL Curated Medan
The Reiz Suites, ARTOTEL Curated Hotel
The Reiz Suites, ARTOTEL Curated Medan
The Reiz Suites, ARTOTEL Curated Hotel Medan

Frequently asked questions

What is the cancellation policy at The Reiz Suites, Artotel Curated?

The Reiz Suites, Artotel Curated offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Reiz Suites, Artotel Curated?

As of 4 Aug 2026, prices found for a 1-night stay for 2 adults at The Reiz Suites, Artotel Curated on 6 Aug 2026 start from AU$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Reiz Suites, Artotel Curated?

Yep, The Reiz Suites, Artotel Curated has a free self car park.

Are there any beaches close to The Reiz Suites, Artotel Curated?

The closest beach to The Reiz Suites, Artotel Curated is Pantai Pondok Permai (34.1 km).

Is there a free airport shuttle available at The Reiz Suites, Artotel Curated?

No, The Reiz Suites, Artotel Curated does not offer an airport shuttle service.

What time are check-in & check-out at The Reiz Suites, Artotel Curated?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Reiz Suites, Artotel Curated?

No, pets and service animals are not allowed.

The Reiz Suites, Artotel Curated Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend. Large rooms
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Leong

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Nice but ... Cockroachs

Hotel was nice.. services was helpful and friendly... but there was several cockroachs running in everywhere especially bathroom.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

GuanRen

Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was slow. Only 1 staff to do the checkin. One lift to service the entire building
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly Comfy beds Spacious rooms Had kitchen not enough things for the number of people. Had to move things to the plug. Lift not working
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC OK. Clean. Staff good and speak English well. No knives provided. No dishcloth provided. No dressing gowns provided. Door locks to front door and to bathroom difficult to use.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located near a big shopping mall and many restaurants. The staff was friendly and helpful. But most importantly they texted me when I was on my way to the airport because I had forgotten my wallet in the hotel room 🙏🙏!. I had no idea I had forgotten my wallet with all my important documents and cards. Everything was in my wallet and because of their great service I managed to get my flight on time. Thank you so much for your service and honesty ❤️
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Nancy

Disliked: Amenities
No AC or air in the elevator, elderly could easily get heat stroke. One of our 2 apartment smell like sewage during the day
Stayed 4 nights in May 2025
Verified review

8/10 Good

Lamar

Liked: Staff & service, property conditions & facilities
Overall a nice location for westerners. This is just a few observations to explain the location limitations. We had a room for 3 but only had 2 towels. Received another but had to ask. Hot water in bathroom sink and showers only (not kitchen). Curtains don’t block light. A/C works well and is in all areas. Access to pool unusual, pool closes at 7:00, they request specific swimware for women, and no chairs around pool.
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

Evelyn

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness can be improved. We got into our suite and were greeted by 3 cockroaches. The bathroom was dirty with mouldy silicone around the bath area, and there was a constant sewer smell that we couldn't get rid of. The living room air-con didn't work very well and there wasn't enough lighting in the bedroom. There wasn't a table in the bedroom as well which was inconvenient.
Stayed 8 nights in Feb 2023
Verified review

8/10 Good

Kento

Liked: Cleanliness, property conditions & facilities, room comfort
部屋は快適でかつ、シャワーの圧力が非常によい。一方でチェックアウト時に順番をコントロールできていないため抜かされて不快に感じた。手続きを除けば全般的に非常に良い。我慢することが大事
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Tout
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Putri Ramadani

Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Aziz

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Palsupa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Halil

Stayed 15 nights in Mar 2024
Verified review

10/10 Excellent

Ayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023