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d'primahotel Kualanamu Medan

3.5 star property

Photo gallery for d'primahotel Kualanamu Medan

Outdoor pool
Superior Double Room
Lobby
Daily local cuisine breakfast for a fee
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$47
includes taxes & fees
16 June - 17 June

Explore the area

View map
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552
  • Place, Great Mosque of Medan
    ‪36 min drive‬
  • Place, Maimun Palace
    ‪37 min drive‬
  • Place, Sun Plaza
    ‪37 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Medan

At d'primahotel Kualanamu Medan, you'll be 21.7 km (13.5 mi) from Maimun Palace and 21.8 km (13.5 mi) from Great Mosque of Medan. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. 5 meeting rooms, a business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Local cuisine breakfast is available daily between 6 AM and 9 AM. There's also the convenience of a free airport shuttle. .With a stay at this 3.5-property class Medan hotel, you'll be 23.7 km (14.7 mi) from Sun Plaza.

What's nearby

  • Medan Mall - 32 min drive - 25.1 km
  • Grand City Hall - 35 min drive - 26.2 km
  • Great Mosque of Medan - 36 min drive - 26.2 km
  • Maimun Palace - 37 min drive - 26.6 km
  • Sun Plaza - 37 min drive - 27.0 km

Getting around

  • Bandara Kualanamu Station - 9 min drive
  • Medan (KNO-Kuala Namu Intl.) - 6 min drive

Restaurants

  • ‪hub Kualanamu - ‬6 min walk
  • ‪PappaRich - ‬5 min walk
  • ‪Bakso Amat Kualanamu - ‬7 min drive
  • ‪Ayam Goreng Kampung Mbok Ijem - ‬9 min drive
  • ‪KFC - ‬5 min walk

About this property

d'primahotel Kualanamu Medan

D'primahotel Kualanamu Medan offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 5 meeting rooms, and coworking spaces. The business-friendly d'primahotel Kualanamu Medan also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Medan hotel is smoke free.

  • 140 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
D'primahotel Kualanamu Medan offers 140 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Similar properties

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Grand Mercure Medan Angkasa
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  • Pool
  • Spa
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  • Parking included
4.0 out of 5, Very good, 174 reviews
The price is AU$64
includes taxes & fees
19 June - 20 June
Grand Mercure Medan Angkasa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6 AM to 9 AM for a fee: IDR 110,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at d'primahotel Kualanamu Medan

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately IDR 110000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Hotel Kualanamu
Prime Plaza Hotel Kualanamu Medan
d'primahotel Kualanamu Medan Hotel
d'primahotel Kualanamu Medan Medan
d'primahotel Kualanamu Medan Hotel Medan

Frequently asked questions

What is the cancellation policy at d'primahotel Kualanamu Medan?

D'primahotel Kualanamu Medan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at d'primahotel Kualanamu Medan?

As of 15 June 2026, prices found for a 1-night stay for 2 adults at d'primahotel Kualanamu Medan on 16 June 2026 start from AU$47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at d'primahotel Kualanamu Medan?

Yep, d'primahotel Kualanamu Medan has a free self car park.

Are there any beaches close to d'primahotel Kualanamu Medan?

The closest beach to d'primahotel Kualanamu Medan is Pantai Pondok Permai (17.1 km).

Does d'primahotel Kualanamu Medan have a pool?

D'primahotel Kualanamu Medan has an outdoor pool and a kids' pool.

What makes d'primahotel Kualanamu Medan a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at d'primahotel Kualanamu Medan.

Does d'primahotel Kualanamu Medan serve breakfast?

You bet, local cuisine breakfast is offered daily from 6 AM to 9 AM.

Is there a free airport shuttle available at d'primahotel Kualanamu Medan?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at d'primahotel Kualanamu Medan?

Yep, they've got a lounge bar and an onsite restaurant that serves Indonesian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at d'primahotel Kualanamu Medan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at d'primahotel Kualanamu Medan?

No, pets and service animals are not allowed.

d'primahotel Kualanamu Medan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 81 reviews
Rating 8 - Good. 22 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nurjannah

Liked: Cleanliness, amenities
very clean and nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit place and clean hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Nazaruddin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and i felt comfortable
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near area Teguh at the front desk was very helpful!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent large clean quiet room. Breakfast was fantastic
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern clean and priced well
Stayed 1 night in Feb 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Excellent accommodation option close to airport. Free shuttle service. Very clean with affordable dining available. Highly recommended
Stayed 1 night in Apr 2025
Verified

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a quick stay from the airport. It was easy and friendly airport pickup and check-in. The breakfast buffet was pretty good. The room was clean and quiet. Overall, great place to stay!
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Timbul

Liked: Amenities
Nuce and clean
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good . Free Shuttle Bus to and from airport
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located just 10 minutes from the airport, and the free shuttle service was a great bonus. The room was clean and comfortable, ideal for a short stay before or after a flight. Breakfast could be improved. There wasn’t much of a Western selection, and dishes were rarely refilled. The restaurant was quiet in the evening, though the food itself was fine.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Timbul

Liked: Amenities
Queit and safe place also clean
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D'Prima Hotel- great for Medan airport

Great hotel 5 minutes from the airport. Excellent stay. Clean and lovely rooms. Nice restaurant. Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Clifford

Disliked: Property conditions & facilities
Close to airport. Free shuttle. Adequate TV channels.
Verified

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit and clean and safe
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

SHOMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased with our quick stay at the Prime Plaza

We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.
Stayed 1 night in May 2023
Verified

6/10 Okay

Richard

Great location for the airport and the free airport transfer was super efficient! Room was very basic and only two small bottles of water provided (when I asked for extra, they refused.) I also noticed the bath towels were old and had stains on them.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Rooms and Amazing Staff

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Stayed here one night before an early flight. It is only a 5 minute taxi ride to the airport. The hotel has a free shuttle but it only goes once every two hours so unless your flight coincides with the timing it's not much use. The hotel is very modern with all the facilities you would expect. Rooms are fairly small but clean and nicely furnished and for a short stay are absolutely fine. One thing I have never come across in a hotel before is the piped music played in the corridors - you could actually hear it from inside the room, only faintly but enough to be annoying! It did turn off around 10pm but then came back on at 6am.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Decent hotel for airport transfer

We stayed here because we had an early flight, it worked out with their shuttle timings and packed lunches, but if we had an off-hour flight, I don't think they are flexible to accommodate your needs. The disappointing part came with the room. We expected four twin beds as indicated with the booking and shown in the photo, but it turned out we had 2 twin beds with two floor mattresses. Furthermore we weren't provided shampoo etc, but were too tired to bother asking for them at 1am.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Alayna

Liked: Staff & service
Disliked: Cleanliness
It was alright. Bathroom was dirty when I went in - there was a big ball of hair in the toilet and also all of the towels were stained. Bed and room was fine. Gym was really small but had the basic requirements, except the AC was off when we went in so we had to turn it on ourselves. Airport shuttle that goes every two hours was quick and easy, but it’s a bit annoying that it’s every two hours instead of one.
Stayed 1 night in Aug 2022