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Swasana Hotel Medan

Property class: 2.5

Photo gallery for Swasana Hotel Medan

A modern living room with a sectional sofa, a smaller sofa, and a coffee table. There are decorative wall pieces and a glass partition.
A modern hotel room with a large bed, a bedside table with water bottles, a lamp, and a curtain.
A small, modern bathroom with a toilet, sink, and mirror.
A conference room with red tables, white chairs, and a whiteboard.
A row of parked cars in front of a building with a balcony and a sign above it.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$30
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
No. 38 Komp. Merbau Mas, Medan, Sumatera Utara, 20112
  • Place, Plaza Medan Fair
    ‪3 min walk‬
  • Place, DeliPark Mall Medan
    ‪14 min walk‬
  • Place, Sun Plaza
    ‪19 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Double Room

A modern hotel room with a neatly made bed, a bedside table with a lamp, a wall-mounted shelf with toiletries, and a door leading to a bathroom.

Superior Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 1 Single Bed

A hotel room with two beds, a bedside table, a mirror, an air conditioning unit, and a door leading to another room.

Superior Twin Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

A bathroom with a toilet, sink, and shower area.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

About the area

Medan

Swasana Hotel Medan places you steps from Plaza Medan Fair and within a 15-minute stroll of DeliPark Mall Medan. Highlights at this hotel include in-room free WiFi and Smart TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage and a front desk safe. There's also free self parking, along with the convenience of airport drop-off service. .Sights within a 30-minute walk of this Petisah hotel include Sri Mariamman Temple and Sun Plaza.

What's nearby

  • Plaza Medan Fair - 3 min walk - 0.3 km
  • DeliPark Mall Medan - 14 min walk - 1.2 km
  • Sun Plaza - 19 min walk - 1.6 km
  • Bukit Barisan Military Museum - 6 min drive - 1.9 km
  • Tjong A Fie's Mansion - 8 min drive - 2.7 km

Getting around

  • Medan Station - 9 min drive
  • Medan (KNO-Kuala Namu Intl.) - 53 min drive

Restaurants

  • ‪Pappaco Kopitown - ‬5 min walk
  • ‪C's Art&Music's Room - ‬3 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Otten coffee - ‬2 min walk
  • ‪Jala-Jala Nelayan - ‬8 min walk

About this property

Swasana Hotel Medan

Swasana Hotel Medan offers its guests laundry facilities, dry cleaning/laundry services, and a front desk safe. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Medan hotel.

  • 62 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • 1 conference room
Swasana Hotel Medan offers 62 air-conditioned accommodations with complimentary bottles of water and free toiletries. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swasana Hotel Medan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swasana Hotel Medan Hotel
Swasana Hotel Medan Medan
Swasana Hotel Medan Hotel Medan

Frequently asked questions

Is parking available at Swasana Hotel Medan?

Yep, Swasana Hotel Medan has a free self car park.

How much does it cost to stay at Swasana Hotel Medan?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at Swasana Hotel Medan on 18 Oct 2026 start from AU$30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Swasana Hotel Medan?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Swasana Hotel Medan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Swasana Hotel Medan?

No, pets and service animals are not allowed.

Swasana Hotel Medan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value! Nice staff, room, upstairs bar and restaurant
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Small but good room with comfortable bed. Spacious toilet and shower. Window in the toilet, hence no view from the room. Well worth the price. The only minus with the room was that there were no hooks or other storage for clothes. There are no hooks or bars in the toilet for towels.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024