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Sunset Palace Beach Hotel - All Inclusive

3.0 star property
Beachside hotel to enjoy outdoor pool and sand beach

Photo gallery for Sunset Palace Beach Hotel - All Inclusive

On the beach
1 bedroom, iron/ironing board, free WiFi
Outdoor pool
Shower, hair dryer, soap, shampoo
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Av. Camarón Sábalo No. 1927, Mazatlán, SIN, 82110
  • Cerritos Beach
    ‪19 min walk‬
  • El Cid Country Club Golf Course
    ‪4 min drive‬
  • Mazatlan International Center
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

Highlights

Balcony
Separate bedroom
Hairdryer
Private bathroom
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, iron/ironing board, free WiFi

Standard Room

Highlights

Balcony
Separate bedroom
Hairdryer
Private bathroom
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, City View

1 bedroom, iron/ironing board, free WiFi

Standard Room, City View

Highlights

Balcony
Separate bedroom
Hairdryer
Private bathroom
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Mazatlán

An all-inclusive stay in Mazatlán awaits you at Sunset Palace Beach Hotel - All Inclusive. You'll be steps from Playa Brujas and 3.4 km (2.1 mi) from The Mazatlan Malecón. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site gym. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. .Attractions within a 10-minute drive of this 3-property class Zona Dorada hotel include Cerritos Beach and Mazatlán Aquarium.

What's nearby

  • Playa Brujas - 5 min walk - 0.5 km
  • Cerritos Beach - 19 min walk - 1.6 km
  • El Cid Country Club Golf Course - 4 min drive - 2.7 km
  • Mazatlan International Center - 6 min drive - 5.0 km
  • Mazatlán Aquarium - 9 min drive - 6.6 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 35 min drive

Restaurants

  • ‪Panamá - ‬6 min walk
  • ‪La Catrina Restaurant y Cantina - ‬7 min walk
  • ‪Diego's Beach House - ‬5 min walk
  • ‪Mané - ‬2 min walk
  • ‪Cenaduría Chayito - ‬3 min walk

About this property

Sunset Palace Beach Hotel - All Inclusive

Beachside hotel to enjoy outdoor pool and sand beach
Sunset Palace Beach Hotel - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sunset Palace Beach Hotel - All Inclusive offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Sunset Palace Beach Hotel - All Inclusive also features a terrace, a garden, and concierge services. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

  • 117 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunset Palace Beach Hotel - All Inclusive offers 117 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

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Hotel Riu Emerald Bay - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 1,849 reviews
Hotel Riu Emerald Bay - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset Palace Beach Hotel - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sunset Palace Beach Hotel
Sunset All Inclusive Mazatlan
Sunset Palace Beach Hotel - All Inclusive Hotel
Sunset Palace Beach Hotel - All Inclusive Mazatlán
Sunset Palace Beach Hotel - All Inclusive Hotel Mazatlán

Frequently asked questions

Is parking available at Sunset Palace Beach Hotel - All Inclusive?

Yep, Sunset Palace Beach Hotel - All Inclusive has a free self car park.

Are there any beaches close to Sunset Palace Beach Hotel - All Inclusive?

Yep, Sunset Palace Beach Hotel - All Inclusive is a short 5-minute walk from Playa Brujas.

Does Sunset Palace Beach Hotel - All Inclusive have a pool?

Sunset Palace Beach Hotel - All Inclusive has an outdoor pool.

What makes Sunset Palace Beach Hotel - All Inclusive a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sunset Palace Beach Hotel - All Inclusive.

Is there a free airport shuttle available at Sunset Palace Beach Hotel - All Inclusive?

No, Sunset Palace Beach Hotel - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunset Palace Beach Hotel - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sunset Palace Beach Hotel - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunset Palace Beach Hotel - All Inclusive?

No, pets and service animals are not allowed.

Sunset Palace Beach Hotel - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 6 out of 24 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isabela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel!
Stayed 3 nights in May 2025

4/10 Poor

Noemi

Liked: Cleanliness
Disliked: Property conditions & facilities
The experience with this hotel was not what I we expected. My friends and I were very disappointed because when we got to the hotel the hotel was closed. The taxi driver told us that Sunset Palace was closed for remodeling and hotel management didn’t contact us to let us know we were going to stay at another property. We ended up at Star Palace which was a downgrade not an upgrade. When we find out When we contacted management for an explanation
Stayed 6 nights in Apr 2025

2/10 Terrible

Kelly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crummy food options, bugs on the floor of our room. We ended up leaving and paying for another place! It was not sustainable
Stayed 3 nights in Apr 2025

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS CLOSED !!!!! HOW DO YOU SEND A SINGLE MIDDLE AGED WOMAN TO A HOTEL THAT IS CLOSED !!!!!!
Stayed 7 nights in Apr 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They suck, don't do it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The FULL buffet for breakfast, Lunch & dinner was stupendous. the STAFF was very helpful & thoughtful.
Stayed 4 nights in Mar 2025

2/10 Terrible

Briceyda V, Roswell

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good and there was only one restaurant in resort. They charged me additional because they said I put one of my kids two years younger and I showed they I didn’t and they still charged me horrible customer service!!! I will never stay there again.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Property conditions & facilities
The food was not good. Nothing to pick from. No room service
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leonel

Liked: Cleanliness
It was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, el servicio, La limpieza, el buffet algo limitado pero rico, muy recomendable
Stayed 3 nights in Jun 2025

10/10 Excellent

alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 2 nights in Jun 2025

4/10 Poor

Norma Angelica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lo único bueno es el personal, la gran mayoría muy amables, solo en recepción nos tocaron poco amigables, felicitaciones a los chicos que atienden el restaurante. La limpieza deficiente, siempre nos ponían toallas manchadas en el baño y los vasos de bebidas tambien sucios, me tocaban con restos de chile como de michelada que no lavaron. Las habitaciones son sencillas pero cómodas. El desayuno y cena a veces ricos, a veces sobras del dia anterior y siempre muy básico. Para la comida solo platillos muy reducidos. Los snacks feos y fríos jajaja la verdad es que todo muy horrible. La gente que se hospeda aquí es muy fea, descuidada y sucia, pocos meseros en la alberca y ninguno en la playa asi que debes pararte por todo lo que necesites. Llegue aqui por error pensando que era hotel de la cadena Palace Resorts y no, nada que ver jaja. Si traes presupuesto no te quedes aqui. Lo barato sale caro.
Stayed 6 nights in May 2025

10/10 Excellent

magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta mucha remodelación pero en general todo excelente. Los empleados la mayoría muy atentos, la comida muy rica y se esfuerzan por dar buen servicio.
Stayed 5 nights in May 2025

10/10 Excellent

Francisca Dominga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Zuleima Marelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 3 nights in Apr 2025

8/10 Good

Olga Issela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida, si dejo que desear, el baño olía a caño, fuera de eso una estancia agradable, muy amable todo el personal
Stayed 1 night in Apr 2025

10/10 Excellent

Minerva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien podría ser excelente si en la Comida hubiera más variedad ya que es un menú a la carta y depuse de varios días ya no se te antoja comer lo mismo al igual que la cenas
Stayed 3 nights in Apr 2025

2/10 Terrible

Stephen Lance

Disliked: Cleanliness, staff & service, property conditions & facilities
Pos no conoces, mi rompio mi cadera y manda carta de doctor no puedo viajar en este momento y no regresaste me dinero. Seguro se rembolsar mi haces otro reservación pero ahora no. Muy disgustado!! Que feo alguien mayor y no puedo viajar con carta de doctor y no rembolso nada. Gracias para nada!!
Stayed 7 nights in Mar 2025

8/10 Good

Hermes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Service excellente
Stayed 4 nights in Mar 2025

10/10 Excellent

Liliana Estefania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente muy amable,el buffet muy rico Solo que el sunset palace estaba siendo remodelando pero no nos dieron aviso,tuvimos que estar preguntar afuera asta que un chico nos dijo que fuéramos al océano palace de la misma marca y nos recibieron ☺️
Stayed 3 nights in Mar 2025