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Hotel Hacienda Mazatlán

3.0 star property
On beach with outdoor pool, near The Mazatlan Malecón

Photo gallery for Hotel Hacienda Mazatlán

Quadruple Room | View from room
32-inch flat-screen TV with cable channels, TV
Quadruple Room
Sun deck
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View map
Av. del Mar y Flamingos S/N, Mazatlán, SIN, 82100
  • Place, Playa Norte
    ‪2 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min walk‬
  • Place, Plaza Machado
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪30 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Cable channels
Desk
Wardrobe
  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

At Hotel Hacienda Mazatlán you'll be within steps of The Mazatlan Malecón and Playa Norte. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach and enjoy the on-site kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. .Near this 3-property class Ferrocarrilera hotel, you'll find Olas Altas Beach.

What's nearby

  • Playa Norte - 2 min walk - 0.2 km
  • The Mazatlan Malecón - 2 min walk - 0.2 km
  • Plaza Machado - 3 min drive - 2.3 km
  • Mazatlán Aquarium - 4 min drive - 2.3 km
  • Olas Altas Beach - 4 min drive - 2.7 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Mariscos El Torito - ‬8 min walk
  • ‪Restaurant Panamá Juan Carrasco - ‬9 min walk
  • ‪Mariscos Puerto Azul - ‬1 min drive
  • ‪Pizza Hut - ‬3 min walk

About this property

Hotel Hacienda Mazatlán

On beach with outdoor pool, near The Mazatlan Malecón
Hotel Hacienda Mazatlán offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Hotel Hacienda Mazatlán also features a terrace, room service (during limited hours), and a front desk safe. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

  • 95 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Front desk (24 hours)
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Hacienda Mazatlán offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Hotel Hacienda Mazatlán Mazatlan
Hotel Hacienda Mazatlán
Hacienda Mazatlán Mazatlan
Hacienda Mazatlán
Hotel Hacienda Mazatlán Hotel
Hotel Hacienda Mazatlán Mazatlán
Hotel Hacienda Mazatlán Hotel Mazatlán

Frequently asked questions

What is the cancellation policy at Hotel Hacienda Mazatlán?

Hotel Hacienda Mazatlán offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Hacienda Mazatlán?

Yep, Hotel Hacienda Mazatlán has a free self car park.

Are there any beaches close to Hotel Hacienda Mazatlán?

Yep, Hotel Hacienda Mazatlán is a short 1-minute walk from Playa Norte.

Does Hotel Hacienda Mazatlán have a pool?

Hotel Hacienda Mazatlán has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Hotel Hacienda Mazatlán a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Hacienda Mazatlán.

Is there a free airport shuttle available at Hotel Hacienda Mazatlán?

No, Hotel Hacienda Mazatlán does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Hacienda Mazatlán?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Hacienda Mazatlán?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hacienda Mazatlán?

No, pets are not allowed.

Hotel Hacienda Mazatlán Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 67 reviews
Rating 8 - Good. 15 out of 67 reviews
Rating 6 - Okay. 11 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maricela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Yarely

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Hotel muy bien ubicado con una excelente vista!
Stayed 4 nights in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convenient hotel, right on the Playa Norte malecón. Wonderful, helpful staff. Note that there is a lot of traffic and banda noise; you get used to it after a few days. This is typical of Mexican holiday destinations - bring earplugs if you’re a light sleeper. Great place, but the rooms are definitely not soundproof!
Stayed 2 nights in Apr 2024

8/10 Good

Carlos, Round Lake Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Msjd
Stayed 1 night in Jan 2024

6/10 Okay

Viviana

Travelled with family and small children
Liked: Staff & service
El hotel está en el mero punto del malecon 10/10 Pero los aires de unos cuartos estaban descompuestos 🥵 de ahí en fuera todo estuvo muy bien ☺️☺️
Stayed 1 night in Aug 2023

8/10 Good

Maria

Stayed 7 nights in Feb 2023

6/10 Okay

Olga

Stayed 4 nights in Feb 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities

8/10 Good

Fernando Ernesto

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2022

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location! The room was sparse, the bathroom was a little moldy on the ceiling. Lots of street noise, but this would apply to any hotel facing the malecón. I would stay here again.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica del front desk que nos hizo el check in nos recibió con una actitud prepotente sin la más mínima muestra de educación y trato amable que debe de caracterizar la recepción del turísmo que como nosotros decidimos reservar nuestra estancia en éste hotel; En ningún momento nos sentimos bienvenidos, su expresión grosera y cortante fué: Muevanse para allá no puedo tener a todos encima del front desk"!!..Aun no entiendo que hace esa persona en esa posición... Jamás volveremos a ese hotel, mucho menos recomendarlo a nadie...!!!
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
air conditioning was not working. And all service was bad. will no be going back
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They don't have my confirmation so they sent me to another hotel
Stayed 4 nights in Feb 2020

6/10 Okay

Leticia

Travelled with family
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Art, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable, it is misery !

Photos at website do not represent not even close with what you will encounter. Rooms are worst than the cheapest motel. Best to sleep on the floor than in bed. Do not use the bathroom if you do want to get a disease
Stayed 1 night in Jun 2018

10/10 Excellent

José Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicado y tiene un muy buen servicio
Stayed 4 nights in Jul 2025

10/10 Excellent

Inés Paulina

Stayed 1 night in Jun 2025

6/10 Okay

Jiménez Velasco

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel no esta bien cuidafo, en las fotos se ve mejor. Nos encontramosnuna chinche enbuna de las hanitaciones y el personal nos la cambio
Stayed 1 night in Jun 2025

8/10 Good

daniela berenice melendez, Durango

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025