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Sheraton Ann Arbor Hotel

3.5 star property
Hotel with free parking, a quick walk to University of Michigan

Photo gallery for Sheraton Ann Arbor Hotel

Reception
Indoor pool, outdoor pool
Restaurant
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • 24/7 front desk
  • Bar
  • Laundry
The current price is AU$202
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
3200 Boardwalk Street, Ann Arbor, MI, 48108
  • University of Michigan
    ‪2 min walk‬
  • Briarwood Mall
    ‪10 min walk‬
  • Michigan Stadium
    ‪4 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪30 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Living room

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Ann Arbor

At Sheraton Ann Arbor Hotel you'll be within just a 5-minute stroll of University of Michigan and within 15 minutes of Briarwood Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. 15476 square feet (1438 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 3.5-property class Bryant Pattengill East hotel, you'll be 2.3 km (1.4 mi) from Buhr Park and 3.3 km (2.1 mi) from Yost Ice Arena.

What's nearby

  • University of Michigan - 2 min walk - 0.2 km
  • Briarwood Mall - 10 min walk - 0.9 km
  • Yost Ice Arena - 4 min drive - 3.2 km
  • Michigan Stadium - 4 min drive - 3.9 km
  • Crisler Arena - 5 min drive - 3.2 km

Getting around

  • Ann Arbor Station - 16 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 28 min drive

Restaurants

  • ‪Wendy's - ‬2 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Mark's Midtown Coney Island - ‬2 min drive

About this property

Sheraton Ann Arbor Hotel

Hotel with free parking, a quick walk to University of Michigan
Sheraton Ann Arbor Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and coworking spaces are available. Event space at this hotel measures 15476 square feet (1438 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Sheraton Ann Arbor Hotel. Self parking is free. A complete renovation of Sheraton Ann Arbor Hotel was completed in April 2020.

This 3.5-star Ann Arbor hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • Conference rooms
  • 15476 sq ft of conference space
  • 1438 sq. m of conference space
  • Built in 1981
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Ann Arbor Hotel offers 197 accommodations with video game consoles and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ann Arbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Filipino, Spanish

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,009 reviews
The price is AU$239
includes taxes & fees
27 Aug - 28 Aug
The Kensington Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Concerts/live shows
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,476 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2020
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ann Arbor Sheraton
Ann Arbor Sheraton Hotel
Sheraton Ann Arbor
Sheraton Ann Arbor Hotel
Sheraton Hotel Ann Arbor
Ann Arbor Four Points
Four Points Ann Arbor
Sheraton Ann Arbor Hotel Hotel
Sheraton Ann Arbor Hotel Ann Arbor
Sheraton Ann Arbor Hotel Hotel Ann Arbor

Frequently asked questions

What is the cancellation policy at Sheraton Ann Arbor Hotel?

Sheraton Ann Arbor Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Ann Arbor Hotel?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Sheraton Ann Arbor Hotel on 15 Sept 2025 start from AU$202.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Ann Arbor Hotel?

Yep, Sheraton Ann Arbor Hotel has a free self car park.

Does Sheraton Ann Arbor Hotel have a pool?

Sheraton Ann Arbor Hotel has an outdoor pool and an indoor pool.

What makes Sheraton Ann Arbor Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Ann Arbor Hotel.

Is Sheraton Ann Arbor Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Ann Arbor Hotel is a hit with families.

Does Sheraton Ann Arbor Hotel serve breakfast?

Yep, brekkie is served daily.

Is there a free airport shuttle available at Sheraton Ann Arbor Hotel?

No, Sheraton Ann Arbor Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Ann Arbor Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Ann Arbor Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Ann Arbor Hotel?

Dogs are welcome at Sheraton Ann Arbor Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

Is there a golf course on site at Sheraton Ann Arbor Hotel?

There is a golf course next to Sheraton Ann Arbor Hotel.

Sheraton Ann Arbor Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Tsz Hin

Stayed 1 night in May 2025

4/10 Poor

Tsz Hin

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Need improve for cleaning

The room is not clean. Fridge has left over food. There are some empty bottle behind the tv stand and very dusty. The lamp stand cover is broken. Only has one tower for the bathroom. When we first get into the room the fridge has left over, ask room service for clean up, but no one come. The second day call again. They finally send someone to clean it.
Stayed 1 night in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but moderate customer service

Great location. Beautiful hotel with some great amenities. I was particularly grateful for the hotel restaurant and bar. Easy parking. My two concerns: 1). Unprofessional front desk employees (9 pm on May 15). 2) the hotel didn't provide a business center or printers for guests who are traveling for business.
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
High dollar room, zero housekeeping, despite inquires when the room would receive at least clean towels.
Stayed 2 nights in Apr 2025

10/10 Excellent

hamta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk attendant Kooshan was fantastic . He was attentive , kind and very professional. He’s a very valuable employee .. despit so many people at the front desk at a very busy parents weekend he managed all with utmost efficiency and professionalism. Best, Hannah
Stayed 4 nights in May 2025

8/10 Good

linda

Travelled with family
A short ride to stadium for graduation. No safe, breakfast fair and $20 which I thought was expensive. Staff pleasant and helpful. Room nice but nothing 4 star.
Stayed 3 nights in May 2025

10/10 Excellent

Maris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were staying here while in town for a couple of days. The room was clean. The staff was very friendly. I would recommend bringing your own snacks, order delivery or go out if you don't want to pay an arm and a leg.
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

2/10 Terrible

Erin

Stayed 1 night in Apr 2025

10/10 Excellent

Amir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kathryn, Grand Ledge

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was welcoming and friendly!
Stayed 1 night in Apr 2025

6/10 Okay

Tiffany, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Sheraton Ann Arbor It is a basic hotel - 10 minute drive to UMich. shower pressure was just ok at best- I tried turning the shower head from spray to pulse, no difference. This is the weird thing, you can hear every room flushing the toilet near you and as you walk down the hallway - the toilet flushes extremely loud. In the middle of the night I heard the neighbor's toilet flushing repeatedly. Stayed Friday - Sunday. I saw the cleaning person in the hallway and know that they were in my room on Saturday, but they only changed the towels and took the trash out. The beds were not made, a tea cup from the night before was left on the counter in the room and the sink was not cleaned. I don't know what kind of housekeeping doesn't make the beds. Finally, I inquired about a reservation on different dates and they said the manager would have to get back to me, but wasn't in till the next day. I left my contact info and the manager never got in touch with me. I think customer service here is lacking. Housekeeping is the worst. My closet even had a dirty towel left in there. If it wasn't near UMich, I would never stay here. And they charge a fortune for parents' weekends. Disappointed.
Stayed 2 nights in Mar 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025