Hotel Botanico & The Oriental Spa Garden

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Property video
4 restaurants; breakfast, lunch and dinner served
Deluxe Double Room (Teide View) | Terrace/patio
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
The current price is AU$459
includes taxes & fees
25 June - 26 June

Explore the area

View map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Place, Botanical Gardens
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Plaza del Charco
    ‪7 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪71 min drive‬

Room options

Deluxe Double Room (Teide View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room (Spa View)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Double Room (Teide View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (Ambassador)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (Ambassador)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Suite (Senator Teide view)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (Senator)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Puerto de la Cruz

A luxury stay in Puerto de la Cruz awaits you at Hotel Botanico & The Oriental Spa Garden. Within a 5-minute stroll you'll find Botanical Gardens and San Telmo Promenade within a 15-minute walk. Highlights at this family-friendly hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to The Oriental Spa Garden can include hot stone massages, Thai massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The fine-dining restaurant, La Parrilla, serves Spanish cuisine and is open for dinner. Bar Hall is the hotel's own lobby lounge. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 16162 square feet (1502 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Free buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute walk of this 5-property class Puerto de la Cruz hotel include Tenerife Beaches and Lago Martianez Swimming Pools.

What's nearby

  • Botanical Gardens - 2 min walk - 0.2 km
  • La Paz Lookout - 5 min walk - 0.5 km
  • Tenerife Beaches - 15 min walk - 1.3 km
  • Plaza del Charco - 7 min drive - 1.9 km
  • Taoro Park - 7 min drive - 2.3 km

Getting around

  • Tenerife (TFS-Tenerife South) - 57 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬5 min walk
  • ‪Krombacher - ‬7 min walk
  • ‪Luna Rossa - ‬5 min walk
  • ‪Café Álba - ‬8 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

As a guest of Hotel Botanico & The Oriental Spa Garden, you'll find a full-service spa, hot springs, and 3 outdoor swimming pools. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square metres) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Botanico & The Oriental Spa Garden was completed in July 2025.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

  • 1 building
  • 212 guestrooms or units
  • 5 levels
  • 4 dining venues
  • Conference rooms
  • 16162 sq ft of conference space
  • 1502 sq. m of conference space
  • Built in 1974
  • Buffet breakfast (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Botanico & The Oriental Spa Garden offers 212 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down duvets. A pillow menu is available. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Oriental Spa Garden has 14 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are indoor hot springs and 2 outdoor hot springs open between 8:00 AM and 8:00 PM. The temperature in the hot springs is set to 81°F.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Private picnics

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Parrilla
  • Palmera Real
  • The Oriental

Things to do

  • 3 indoor/outdoor hot springs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • 2 outdoor hot springs
  • 3 indoor/outdoor hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 8:00 AM - 8:00 PM
  • Hot springs water temperature - 27 ºC
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Indoor hot spring
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Renovated entire property - July 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 April to 24 July:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 217 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Hotel Botanico & The Oriental Spa Garden?

Hotel Botanico & The Oriental Spa Garden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of 18 June 2026, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on 25 June 2026 start from AU$459, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Botanico & The Oriental Spa Garden?

Yep, Hotel Botanico & The Oriental Spa Garden has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Hotel Botanico & The Oriental Spa Garden?

Yep, Hotel Botanico & The Oriental Spa Garden is a short 16-minute walk from Tenerife Beaches. Fun beach activities include body boarding and parasailing.

Is there a spa on site at Hotel Botanico & The Oriental Spa Garden?

Yep, The Oriental Spa Garden is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Hotel Botanico & The Oriental Spa Garden have a pool?

Hotel Botanico & The Oriental Spa Garden has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Botanico & The Oriental Spa Garden?

Hotel Botanico & The Oriental Spa Garden features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with 24-hour room service and espresso makers.

What makes Hotel Botanico & The Oriental Spa Garden a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Botanico & The Oriental Spa Garden.

Is Hotel Botanico & The Oriental Spa Garden family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Hotel Botanico & The Oriental Spa Garden is a hit with families.

Does Hotel Botanico & The Oriental Spa Garden serve breakfast?

Sure does, complimentary buffet brekkie is offered weekdays from 7:30 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Botanico & The Oriental Spa Garden?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Botanico & The Oriental Spa Garden?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from April 14 until July 24.

What time are check-in & check-out at Hotel Botanico & The Oriental Spa Garden?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Botanico & The Oriental Spa Garden?

Dogs are welcome at Hotel Botanico & The Oriental Spa Garden, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 563 out of 693 reviews
Rating 8 - Good. 91 out of 693 reviews
Rating 6 - Okay. 26 out of 693 reviews
Rating 4 - Poor. 3 out of 693 reviews
Rating 2 - Terrible. 10 out of 693 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities
Nice hotel and staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Fabulous 5 star hotel.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling with family and granchild, staff could not have been kinder or more helpful. Rooms beautifully maintained and facilities excellent
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Benjamin MW

Liked: Cleanliness, staff & service, amenities
Beautiful property, lovely room, helpful and welcoming staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, Relaxing Haven
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alaric

Liked: Cleanliness, amenities, property conditions & facilities
A really lovely place to stay. The food was universally excellent - nothing disappointing entirely. Staff super-friendly and the spa terrific. Recommend it thoroughly.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent - nice sea view Everywhere clean and nice Staff was efficient and invisible Very good breakfest Amaising SPA Fantastic Botanical garden
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Judith Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional. Lovely garden. Great facilties. Very helpful and kind staff in every department. Special thanks to reservations, housekeeping and doormen.
Spa
Spa pools
Gardens
Superior deluxe
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely gardens, trees overlooking Teide. Very professional staff. Room upgrade - very pleasant and relaxing stay - Thankyou.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Adalbert

Liked: Cleanliness, amenities, property conditions & facilities
It was exceptionally good
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

john

Great people lovely location great restaurants.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, it's in our top places to stay.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amazing breakfast!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Trisha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, along with the staff. They were warm and welcoming, and went out of their way to make sure I had an amazing stay.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

RasikLal

Very best accommodation and all friendly staff 👍
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Brian Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and beautiful gardens.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Ghanshyamsingh

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice with balcony. Cleaned twice daily. Change of towels and replenishment daily. Chocolate gift box every evening was a nice touch. Staff very helpful. Lovely breakfast, but would have liked more vegetarian options. Several restaurants on site and several others closeby. Shuttle bus to and from town centre and beach front. The spa section is massive and apparently the largest and best in Europe. Both indoor and outdoor pools and Jacuzzis. Lovely grounds. Just a word of caution, this hotel is in the northern part which is much quieter than the southern part. If you are looking for nightlife and partying perhaps this hotel and this area is not for you.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Feb 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Haeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent and nice restaurants.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit in three months and we were delighted with the service and ambience of the Hotel.
Stayed 10 nights in Feb 2025