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Russ Hill Hotel

3.0 star property
Mediterranean hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Russ Hill Hotel

Lounge
Lounge
Bar (on property)
View from property
Garden

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Pet-friendly
  • Breakfast available
The current price is AU$111
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Gatwick Aviation Museum
    ‪4 min drive‬
  • Manor Royal Business Park
    ‪10 min drive‬
  • K2 Crawley Leisure Center
    ‪13 min drive‬
  • London (LGW-Gatwick)
    ‪10 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Eco-friendly cleaning supplies
Coffee/tea maker
Digital channels
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Eco-friendly cleaning supplies
Coffee/tea maker
Digital channels
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

City Double Room

Highlights

TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Eco-friendly cleaning supplies
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Eco-friendly cleaning supplies
Coffee/tea maker
Digital channels
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Eco-friendly cleaning supplies
Coffee/tea maker
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Horley

At Russ Hill Hotel, you'll be 4.8 km (3 mi) from Manor Royal Business Park and 10.7 km (6.7 mi) from K2 Crawley Leisure Center. Highlights at this Mediterranean hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Ruspers Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning English breakfast is served between 7 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Horley hotel include Tilgate Park and Hawth Theatre.

What's nearby

  • Gatwick Aviation Museum - 4 min drive - 3.3 km
  • Manor Royal Business Park - 10 min drive - 9.0 km
  • K2 Crawley Leisure Center - 13 min drive - 11.7 km
  • Tilgate Park - 13 min drive - 12.0 km
  • Hawth Theatre - 14 min drive - 10.7 km

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪West Green Fish Bar - ‬10 min drive
  • ‪Costa Coffee - ‬9 min drive
  • ‪The Surrey Oaks - ‬7 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪Royal Oak - ‬7 min drive

About this property

Russ Hill Hotel

Mediterranean hotel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Russ Hill Hotel also features a garden, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.

This Mediterranean Horley hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Russ Hill Hotel offers 190 accommodations with a safe and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.50 for adults and from GBP 5.25 for children
  • Uncovered self-parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, Eurocard, Barclaycard and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

What is the cancellation policy at Russ Hill Hotel?

Russ Hill Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Russ Hill Hotel?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Russ Hill Hotel on 24 Aug 2025 start from AU$111.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Russ Hill Hotel?

Yep, Russ Hill Hotel has an uncovered self car park for GBP 5 per day.

Does Russ Hill Hotel serve breakfast?

Yep, English breakfast is offered daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Russ Hill Hotel?

No, Russ Hill Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Russ Hill Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Russ Hill Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Russ Hill Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 125 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 266 out of 1006 reviews
Rating 4 - Poor. 196 out of 1006 reviews
Rating 2 - Terrible. 185 out of 1006 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Liked: Cleanliness, room comfort

Basic but OK

Basic room at basic price. No beside cabinet even though plenty of room and no mirror in bedroom. Bed was comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Imanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put in a room with no window. Was extremely small and stifling. You get what you pay for. Breakfast very disappointing with unbearable loud music playing early in the morning .
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs new mattresses had very little sleep as very hard mattress we had dinner in bar area that wasn’t very good either was frozen food to microwave to plate staff are lovely though.
Stayed 1 night in Apr 2025

8/10 Good

Soraya

Travelled with family
Liked: Staff & service
Easy to check in and out.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Beds hard and pillows very firm so not a great sleep. Clean rooms and reception areas
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed!!!

We were in room 220 - this was at the other end of the hotel away from reception. On arrival (approx.15:45pm) we had to manoeuvre our cases around dirty bed linen and trolleys. Outside the door to our room were 4 x black bags full of rubish. I originally picked this hotel as a ‘carvery’ was advertised. However upon arrival we were told that ‘the carvery is not on this evening’. So we thought we’d just have a couple of drinks in the bar. At this point we were informed the bar wouldn’t open until 6pm. Eventually we decided to drive to another pub (back near Gatwick airport) and we ate there instead. In the evening when we got back, the room was hot and stuffy with no A/C and no way of opening the window. We were both relieved to leave in the morning!
Stayed 1 night in Apr 2025

10/10 Excellent

Anas

Stayed 7 nights in Apr 2025

6/10 Okay

Krisztina

Travelled with family
Liked: Cleanliness, staff & service
What was wrong that there was no air in the room, we couldn't open any windows. The TV was set to a different language as English so we couldn’t watch anything at the evening. The food was expensive so we didn’t eat there at all. Otherwise it was clean, quiet and good for 3 nights.
Stayed 3 nights in Apr 2025

4/10 Poor

BEN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Wayne

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Bobby

Business traveller
Great place to stay, my tv didn’t work in my room spoke to a lovely person named Hazel, from reception, she resolved the problem by moving me next door and made sure my tv worked. Thank you .
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Disappointing stay

Rooms are very small and very hot. Secondary glazing had been installed but was not sound proofed. Weeds grew within the original frames. Bath was tiny with very high sides and no rails to help you get in or out. As a short person it was a struggle. When we arrived there was piles of dirty laundry pukes outside the door so. The corridor which remained until after we went to bed. I tripped over a packet of toilet rolls. Clearly a health and safety and fire risk . Beds were uncomfortable and had clearly seen better days , the mattress needed replacing you could feel the springs. The outside of the hotel was very run down. Food was medocre, pub didn’t open until 6pm and the restaurant was closed. . On the plus side the staff were friendly and helpful and everywhere was very clean . Clearly catering for the airport traveller and wanting to make a
Stayed 1 night in Mar 2025

2/10 Terrible

John

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

SHOCKING

The hotel was due to close for refurbishment but NO-ONE told me before I arrived or on arrival. Restaurant closed, bar supplied very limited, failed to inform me that breakfast (pre booked!) want available on Sunday morning leaving me with no food before a days work. Manager disinterested and facetious. Written complaint to Customer services has still not been responded to! Shouldn't bother refurbishing - just shut it down! Will never book with this organisation again.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

OLUWATOBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

it was a great experience
Stayed 8 nights in Dec 2024

4/10 Poor

Shane

Stayed 3 nights in Dec 2024

8/10 Good

Dorian

Stayed 2 nights in Dec 2024

4/10 Poor

patric

Disliked: Property conditions & facilities
The hotel room was airless, overheated with no windows to open to refresh the dry / stale air in the room. In addition there was a chemical / paint smell in the room that left a taste in the mouth and induced restless sleep and a headache.
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Somewhere to lay my head

In view of the landing time I decided to have an overnight stay before I drove home. The booking was made at short notice and lived up to the description on the website. For me this was a basic but comfortable hotel. Arriving in the dark it was essential that I used Google Maps to find it. Breakfast buffet was excellent and cost £11.
Stayed 1 night in Dec 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel its self was very nice and grand but the beds were very uncomfortable to sleep in. The food was okay, but the service in the hotel was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Stewart

Stayed 1 night in Dec 2024