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4.8 out of 5

"They were happy to store my snow skis and boots while I went to Spain to visit my sister for week. I had asked other hotels while planning my holiday ... " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

Arora Hotel Gatwick places you in the center of Crawley, connected to a shopping center and within a 30-minute stroll of Hawth Theatre and Tilgate Park. Highlights at this hotel include 2 bars/lounges, a restaurant, and a 24-hour fitness center.

TVs with satellite channels are featured in all 432 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Refrigerators and round-the-clock room service make in-room dining convenient. Additionally, hair dryers, irons/ironing boards, and desks are available.

The restaurant, The Grill, serves local cuisine and is open for breakfast, lunch, and dinner. Morgan’s Pub is the hotel's own sports bar. Business travelers can take advantage of conference space, a meeting room, and a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 4-star Crawley City Centre hotel include K2 Crawley Leisure Center and Nymans.

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Arora Hotel Gatwick ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arora Hotel Gatwick

Everyone (3) Couples (1) Family (2)
5 out of 5
They were happy to store my snow skis and boots while I went to Spain to visit my sister for week. I had asked other hotels while planning my holiday and they all refused. The hotel is a short stroll from Crawley town centre and only two stops on the train from Gatwick on arrival and an excellent shuttle service to Gatwick when checking out.

Posted by , from Perth Australia on 16 Mar. 2020

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5 out of 5
Very handy for the rail station and Crawley centre.

Posted by on 30 May 2019

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5 out of 5
Location excellent. Good shops pubs and restaurants nearby. Fullers beer in their bar (delicious).

Posted by on 1 Apr. 2019

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4 out of 5
Room was quite small. Decor is quite dated - more like 80s era furniture which was a bit of a shock as was expecting something more modern for a 4 star hotel. We asked for a bigger room, staff were more than helpful just that most of their rooms are quite small unless you get a family room. We were lucky to get a room on the other side that was comparatively bigger though my understanding is that there are not many of these - if size is any issue for you, you may want to enquire about the double or premier rooms on the family side. Room cleaniness and housekeeping were topnotch as well. Location is great right in town center and close to train station.

Posted by on 20 Oct. 2018

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5 out of 5

Wonderful room. Close to shops for food.

Shutter service to airport was a bonus and quite cheap.

Posted by on 13 Mar. 2018

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Arora Hotel Gatwick. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This 4-star Crawley hotel is smoke free.

  • 432 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gatwick Airport (LGW) (6.6 km / 4.1 mi)
  • Train station: Crawley Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Arora Hotel Gatwick offers 432 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Morgan’s Pub - This sports bar specializes in British cuisine. Open daily.

Palm Bar - Onsite bar. Open daily.

Coffee Real Bar Lounge - Onsite café. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 6:00 AM to 9:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 6:00 AM to 9:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 15.95 and GBP 15.95 for adults, GBP 7.99 and GBP 7.99 for children (approximately)
  • Fee for in-room wired Internet: GBP 5.5 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 3.50 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (roundtrip), (up to 2 years old)
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arora Gatwick
  • Arora Gatwick Hotel
  • Arora Hotel
  • Arora Hotel Gatwick
  • Gatwick Arora
  • Gatwick Arora Hotel
  • Hotel Arora
  • Hotel Arora Gatwick
  • Arora International Gatwick Crawley
  • Arora Hotel Gatwick Crawley
  • Arora Gatwick Crawley
  • Arora Hotel Gatwick Hotel
  • Arora Hotel Gatwick Crawley
  • Arora Hotel Gatwick Hotel Crawley

You should know

  • Arora Hotel Gatwick offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.