Skip to main content
Beginning of main content
4.8 out of 5

"They were happy to store my snow skis and boots while I went to Spain to visit my sister for week. I had asked other hotels while planning my holiday ... " More

By a verified traveller on Mon 16 Mar 2020

Enter dates to see availability

Hotel Description

Arora Hotel Gatwick places you in the center of Crawley, connected to a shopping center and within a 30-minute stroll of Hawth Theatre and Tilgate Park. Highlights at this hotel include 2 bars/lounges, a restaurant, and a 24-hour gym.

TVs with satellite channels are featured in all 432 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Refrigerators and round-the-clock room service make in-room dining convenient. Additionally, hair dryers, irons/ironing boards, and desks are available.

The restaurant, The Grill, serves local cuisine and is open for breakfast, lunch, and dinner. Morgan’s Pub is the hotel's own sports bar. Business travelers can take advantage of conference space, a meeting room, and a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Crawley City Centre hotel include K2 Crawley Leisure Center and Nymans.

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Arora Hotel Gatwick ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arora Hotel Gatwick

Everyone (3) Couples (1) Family (2)
5 out of 5
They were happy to store my snow skis and boots while I went to Spain to visit my sister for week. I had asked other hotels while planning my holiday and they all refused. The hotel is a short stroll from Crawley town centre and only two stops on the train from Gatwick on arrival and an excellent shuttle service to Gatwick when checking out.

Posted by , from Perth Australia on 16 Mar. 2020

Was this review helpful to you?
5 out of 5
Very handy for the rail station and Crawley centre.

Posted by on 30 May 2019

Was this review helpful to you?
5 out of 5
Location excellent. Good shops pubs and restaurants nearby. Fullers beer in their bar (delicious).

Posted by on 1 Apr. 2019

Was this review helpful to you?
4 out of 5
Room was quite small. Decor is quite dated - more like 80s era furniture which was a bit of a shock as was expecting something more modern for a 4 star hotel. We asked for a bigger room, staff were more than helpful just that most of their rooms are quite small unless you get a family room. We were lucky to get a room on the other side that was comparatively bigger though my understanding is that there are not many of these - if size is any issue for you, you may want to enquire about the double or premier rooms on the family side. Room cleaniness and housekeeping were topnotch as well. Location is great right in town center and close to train station.

Posted by on 20 Oct. 2018

Was this review helpful to you?
5 out of 5

Wonderful room. Close to shops for food.

Shutter service to airport was a bonus and quite cheap.

Posted by on 13 Mar. 2018

Was this review helpful to you?

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Arora Hotel Gatwick. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This 4-star Crawley hotel is smoke free.

  • 432 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Crawley Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Arora Hotel Gatwick offers 432 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Crawley hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Morgan’s Pub - This sports bar specializes in British cuisine. Open daily.

Palm Bar - Onsite bar. Open daily.

Coffee Real Bar Lounge - Onsite café. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 15.95 and GBP 15.95 for adults, GBP 7.99 and GBP 7.99 for children (approximately)
  • Fee for in-room wired Internet: GBP 5.5 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 3.50 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (roundtrip), (up to 2 years old)
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arora Gatwick
  • Arora Gatwick Hotel
  • Arora Hotel
  • Arora Hotel Gatwick
  • Gatwick Arora
  • Gatwick Arora Hotel
  • Hotel Arora
  • Hotel Arora Gatwick
  • Arora International Gatwick Crawley
  • Arora Hotel Gatwick Crawley
  • Arora Gatwick Crawley
  • Arora Hotel Gatwick Hotel
  • Arora Hotel Gatwick Crawley
  • Arora Hotel Gatwick Hotel Crawley

You should know

  • Arora Hotel Gatwick offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Crawley-Hotels-Arora-Hotel-Gatwick.h861773-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Crawley-Hotels-Arora-Hotel-Gatwick.h861773-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Crawley-Hotels-Arora-Hotel-Gatwick.h861773-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.