For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll be connected to a shopping center at Hotel H2O, and within a short 5-minute stroll of popular places like Manila Ocean Park and Manila Bay. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.
You can enjoy LCD TVs with cable channels, and all 147 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include rainfall showerheads and slippers, while pillowtop beds invite a good night's rest. Free local calls, free bottled water, and in-room massages are also available.
A day of pampering at Zenyu Eco Spa can include massages, body scrubs, and facials along with access to the sauna and spa tub. The restaurant, Makan Makan Food Village, is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness center, sauna, and kids' swimming pool. 4413 square feet (410 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.
Attractions within a 10-minute walk of this 4-star Ermita hotel include Rizal Park and U.S. Embassy.
The view was nice location ok needs a renovation rooms not so clean
Posted by Frank on 30 Jul. 2019
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Comment from Hotel Management
30 Jul. 2019
by Chris
Dear Mr. Frank,
Thank you for taking the time to post a review, I am sorry that you were disappointed during your recent visit with us. It is certainly not the experience we want our guests to leave with.
I will discuss your concern regarding cleanliness of the the room with our Executive Housekeeper and
we are sorry for the discomfort you experienced during your stay. We will be improving our cleaning SOP’s to ensure our rooms are properly cleaned before they are released for occupancy.
Regards,
Christian Borromeo
General Manager
4 out of 5
Posted by a verified traveller on 15 Jul. 2019
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Comment from Hotel Management
15 Jul. 2019
by Chris
Dear Anonymous,
Thank you for taking the time to rank our hotel.
We look forward to welcoming you back soon.
Regards,
Chris Borromeo
General Manager
3 out of 5
Wife was terrible and have to keep asking about the connection
Posted by a verified traveller on 19 May 2019
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Comment from Hotel Management
20 May 2019
by Chris
Dear Anoynmous,
Thank you for taking the time to post a review, I am sorry that you were disappointed during your recent visit with us. It is certainly not the experience we want to give our guests to leave with.
I have relayed your concern with our IT manager and he assured me they are currently working out in doubling our internet speed.
Regards,
Christian Borromeo
General Manager
3 out of 5
Friendly staff and beautiful food. Comfy beds. Good location.
Toilets didn’t offer privacy, which was hard when both my husband and I had tummy issues as it was towards the end of the trip in the Philippines.
No mini bar, but I went for a 10min walk to 7/11 and filled the fridge provided. Cheaper this way. I could not find the pool anywhere, no clear signs and room information was vague.
Didn’t realise it was attached to a sea park and mini mall. Not a bad thing, but overwhelming. Lots of options to eat without leaving the building. Needs a convenient store there, not sure if that’s the hotels control or not.
No balcony. It’s good if we are resting in our room and want fresh air, it would have been nice.
Amazing day spa.
Posted by AW on 7 May 2019
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Comment from Hotel Management
7 May 2019
by Chris
Dear Aw,
Thank you for posting a review and for giving a detailed account of your stay. We are glad that you appreciated many aspects of your stay and that you took note of the friendliness of the staff.
We look forward to welcoming you back soon.
Regards,
Christian Borromeo
General Manager
4 out of 5
The room with a wall long fish tank was fantastic. Really set the mood for comfort and relaxation.
The amusement park right there just topped it off. Made the complete package.
Old buildings and park play ground detracted from what nearly is an escape
Posted by a verified traveller on 25 Mar. 2019
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Comment from Hotel Management
26 Mar. 2019
by Chris
Dear Anonymous,
Thank you for taking the time to post a review. We are happy to learn that you enjoyed so many aspects of your stay with us. We will certainly look into your concerns regarding the uplifting of our other facilities.
We look forward to welcoming you back soon.
Regards,
Christian Borromeo
General manager
5 out of 5
Exciting location, awesome friendly staff, great rooms, very clean, super value for money
Posted by a verified traveller on 21 Dec. 2018
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Comment from Hotel Management
23 Dec. 2018
by Chris
Dear Anonymous,
Thank you for taking the time to post a review and for giving us a perfect score of 5.
We look forward to welcoming you back soon.
Regards,
Christian Borromeo - Exec. Asst. Manager
5 out of 5
A very pleasant experience. From the arrival with attentive staff to handle luggage, the very pleasant and efficient front desk. The aqua rooms with the back wall the aquarium creating an awesome ambience. Restaurant and adjacent facilities made staying at Hotel H20 a pleasure.
Posted by Martin, from Retired Hospitality Manager on 26 Jul. 2018
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Comment from Hotel Management
27 Jul. 2018
by Mark
Dear Valued Guest,
Greetings!
Thank you for this positive feedback. Hotel H2O will continue to maintain the quality of its products and services that we provide to our dear clients.
Regards,
Hotel H2O Team
5 out of 5
was a very friendly stay staff were excellant room was great
Posted by garry, from campbelltown australia on 3 Jan. 2018
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Comment from Hotel Management
4 Jan. 2018
by Mark
Dear Valued Guest,
Greetings!
Thank you for this positive feedback. Hotel H2O will continue to maintain the quality of its products and services that we provide to our dear clients.
Regards,
Hotel H2O Team
5 out of 5
ONE night stay - perfect
We stayed on a layover, the trip from the airport was the worst part - taking an hour to an hour and a half... traffic anywhere in Manila in the evening is a nightmare. It was my partners birthday and he hotel had arranged a cake and birthday sign for him - that was lovely. The aquarium was cool - not many fish - but cool all the same. The restaurant was nice and ok prices for our late night arrival. Buffet breakfast was not worth the pesos we paid
Posted by teilia, from brisbane on 21 Dec. 2017
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Comment from Hotel Management
23 Dec. 2017
by Mark
Dear Valued Guest,
It was good to hear that despite of the hassles in Manila traffic, our room and services ease a bit of your stress.
Your feedback regarding our food is very well noted and will be discussed with our Food & Beverage Manager.
Thanks you and happy holidays!
Hotel H2O Team
2 out of 5
Weird hotel in an amusement park
Pros:Moonlight bar has great views, good music and excellent cocktails.
Rooms are uncomfortable. Two single bed setup only (unless you go for the suites), bathroom and shower have glass doors and are facing the bedroom offering no privacy whatsoever. I fail to see who are their intended customers - people who prefer not to sleep next to each other but are comfortable with using a bathroom with a glass door...?`
Finding the reception area is a bit of an undertaking. the taxi drop-off is on the side of a building from where you need to take a freight elevator to an open concourse in front of the Oceanarium ticket offices (super crowded), then walk across to another entrance, go through metal detectors and then walk to another door that finally takes you to the lift to reception.
The hotel amenities listed a swimming pool/ spa area, but failed to mention that these are located in a public area next to a food hall and a show arena which are constantly full of people. The pool is small and located underneath a concourse so its noisy and has no sunlight.
Overall this hotel did not feel like a 4 star experience.
One good thing is the restaurant and the bar on the deck facing the sea. We spent several evenings there enjoying the cocktails, music and the view.
The staff was friendly and attentive.
Hotel H2O offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 4413 square feet (410 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the family-friendly Hotel H2O. An area shuttle within 10 km, a roundtrip airport shuttle, and a shopping center shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Manila hotel.
1 building
147 guestrooms or units
2 levels
4413 sq ft of conference space
410 sq m of conference space
Built in 2010
Dining venue
Bar by the pool
Bar or lounge
Coffee shop
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Car service
Tour and ticket information
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Outdoor pool
Children's pool
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Train station: Manila Paco Station (3.5 km / 2.2 mi)
Property shuttles: Airport shuttle, area shuttle within 10 km, and shopping center shuttle available for a surcharge
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Hotel H2O offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Pillowtop beds
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Hypo-allergenic bedding
Shower
Rainfall showerhead
Housekeeping (daily)
Local calls (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Makan Makan Food Village - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Spa Services
Sauna in spa
Spa tub in spa
Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Hotel H2O
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
Noise-free rooms not guaranteed
Guest accommodation is not sealed after cleaning
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Debit cards not accepted
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Staffed front desk
Guests are not provided with hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
No cots (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually wrapped food options are not available
No gap period between guests' stays
Fees
Guests will be asked to pay the following charges at the property:
Deposit: PHP 2000 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: PHP 599 for adults and PHP 299 for children (approximately)
Self parking fee: PHP 100 per stay
Valet parking fee: PHP 55 per night
Early check-in fee: PHP 2000 (subject to availability)
Late check-out fee: PHP 2000 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
H2O Hotel
H2O Manila
Hotel H2O
Hotel H2O Manila
Hotel H2O Hotel
Hotel H2O Manila
Hotel H2O Hotel Manila
You should know
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
