4.5 out of 5

"A very pleasant experience. From the arrival with attentive staff to handle luggage, the very pleasant and efficient front desk. The aqua rooms with ... " More

By a verified traveller on Thu 26 Jul 2018

Enter dates to see availability

Hotel Description

You'll be connected to a shopping centre at Hotel H2O, and within a short 5-minute stroll of popular places like Manila Ocean Park and Manila Bay. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

All 147 rooms feature cable TV, coffee/tea makers and free local calls. In-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include rainfall showerheads and slippers, while pillowtop beds invite a good night's rest. Free bottled water, in-room massages and safes are also available.

A day of pampering at Zenyu Eco Spa can include massages, body scrubs and facials along with access to the sauna and spa tub. The restaurant, Makan Makan Food Village, is open for breakfast, lunch and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness centre, sauna and kids' swimming pool. 4413 square feet (410 square metres) of event facilities include conference centres, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also valet parking, along with the convenience of an area shuttle.

Attractions within a 10-minute walk of this 4-star Ermita hotel include Rizal Park and U.S. Embassy.

Standard Room, 2 Single Beds, Park View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$96 per night

Aqua Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premiere Classic Bay

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aqua Supreme

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bayview King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room, 2 Single Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel H2O ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel H2O

Everyone (10) Couples (5) Family (7)
3 out of 5
Wife was terrible and have to keep asking about the connection

Posted by on 19 May 2019

Was this review helpful to you?
Comment from Hotel Management

20 May 2019 by Chris

Dear Anoynmous, Thank you for taking the time to post a review, I am sorry that you were disappointed during your recent visit with us. It is certainly not the experience we want to give our guests to leave with. I have relayed your concern with our IT manager and he assured me they are currently working out in doubling our internet speed. Regards, Christian Borromeo General Manager

3 out of 5
Friendly staff and beautiful food. Comfy beds. Good location. Toilets didn’t offer privacy, which was hard when both my husband and I had tummy issues as it was towards the end of the trip in the Philippines. No mini bar, but I went for a 10min walk to 7/11 and filled the fridge provided. Cheaper this way. I could not find the pool anywhere, no clear signs and room information was vague. Didn’t realise it was attached to a sea park and mini mall. Not a bad thing, but overwhelming. Lots of options to eat without leaving the building. Needs a convenient store there, not sure if that’s the hotels control or not. No balcony. It’s good if we are resting in our room and want fresh air, it would have been nice. Amazing day spa.

Posted by on 7 May 2019

Was this review helpful to you?
Comment from Hotel Management

7 May 2019 by Chris

Dear Aw, Thank you for posting a review and for giving a detailed account of your stay. We are glad that you appreciated many aspects of your stay and that you took note of the friendliness of the staff. We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

4 out of 5
The room with a wall long fish tank was fantastic. Really set the mood for comfort and relaxation. The amusement park right there just topped it off. Made the complete package. Old buildings and park play ground detracted from what nearly is an escape

Posted by on 25 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Mar. 2019 by Chris

Dear Anonymous, Thank you for taking the time to post a review. We are happy to learn that you enjoyed so many aspects of your stay with us. We will certainly look into your concerns regarding the uplifting of our other facilities. We look forward to welcoming you back soon. Regards, Christian Borromeo General manager

5 out of 5
Exciting location, awesome friendly staff, great rooms, very clean, super value for money

Posted by on 21 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

23 Dec. 2018 by Chris

Dear Anonymous, Thank you for taking the time to post a review and for giving us a perfect score of 5. We look forward to welcoming you back soon. Regards, Christian Borromeo - Exec. Asst. Manager

5 out of 5
A very pleasant experience. From the arrival with attentive staff to handle luggage, the very pleasant and efficient front desk. The aqua rooms with the back wall the aquarium creating an awesome ambience. Restaurant and adjacent facilities made staying at Hotel H20 a pleasure.

Posted by , from Retired Hospitality Manager on 26 Jul. 2018

Was this review helpful to you?
Comment from Hotel Management

27 Jul. 2018 by Mark

Dear Valued Guest, Greetings! Thank you for this positive feedback. Hotel H2O will continue to maintain the quality of its products and services that we provide to our dear clients. Regards, Hotel H2O Team

5 out of 5
was a very friendly stay staff were excellant room was great

Posted by , from campbelltown australia on 3 Jan. 2018

Was this review helpful to you?
Comment from Hotel Management

4 Jan. 2018 by Mark

Dear Valued Guest, Greetings! Thank you for this positive feedback. Hotel H2O will continue to maintain the quality of its products and services that we provide to our dear clients. Regards, Hotel H2O Team

5 out of 5

ONE night stay - perfect

We stayed on a layover, the trip from the airport was the worst part - taking an hour to an hour and a half... traffic anywhere in Manila in the evening is a nightmare. It was my partners birthday and he hotel had arranged a cake and birthday sign for him - that was lovely. The aquarium was cool - not many fish - but cool all the same. The restaurant was nice and ok prices for our late night arrival. Buffet breakfast was not worth the pesos we paid

Posted by , from brisbane on 21 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

23 Dec. 2017 by Mark

Dear Valued Guest, It was good to hear that despite of the hassles in Manila traffic, our room and services ease a bit of your stress. Your feedback regarding our food is very well noted and will be discussed with our Food & Beverage Manager. Thanks you and happy holidays! Hotel H2O Team

2 out of 5

Weird hotel in an amusement park

Pros: Moonlight bar has great views, good music and excellent cocktails.
Rooms are uncomfortable. Two single bed setup only (unless you go for the suites), bathroom and shower have glass doors and are facing the bedroom offering no privacy whatsoever. I fail to see who are their intended customers - people who prefer not to sleep next to each other but are comfortable with using a bathroom with a glass door...?` Finding the reception area is a bit of an undertaking. the taxi drop-off is on the side of a building from where you need to take a freight elevator to an open concourse in front of the Oceanarium ticket offices (super crowded), then walk across to another entrance, go through metal detectors and then walk to another door that finally takes you to the lift to reception. The hotel amenities listed a swimming pool/ spa area, but failed to mention that these are located in a public area next to a food hall and a show arena which are constantly full of people. The pool is small and located underneath a concourse so its noisy and has no sunlight. Overall this hotel did not feel like a 4 star experience. One good thing is the restaurant and the bar on the deck facing the sea. We spent several evenings there enjoying the cocktails, music and the view. The staff was friendly and attentive.

Posted by on 5 Dec. 2016

Was this review helpful to you?
5 out of 5
Pros: Restaurant
Cons: Shower head was blocked, not what you expect at a hotel based around water
Location: Close to airport
Facilities: simple maintenance overlo; Value: Affordable; Service: very polite and friendly; Cleanliness: we only saw it at night; water park show on your doorstep

Posted by , from Australia - SA - Adelaide on 6 Dec. 2014

Was this review helpful to you?
4 out of 5
Location: Nice position, Accessible, Reasonable access
Facilities: Unpretentious, Modest; Value: Acceptable price, Moderate, Reasonable; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant, Delightful;

Posted by , from Australia - ACT - Canberra on 15 Oct. 2014

Was this review helpful to you?

Property Features

Hotel H2O offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 4413 square feet (410 square metres) and includes conference centres. A kid's pool, spa services, and tour or ticket assistance are also featured at the family-friendly Hotel H2O. An area shuttle within 10 km and a shopping centre shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Manila hotel.

  • 1 building
  • 147 guestrooms or units
  • 2 levels
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.)
  • Train station: Manila Paco Station (3.5 km / 2.2 mi)
  • Property shuttles: Area shuttle within 10 km and shopping centre shuttle available for a surcharge
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel H2O offers 147 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Makan Makan Food Village – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Hotel H2O

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 400 for adults and PHP 200 for children (approximately)
  • Self-parking fee: PHP 100 per stay
  • Valet parking fee: PHP 55 per night
  • Early check-in fee: PHP 2000 (subject to availability)
  • Late check-out fee: PHP 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel H2O Manila
  • Hotel H2O
  • H2O Manila

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.