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3.8 out of 5

"Nice staff, good service, an excellent location (close to everything). " More

By a verified traveller on Thu 05 Mar 2020

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Hotel Description

City Garden Suites Manila puts you in the heart of Manila, within just a 10-minute stroll of popular attractions like U.S. Embassy and Manila Bay. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 142 rooms feature free WiFi, safes, and hair dryers. Dining in is an option with room service, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries and premium bedding.

A pampering day can include Swedish massages and Thai massages. The restaurant, Cafe Miranda, is open for breakfast, lunch, and dinner. A meeting room and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. To-go breakfast is available daily between 6 AM and 10 AM. There's also the convenience of limited parking.

Within a 15-minute walk of this 3-star Ermita hotel, attractions include Robinson's Place and Manila Ocean Park.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$71* Per night/room 13 Dec. - 14 Dec.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Twin

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Penthouse Twin Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

One Bedroom Suite with Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

City Garden Suites Manila ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Garden Suites Manila

Everyone (2) Couples (2) Family (7)
4 out of 5
Nice staff, good service, an excellent location (close to everything).

Posted by on 5 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Cecil Zschalig- General Manager

Dear Sir/Maám, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Rest assured that your positive comments will be shared to the rest of our team. Indeed one of the best assets of our hotel is its location near to shopping areas, clinics, embassies and with available all types of transportation. We really appreciate you choosing to stay in our hotel and we are looking forward in welcoming you back soon. Best Regards,

5 out of 5
The staff are very friendly and accommodating. The location of the hotel is very close to where we need to go.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Cecil Zschalig- General Manager

Dear Anonymous, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Indeed one of the best assets of our hotel is its location near to shopping areas, clinics, embassies and with available all types of transportation. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards,

1 out of 5
the lobby was okay but the accommodation was bad you need for your holiday is comfy bed clean bedsheets like a very nice bedsheets pillow they need to change their bedding its okay for backpacks people but truly they need to update the bed and it was very hot when you enter the elevator and come out to elavator this hotel are very limited budget

Posted by on 16 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Cecil Zschalig- General Manager

Dear Anonymous, Greetings from City Garden Suites! We apologize that you were not happy during your last stay with us. We are working hard in providing the best and service and facilities for you our guest. Rest assured that we are working on improving the concerns you have mentioned. Your comments will really help us to be better. In line with this we would like to hear more from you with regards to your experience. Please feel free to contact us for your comments and suggestion to make our operations better. Again we are sincerely sorry and hoping that this hasn’t put you off a return stay with us. Sincerely,

4 out of 5
Front desk are very helpful...clean room...nice hotel

Posted by on 17 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Best Regards, Cecil Zschalig- General Manager

Dear Anonymous, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know, specially the front office about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon.

4 out of 5
The area people staff walking distance to places room good size hot and cold water good aircon

Posted by on 13 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Best Regards, Cecil Zschalig- General Manager

Dear Anonymous, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Rest assured that your positive comments will be shared to the rest of our team. We really appreciate you choosing to stay in our hotel and we are looking forward in welcoming you back soon.

4 out of 5
Very clean hotel, the food was excellent and the staff were friendly

Posted by on 9 Dec. 2018

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Comment from Hotel Management

25 Dec. 2018 by gm

Dear Valued Guest, Thank you for taking time to share your comment. Thank you for the positive mention about the cleanliness of the hotel and also for sharing that the food were excellent. Looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

5 out of 5
Pros: Staff are very friendly and helpful
Cons: Nothing i can think off
very close proximity to amenities excellent location . ill recommend it.

Posted by , from New Zealand - Auckland on 11 Mar. 2014

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3 out of 5

Posted by , from Australia - NT - Darwin on 12 Feb. 2014

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. A fitness center, spa services, and a terrace are also featured at the business-friendly City Garden Suites Manila. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Manila hotel.

  • 142 guestrooms or units
  • 9 levels
  • 2 buildings
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Manila Paco Station (2.6 km / 1.6 mi)
  • Metro station: United Nations LRT Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

City Garden Suites Manila offers 142 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6 AM to 10 AM.

Cafe Miranda - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

  • Massages
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests may be subject to health screenings for COVID-19 at the property.

This property is approved to accept Business Process Outsourcing (BPO) and Overseas Filipino Worker (OFW) travelers.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 800.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at City Garden Suites Manila

Policies

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place.

  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: PHP 395 for adults and PHP 200 for children (approximately)
  • Rollaway bed fee: PHP 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Garden Suites
  • City Garden Suites Hotel
  • City Garden Suites Hotel Manila
  • City Garden Suites Manila
  • Manila City Garden
  • Manila City Garden Suites
  • City Garden Suites Manila Hotel
  • City Suites Manila Manila
  • City Garden Suites Manila Hotel
  • City Garden Suites Manila Manila
  • City Garden Suites Manila Hotel Manila

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.