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3.8 out of 5

"Nice hotel, Food is expensive. Take room only and eat out. " More

By a verified traveller on Fri 04 Mar 2016

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Hotel Description

A luxury stay in Manila awaits you at Diamond Hotel Philippines. Within just a 10-minute stroll, you'll find popular attractions like Manila Bay and Robinson's Place. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

TVs with cable channels are featured in all 482 rooms, and you can enjoy sitting areas, WiFi, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Additionally, free newspapers, free bottled water, and in-room massages are available.

The coffee shop, Corniche, is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the health club, sauna, kids' swimming pool, and pool loungers. Business amenities include conference space, a business center, and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10 AM.

Attractions within a 15-minute walk of this 5-star Ermita hotel include U.S. Embassy and Rizal Park.

Deluxe King Non-smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$173* Per night/room 29 Jan. - 30 Jan.

Diamond Club King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Diamond Club Twin Non-Smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Premier King Non-smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Regency Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Diamond Hotel Philippines ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Diamond Hotel Philippines

Everyone (4) Family (3)
5 out of 5
I loved the VIP lounge The service from all staff and security was beyond exemplary.

Posted by on 25 May 2019

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Comment from Hotel Management

25 May 2019 by Zarina Nicolas

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, Zarina Nicolas Guest Services Manager

4 out of 5
need to inform guest if they are changing room configuration, they do not honor guest preferences

Posted by on 21 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Ms. Zarina Nicolas - Guest Services Manager

Dear Valued Guest, Warm Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your comments and suggestions. The concern that you mentioned in your response have been brought to our attention. We will share with the team your valuable comments to ensure that you will have a better experience at the hotel on your next visit. We hope that you will give us another chance to serve you. Sincerely, The Diamond Hotel Team

1 out of 5
1000php for a rum and coke put up with indians smoking while you try to eat pool closure at no notice it gos on and on if your indian rich or abeauty queen maybe its ok never again duty manager did wonderful job but problems should be dfixed before created

Posted by , from australia on 30 Oct. 2017

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4 out of 5

Silly Policy

Pros: After the breakfast, my wife told me the staff constantly hovered around to see what the children ate. Then charged PHP325. [Continued under What,..}
Cons: I cannot understand why one day it's OK to wear flip-flops and another day is not. What is the aesthetic difference between flip flops and sandals?
Stayed 3 nights with my family, breakfast not included. On 2nd morning (a Sunday), 2x 4yo kids hungry so took to restaurant. I said to the head water, "I want to buy 2x children's breakfasts". He asked my room number. Then he said "Children's breakfast is free". He led my kids by the hand, asked them what they wanted (which was Coco Pops), and served them the cereal with milk. I asked to buy a coffee while I was waiting for the kids to eat and he gave me a complimentary cup of coffee. So nice. On 3rd morning, kids were dressed and ready to go to school with their Mum. They asked for Coco Pops again. I took then to the restaurant. I said, "I want to buy 2x children's breakfasts". Lady asked for room number. She said "Your room does not include breakfast". I replied, "I KNOW, that is why I said I want to BUY two breakfasts". She then looked at me and said "We cannot let you in the restaurant wearing flip-flops" (I was wearing shorts and flip-flops - same as on Sunday). I said "I was wearing flip-flops yesterday". She would not let me in. I walked away. Kids were upset. We bumped into my wife who had been putting luggage in the car. I told her the story. She decided to try again and I went off to 7-Eleven to buy the kids some breakfast. I then got a text message from my wife saying she and the kids were in the restaurant and that staff said they could lend me "sandals". I did not go back. [Continued under What did you like about this hotel?]

Posted by , from Jakarta on 10 Oct. 2017

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4 out of 5

Nice Hotel

Nice hotel, Food is expensive. Take room only and eat out.

Posted by , from Akl on 4 Mar. 2016

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5 out of 5

Very Friendly and comfortable hotel

Quiet comfortable and clean Hotel. Centrally located and would recommend to all. Security is tight so you can really switch off and enjoy your holiday.

Posted by , from Sydney Australia on 22 Apr. 2015

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Property Features

Diamond Hotel Philippines offers its guests an outdoor pool, a children's pool, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. The luxury Diamond Hotel Philippines also features gift shops/newsstands, a garden, and coffee/tea in a common area. Free self parking is available. Smoking is allowed in designated areas at this 5-star Manila hotel.

  • 1 building
  • 482 guestrooms or units
  • 27 levels
  • 2 dining venues
  • Built in 1992
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.) (9.4 km / 5.9 mi)
  • Train station: Manila Paco Station (2.3 km / 1.4 mi)
  • Metro station: Pedro Gil LRT Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Diamond Hotel Philippines offers 482 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Corniche - This coffee shop serves breakfast, lunch, and dinner.

Yurakuen Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Tea Lounge - This restaurant serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

For guests staying in Diamond Club rooms, buffet breakfast should be taken at Diamond Club lounge from 6-10 AM. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property enforces a strict dress code in the restaurants and the Club Lounge. For details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2790.0 per night.
  • Cribs (infant beds) are available for PHP 2500.0 per night.

Pets

  • Pets and service animals are not allowed at Diamond Hotel Philippines

Policies

Free WiFi is limited to 10 hours per stay. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No pets or service animals allowed
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 4000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1580 for adults and PHP 790 for children (approximately)
  • Fee for in-room wireless Internet: PHP 950 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: PHP 2500.0 per night
  • Rollaway bed fee: PHP 2790.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diamond Hotel
  • Diamond Hotel Philippines
  • Diamond Philippines
  • Hotel Diamond Philippines
  • Philippines Diamond
  • Philippines Diamond Hotel
  • Diamond Hotel Philippines Manila
  • Diamond Philippines Manila
  • Diamond Philippines Manila
  • Diamond Hotel Philippines Hotel
  • Diamond Hotel Philippines Manila
  • Diamond Hotel Philippines Hotel Manila

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.