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Park Lane New York

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Park Lane New York

Rooftop bar
Ballroom
View from room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
The current price is AU$726
includes taxes & fees
24 May - 25 May

Explore the area

Map
36 Central Park S, New York, NY, 10019
  • Broadway
    ‪11 min walk‬
  • Rockefeller Center
    ‪13 min walk‬
  • Times Square
    ‪15 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪58 min drive‬

Room options

View all photos for Panoramic Room, 1 King Bed, Park View

View from room

Panoramic Room, 1 King Bed, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Portable fan
  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

View from room

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Park Lane)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

View from room

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Park View

Studio Suite, Park View

Studio Suite, Park View

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, Park View

Panoramic Studio Suite, Park View

Panoramic Studio Suite, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible, Park View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible, Park View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View

Room amenity

Room, 2 Queen Beds, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 2 Queen Beds, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Panoramic)

Bathroom sink

Suite, 1 Bedroom, View (Panoramic)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Park Lane)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at Park Lane New York. Within a 5-minute stroll you'll find Central Park and Broadway within a 15-minute walk. Highlights at this eco-friendly hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The café, Rose Lane Grab & Go, serves American cuisine and is open for breakfast. Darling is the hotel's own rooftop bar. 1500 square feet (139 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Manhattan hotel include Rockefeller Center and Times Square.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Broadway - 11 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.2 km
  • Times Square - 15 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 2.2 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy International Airport (JFK) - 58 min drive

Restaurants

  • ‪Quality Italian - ‬3 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Jams - ‬2 min walk

About this property

Park Lane New York

Luxury hotel with 2 restaurants and 24-hour fitness centre
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 1971
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Lane New York offers 610 accommodations with a safe and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Calvert's
  • Darling
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 75 for adults and from USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Frequently asked questions

What is the cancellation policy at Park Lane New York?

Park Lane New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Lane New York?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Park Lane New York on 24 May 2025 start from AU$638.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Lane New York?

Yep, Park Lane New York has valet parking for USD 67.00 per day.

Does Park Lane New York serve breakfast?

Yep, buffet breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Park Lane New York?

No, Park Lane New York does not offer an airport shuttle service.

Is there a bar or restaurant at Park Lane New York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Lane New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Park Lane New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 884 out of 1453 reviews
Rating 8 - Good. 272 out of 1453 reviews
Rating 6 - Okay. 146 out of 1453 reviews
Rating 4 - Poor. 74 out of 1453 reviews
Rating 2 - Terrible. 77 out of 1453 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Federico

Stayed 1 night in Jan 2025

10/10 Excellent

Emilio

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2025

6/10 Okay

Eleonora

Stayed 2 nights in Jan 2025

10/10 Excellent

JARED

Liked: Cleanliness, staff & service, room comfort
Great hotel for sure will only stay there from Now on
Stayed 3 nights in Jan 2025

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel with a very friendly staff.

Very friendly and courteous staff.
Stayed 1 night in Jan 2025

4/10 Poor

Zainab

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a curtain that didn't close fully; the fridge door was also broken. The staff are arrogant to the point they don't help and they try always to refer you to someone else who's not helpful too
Stayed 5 nights in Jan 2025

10/10 Excellent

jennifer, East Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Wallace

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is woefully dated and worn. At the peak Christmas season 2 elevators were out of order. The remaining elevators could take in excess of 20-25 minutes to make it to your floor. I walked down 24 flights each time rather than wait. The furniture was worn, the towels were worn, the carpet was stained and had cigarette burns. there was no clock in the room, no robe or slippers as promised, no bottled water as promised, no flowers or pictures as advertised. The bright spot was the view of the park. The breakfast buffet was nice, and complimentary champagne during happy hour was a nice touch. I would definitely not rate this a 4 star hotel, or even a 3 star due to the run down condition

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Damian

Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Lane is truly a gem! We upgraded to a Park View room and seeing the sun rise over the park each morning was a treat. Proximity to several trains and the iconic Central Park made getting around a breeze. And PL’s rooftop bar, Darling, is so beautiful! We had the best trip!!
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
All things were excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Shelice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations, views were amazing. Staff was excellent. Location was perfect.
Stayed 1 night in Jan 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Natalie, Belleville

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I went for my 30th birthday. I would have to say for the price our room was not nice. Location was lovely but the hotel room was not nicely decorated. It was unfortunate as it was a good size for nyc but I’d rather stay in a smaller, nicer room than my room here.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended. Very good service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and great location
Stayed 1 night in Jan 2025

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great. felt safe in and around the hotel style of hotel was very artsy and unique which my family loved. staff was all very helpful and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a spectacular park view from the 37th floor. It was clean, spacious enough, the bed was comfortable with lots of pillows, and the bathroom was nice and clean as well. I've stayed in more expensive places in Manhattan that had none of those positives. Yeah, the elevator situation can be annoying at times. We just figured out when the peak elevator use times were and avoided them, simple enough. The room service we ordered from the hotel restaurant was truly amazing. We were not expecting such a fairly priced and high quality menu for room service and we were pleasantly surprised! All of the staff with whom we interacted were great folks, and the morning coffee/espresso at the lobby bar was very convenient and superb. Will gladly make this my go-to Midtown hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Harutyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent customer service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kwong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Majella

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Eleonora

Stayed 1 night in Jan 2025