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Big Hotel Suites

3.0 star property
Hotel with a restaurant, near SM City Cebu

Photo gallery for Big Hotel Suites

Stunning hotel entrance with a glass door and stairs, surrounded by lush greenery.
Welcome to our reception area, featuring a stylish desk, geometric patterned backdrop, and abstract art.
Enjoy meals in a cozy dining area with round tables, comfortable seating, and vibrant artwork.
Relax in the stylish lobby, featuring a seating area with armchairs and a round ottoman.
Two single beds with headboards, each made with white linens and towels, and a small table in between.

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
A. Seno Street, North Reclamation Area, Mandaue, Cebu, 6014
  • SM City Cebu
    ‪3 min drive‬
  • Ayala Center
    ‪5 min drive‬
  • Waterfront Cebu City Casino
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
  • 45.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Mandaue

Big Hotel Suites places you steps from City Time Square and within a 20-minute stroll of Mandaue City Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, dry cleaning/laundry services and free newspapers in the lobby. .Attractions within a 10-minute drive of this 3-property class Mandaue hotel include SM City Cebu and Magellan's Cross.

What's nearby

  • City Time Square - 2 min walk - 0.2 km
  • J Centre Mall - 15 min walk - 1.3 km
  • SM City Cebu - 3 min drive - 2.6 km
  • Ayala Center - 5 min drive - 3.3 km
  • Waterfront Cebu City Casino - 6 min drive - 3.3 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 22 min drive

Restaurants

  • ‪Infinitea, City Times Square - ‬2 min walk
  • ‪Street Yard - ‬2 min walk
  • ‪David's Tea House - ‬1 min walk
  • ‪DAEGA Unlimited - ‬2 min walk
  • ‪Hukad - ‬2 min walk

About this property

Big Hotel Suites

Hotel with a restaurant, near SM City Cebu
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Big Hotel Suites also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Mandaue hotel.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 2016
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Big Hotel Suites offers 50 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Filipino

Similar properties

Welcome to our reception area, where friendly staff are available to assist with your stay.

Big Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 209 reviews
The price is AU$64
includes taxes & fees
5 Aug - 6 Aug
Big Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 700.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Big Hotel Suites Mandaue
Big Suites Mandaue
Big Hotel Suites Hotel
Big Hotel Suites Mandaue
Big Hotel Suites Hotel Mandaue

Frequently asked questions

What is the cancellation policy at Big Hotel Suites?

Big Hotel Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Big Hotel Suites?

No, Big Hotel Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Big Hotel Suites?

Yep, you can grab a meal at Big Hotel Suites's onsite restaurant.

What time are check-in & check-out at Big Hotel Suites?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Big Hotel Suites?

No, pets are not allowed.

Big Hotel Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 71 reviews
Rating 8 - Good. 27 out of 71 reviews
Rating 6 - Okay. 14 out of 71 reviews
Rating 4 - Poor. 10 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

kenichi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and clean..Right in the middle of restaurants and shopping and less than 30 minutes from the airport.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

KATHERINE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Nerio

Liked: Staff & service, room comfort

Good locations, friendly staff and good food

Amazing
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great place to stay ,good value , close to everything ,Parkmall is straight across the road , the staff are wonderful. All they need to do is put proper little refrigerators in the rooms . Thanks .
Stayed 11 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate hotel in cebu city

Room is big and spacious. Simple furniture and lack of decor. No restaurant onsite. Next to Time Square mall and lots of restaurants and shops in the neighborhood. Please don’t be confused with location of Big Hotel which is less than 5 mins walk distance.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very close to a mall and Time Square. If you are a person who loves to go out at night and drink, Time Square 1&2 is open until 12midnight.
Stayed 1 night in Oct 2018

4/10 Poor

Theresiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BIG Hotel is decieving!!!

no hand towel, toilet seat is broken, room smells seawage, windows not double glaze you can hear cars/motorcycles/trucks honking & other guests talking outside, value for money? DEFINETELY NOT!
Stayed 1 night in Jun 2018

4/10 Poor

kim, sin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Wifi is bad

The wifi is not working, and i have to use my 4G. Telecom is not receiving and unable to use 4G. It is just like a bullet room where no signal can really travel within the room. Bad connection and I have to come out of the room just to use my computer.
Stayed 1 night in Jun 2018

10/10 Excellent

Diomedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room that was given to us had no window view. None was mentioned about this when we selected this room. However, we were moved to another room, upgraded without extra charge...
Stayed 12 nights in May 2018

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it.

Good value for what you pay. Location is perfect nightlife is just around the hotel.

8/10 Good

chaconger, Cabadbaran City, Agusan del Norte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Center of Everything

Entertainment everywhere, hospitals and grocery stores are just a minute from the hotel.
Stayed 2 nights in Feb 2018

10/10 Excellent

rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIGHLY RECOMMENDED IN CEBU CITY AREA

This hotel is convenient to all when you are staying in Cebu City area. Clean, reasonable, comfortable, big room, with coffee maker. surrounded by restaurant and bar. highly recommended.
Stayed 1 night in Dec 2017

8/10 Good

Gary

Liked: Cleanliness, room comfort

Wifi was 5 bars, but didn't work.

I love the location of the hotel. You can always get a taxi and if you don't want to go out in the rain, you don't have too. There are many restaurants and bars including the LIV disco to walk to. But, the wifi didn't work. I got 5 bars, but still it didn't work. Instead I used my GF hotspot instead. If wifi is critical and you don't have a hot spot, then maybe you shouldn't stay here. Trying to book the room you want is difficult. Management plays some game to restrict the room on hotels.com. I am not sure what the goal is for this, but I didn't stay that long this time as I wanted a bigger room with a window and not have to pay a premium price.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

2/10 Terrible

Peter, Darwin NT.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big hotel but small on any comfort.

Hotel staff rude not helpful. Comfort & privacy none you could hear what ever the other guest where doing I mean everything.!!! WFI never working. Dinning the food was cold. Tables not cleaned. If the staff have a problem with Filipino women being married to westerners keep to them selfs have respect for nationalities not matter. As we all are guest in the hotel Equality everybody is equal in my eyes. Big hotel small minded staff....!!! Management needs to take hold & teach there staff respect ..!!!!!!!!!!!!'
Stayed 5 nights in Aug 2017

10/10 Excellent

Daywin, From california USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the restaurant and hospita

Nice hotel cheap and affordable . Near to restaurants, staff are friendly
Stayed 3 nights in Aug 2017