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4.0 out of 5

"Room, staff, pool bar great. Maybe breakfast spread can improve to match the 5 star hotels " More

By a verified traveller on Thu 14 Jun 2018

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Hotel Description

At bai Hotel Cebu you'll be 1.5 km (0.9 mi) from J Centre Mall and 3.3 km (2.1 mi) from SM City Cebu. Highlights at this hotel include in-room free WiFi, free Internet, and Smart TVs.

You can enjoy cable TV, coffee/tea makers, and free bottled water, featured in all 668 rooms. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium linens invite a good night's rest. Additionally, 24-hour room service, in-room massages, and safes are available.

The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, kids' swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning to-go breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

You'll be 4.5 km (2.8 mi) from Ayala Center and 4.4 km (2.7 mi) from Lapu-Lapu City Hall with a stay at this 4-star Mandaue hotel.

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room Full Board Package

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

bai Hotel Cebu ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for bai Hotel Cebu

Everyone (3)
5 out of 5

Modern and new hotel with a cool pool bar area

Room, staff, pool bar great. Maybe breakfast spread can improve to match the 5 star hotels

Posted by on 14 Jun. 2018

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Comment from Hotel Management

19 Jun. 2018 by bai Hotel Cebu

Thank you for sharing your feedback regarding your bai experience with us! Also, thank you for the kind words regarding our breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the bai Hotel Cebu and we hope to see you again on your next visit!

3 out of 5
The view is spectacular. It has many up market shops and restaurants. If your on a budget like myself there are many options at parkmall directly across the road. Pool and pool bar is very nice. The room is lovely however I feel back pain because the bed is hard as a rock. I was on level 15 and the music and noise from the skydeck kept me and my child awake until early hours of the morning. Also I book and paid extra for 2 adults and one child. They informed breakfast is only good for 2 people. I had to pay for the child. So why I paid extra when I booked is useless. Also the room no good for 3 persons. Where was the extra bed? If you stay here many extra costs.

Posted by , from Australia on 30 May 2018

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Comment from Hotel Management

4 Jun. 2018 by bai Hotel Cebu

Hi Jack. Thank you for sharing your feedback regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Sorry for the inconvenience that this might have caused you. Rest assured that we will address your concern and ensure we improve on this. Thank you for staying at the bai Hotel Cebu and we hope that you will consider us for your next trip!

4 out of 5
The only downside of staying at this hotel is the service is very slow. Other than that the hotel is wonderful

Posted by , from South Australia on 23 Feb. 2018

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Comment from Hotel Management

26 Feb. 2018 by bai Hotel Cebu

Thank you for sharing your feedback regarding your stay with us! Rest assured that we will address your concern and ensure we improve on this. Thank you for staying at the bai Hotel Cebu and we hope that you will consider us for your next trip!

Property Features

Bai Hotel Cebu offers its guests an outdoor pool, a fitness center, and a children's pool. There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly bai Hotel Cebu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Mandaue hotel is smoke free.

  • 668 guestrooms or units
  • 23 levels
  • 8 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mactan - Cebu Intl. Airport (CEB) (7.9 km / 4.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6 AM to 10 AM.

CAFÉ BAI - Onsite café.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1800.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.0 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PHP 500 and PHP 1500 for adults, PHP 500 and PHP 1500 for children (approximately)
  • Airport shuttle fee: PHP 750 per vehicle (one-way)
  • Rollaway bed fee: PHP 1800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • bai Hotel Cebu Mandaue
  • bai Cebu Mandaue
  • bai Cebu
  • Bai Hotel Cebu worldhotel
  • bai Hotel Cebu Hotel
  • bai Hotel Cebu Mandaue
  • bai Hotel Cebu Hotel Mandaue
  • Bai Hotel Cebu Cebu Island/mandaue

You should know

  • Bai Hotel Cebu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.