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4.4 out of 5

"Clean and friendly reception staff! Comfortable bed and great location " More

By a verified traveller on Mon 13 Jul 2020

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Hotel Description

A luxury stay in the heart of Maitland awaits you at Quest Maitland Serviced Apartments. You'll be within a 10-minute walk of Maitland Regional Art Gallery and 1.9 km (1.2 mi) from Maitland Showground. Highlights at this aparthotel include a restaurant and in-room washers/dryers.

You can enjoy a TV with cable channels, and each apartment features free WiFi, a DVD player, and a safe. A microwave and a stovetop make in-room dining convenient. A hair dryer, an iron/ironing board, and free toiletries are also available. Limited housekeeping is available.

The restaurant, Chinh's Vietnamese, is open for breakfast, brunch, and lunch. Business travelers can take advantage of conference space and a meeting room. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Maitland aparthotel, you'll be 3.8 km (2.4 mi) from Walka Water Works and 3.9 km (2.4 mi) from Maitland Gaol.

Standard Studio, Non Smoking, Kitchenette (Studio)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 19 Oct. - 20 Oct.

Loft, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms, Non Smoking, Kitchen

Bed Count 2 King Beds Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Apartment)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (Apartment)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Maitland Serviced Apartments ratings based on 106 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Maitland Serviced Apartments

Everyone (55) Couples (30) Family (21)
4 out of 5
Clean and friendly reception staff! Comfortable bed and great location

Posted by , from Padstow on 13 Jul. 2020

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Comment from Hotel Management

1 Aug. 2020 by Lee

Thank you so much for your review Shane! So glad you had a positive experience and stay at Quest Maitland. It is critical to us that we are providing clean rooms and hotel during the pandemic. Quest Apartment Hotels have a Stay Safe Promise Program. We would be delighted to welcome you back again in the future Shane!

4 out of 5
It was nice and clean. Quite spacious. Bathrooms were big also. Kitchen worked well. However, there is no Foxtel so take something to entertain the kids in the evening

Posted by on 12 Jul. 2020

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Comment from Hotel Management

1 Aug. 2020 by Lee

Thank you so much for your review Traveler! So glad you enjoyed our fresh, clean and spacious apartments. Its our aim at Quest Apartment Hotels to create a "home away from home!" I am sorry that we did not have Foxtel for the children. We hope to have the opportunity to welcome you back again in the future.

5 out of 5

Posted by on 28 Jun. 2020

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4 out of 5
Good Central location in the heart of town. Walking distance to restaurants and cafes. Very clean and spacious. Only grumble was that the lounge was a bit uncomfortable, it had a fold out bed built into it, and the combination shower bath - a general dislike.

Posted by on 22 Jun. 2020

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Comment from Hotel Management

30 Jun. 2020 by Lee Doyle

Thank you so much for your review Traveler. So glad your stay was enjoyable for both our central location and the clean, comfortable apartments. Our apologies that the lounge was uncomfortable. We do have options of walk in showers. When you book any future accommodation give property a call direct to ensure your individual needs and wants are catered to. It is very important to us that we create a great guest experience. We hope to have the opportunity to welcome you again.

5 out of 5
Convenient location. All basic amenities supplied. Lovely apartment style room. Very comfortable with air con in lounge and bedroom. Our room was very clean. Enjoyed having a balcony.

Posted by , from NSW on 16 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Lee

Thank you so much for your 5 star review Camyce! So glad you enjoyed our fresh, modern and spacious apartments and the balcony. Our variety of apartments means we are able to cater to our travellers individual wants and needs. Some have balconies, some have baths, some walk in showers, some a loft with upstairs and downstairs creating two separate areas. We delight in providing just the right apartment for our guests. Please always call our front office team so that we ensure this occurs. We hope to welcome you back again in the near future!

4 out of 5

Posted by on 1 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Lee Doyle

Thank you so much for your review Traveler! We hope you enjoyed our central location to lots of lovely restaurants and cafe's as well as the Levee precinct which opens to the Hunter River. We look forward to welcoming you back!

4 out of 5

Posted by on 29 Nov. 2019

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Comment from Hotel Management

4 Dec. 2019 by Lee

Thank you for your review of your stay at Quest Maitland, traveler! We hope you enjoyed your stay in our central location right in the heart of Maitland and the Hunter Valley. The surrounding area has so much to offer with the vineyards to the west, the Barrington Tops to the north and the beaches to the east. We hope to welcome you back again in the future.

4 out of 5

Posted by on 4 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by Lee

Thank you for taking the time to give your feedback Traveler. We hope to welcome you back again for another stay.

3 out of 5

Posted by on 22 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Lee - Quest Maitland

Thank you for staying at Quest Maitland and for taking the time to rate your experience. We really appreciate all feedback.

5 out of 5
Everything was great, I would definitely stay here again!!

Posted by on 10 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Lee Doyle

Thank you so much for your 5 star review! We are delighted you had a great stay at Quest Maitland. Our apartments are ideal for the corporate or leisure guest, long or short stays and also wedding or sporting groups. The variety of rooms such as studio, one bedroom and two bedroom means we can cater to the individual guests needs. We look forward to welcoming you back!

About the Quest Maitland Serviced Apartments

Location 1 Ken Tubman Drive, Maitland, NSW 2320

Property Features

Along with a restaurant, there's a coffee shop/café on site. WiFi is free in public spaces. The luxury Quest Maitland Serviced Apartments also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4.5-star Maitland aparthotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (35.1 km / 21.8 mi)
  • Train station: Maitland Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Quest Maitland Serviced Apartments offers 41 accommodations with washers/dryers and DVD players. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Maitland aparthotel provides complimentary wireless Internet access. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on weekdays only.

  • Washer and dryer
  • Television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Chinh's Vietnamese - This restaurant serves breakfast, brunch, and lunch. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 2:30 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 2:30 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 99 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per stay
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Maitland Serviced Apartments Apartment
  • Quest Maitland Serviced Apartments Apartment
  • Apartment Quest Maitland Serviced Apartments Maitland
  • Maitland Quest Maitland Serviced Apartments Apartment
  • Apartment Quest Maitland Serviced Apartments
  • Quest Maitland Serviced Apartments Maitland
  • Quest Maitland Serviced Apts
  • Quest Serviced Apartments Apartment
  • Quest Serviced Apartments
  • Quest Maitland Serviced Apartments Maitland
  • Quest Maitland Serviced Apartments Aparthotel
  • Quest Maitland Serviced Apartments Aparthotel Maitland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quest Maitland Serviced Apartments.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.