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Thompson Madrid, by Hyatt

Property class: 5 and above

Photo gallery for Thompson Madrid, by Hyatt

A rooftop pool with lounge chairs and umbrellas, surrounded by buildings.
Creator video - submitted by Anastasia Lepa | Traveler
A room with a view of a cityscape, a potted plant, a book, and a cocktail on a tray.
A modern hotel room with a large bed, a leather armchair, a small table, and a view of the city.
Pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$459
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
Plaza del Carmen S/N, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (City View)

A hotel room with a bed, a chair, a small table, a potted plant, and a view of buildings outside.

Room, 1 King Bed (City View)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Terrace

A hotel room with a bed, a sofa, curtains, and a large window.

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

A balcony with a table, chairs, a potted plant, and a view of a building.

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

A hotel room with a large bed, a desk, a chair, a small table, and a view of buildings outside.

Room, 2 Single Beds (City View)

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed, Balcony

A modern room with a leather chair, a small table with a radio and a book, a desk with a glass container, and a large window with a view of buildings.

Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

A modern room with a large flat-screen TV, a round dining table, two chairs, a sofa, and a wooden shelving unit.

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

A balcony with a wicker chair, a small table with books and a plant, and a view of a cityscape.

Suite, Terrace

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

A room with a view of a cityscape, a potted plant, a book, and a cocktail on a tray.

Suite (Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Thompson Madrid, by Hyatt. Within steps you'll find Puerta del Sol and Gran Via within a short 5-minute stroll. Highlights at this Art Deco hotel include 2 restaurants, a 24-hour gym and a poolside bar. .The restaurant, Makáá, serves Mediterranean cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Madrid Centro hotel, attractions include Plaza Mayor and National Prado Museum.

What's nearby

  • Preciados Street - 2 min walk - 0.2 km
  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Plaza de Santa Ana - 6 min walk - 0.6 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Makáá - ‬1 min walk
  • ‪100 Montaditos - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪bosforos kebab montera - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Thompson Madrid, by Hyatt offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Thompson Madrid, by Hyatt. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Art Deco Madrid hotel is smoke free.

  • 174 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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  • Air-conditioning
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$427
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Jack´s Club
  • Lobby Bar
  • Makáá

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 April and close on 01 October.
  • Pool access available from 11:00 AM to 9:00 PM

Frequently asked questions

What is the cancellation policy at Thompson Madrid, by Hyatt?

Thompson Madrid, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 11 Nov 2026 start from AU$459, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Thompson Madrid, by Hyatt?

Yep, Thompson Madrid, by Hyatt has a secured covered self car park for EUR 35 per day. A self car park is also available, for a fee.

Does Thompson Madrid, by Hyatt have a pool?

Thompson Madrid, by Hyatt has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 9:00 PM (Seasonal outdoor pool open from April 01 to October 01).

What makes Thompson Madrid, by Hyatt a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Thompson Madrid, by Hyatt.

Is Thompson Madrid, by Hyatt family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as children's books and art supplies in the guestrooms, it's no surprise that Thompson Madrid, by Hyatt is a hit with families.

Does Thompson Madrid, by Hyatt serve breakfast?

Yeah, cooked-to-order breakfast is served on weekdays between 7:00 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Thompson Madrid, by Hyatt?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Thompson Madrid, by Hyatt?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Thompson Madrid, by Hyatt?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Thompson Madrid, by Hyatt?

Dogs are welcome at Thompson Madrid, by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 381 out of 451 reviews
Rating 8 - Good. 45 out of 451 reviews
Rating 6 - Okay. 12 out of 451 reviews
Rating 4 - Poor. 4 out of 451 reviews
Rating 2 - Terrible. 9 out of 451 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location everything near good food and staff !
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Very clean and the best was the bathroom.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms.. Great rooftop pool with restaurant and bar.. highly recommend..
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Great location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2BR suite was perfect for a group of four
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Fantastic service. Will be back.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at a great location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I completely LOVE this hotel. Everything is to die for. The service as soon as you walk in thru the door, very respectful and helpful. A good breakfast is always a must for my family and I, totally worth it. The pool and the service there were great. The restaurant at night excellent as well. Can’t wait to go back
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice while staying in Madrid. Great location, amazing property and superb staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Best location in Madrid.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing hotel, the staff were so nice and the hotel was very clean.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Had a wonderful time, staff was excellent, hotel room was very clean, house keeping came regularly
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent. The staff at the rooftop bar were especially kind.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location is great.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel, loved the design, facilities, all the bathroom products are good quality and location is central to everything. Perfect stay in Madrid
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service location and rooms
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
On holiday with my wife visiting our daughter. This hotel is amazing. Great location. Staff wonderful. Rooftop bar lovely. Highly recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. Amazing location and incredible team of staff.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and had good amenities.
Stayed 1 night in Nov 2025