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Sercotel Madrid Aeropuerto

4.0 star property
Pet-friendly hotel connected to the convention centre in Madrid with free airport shuttle

Photo gallery for Sercotel Madrid Aeropuerto

Seasonal outdoor pool
Front of property
Restaurant
Porch
Lobby

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
The current price is AU$144
includes taxes & fees
12 Aug - 13 Aug

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Plenilunio Shopping Mall
    ‪15 min walk‬
  • IFEMA
    ‪4 min drive‬
  • Real Madrid City
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Memory foam bed
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, blackout curtains

Room (Familiar)

7.0 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Memory foam bed
Rainfall showerhead
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room

Classic Room

Classic Room

8.6 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Memory foam bed
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(44 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Memory foam bed
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

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About the area

Madrid

You'll be connected to the convention centre at Sercotel Madrid Aeropuerto, and within just a 15-minute stroll of El Capricho Park and Castillo de la Alameda. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Barajas hotel include Juan Carlos I Park and Fuente de la Concha.

What's nearby

  • Plenilunio Shopping Mall - 15 min walk - 1.3 km
  • Riyadh Air Metropolitano - 3 min drive - 3.6 km
  • Centro Comercial Campo de las Naciones - 3 min drive - 4.6 km
  • IFEMA - 4 min drive - 5.3 km
  • Real Madrid City - 6 min drive - 5.7 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 6 min drive

Restaurants

  • ‪Burger King - ‬8 min drive
  • ‪Ginos Plenilunio Park - ‬6 min drive
  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪VIPS Plenilunio - ‬6 min drive
  • ‪Babel - ‬20 min walk

About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel connected to the convention centre in Madrid with free airport shuttle
Sercotel Madrid Aeropuerto offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Covered self-parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Frequently asked questions

What is the cancellation policy at Sercotel Madrid Aeropuerto?

Sercotel Madrid Aeropuerto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Madrid Aeropuerto?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Sercotel Madrid Aeropuerto on 12 Aug 2025 start from AU$143.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel Madrid Aeropuerto?

Yep, Sercotel Madrid Aeropuerto has a secured covered self car park for EUR 17 per day. Secured covered extended parking costs EUR 17 per day. Onsite parking is limited.

Does Sercotel Madrid Aeropuerto have a pool?

Sercotel Madrid Aeropuerto has a seasonal outdoor pool. The pool is open 9:30 AM to 8:30 PM (Seasonal outdoor pool open from June to September).

What makes Sercotel Madrid Aeropuerto a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sercotel Madrid Aeropuerto.

Does Sercotel Madrid Aeropuerto serve breakfast?

Yeah, guests love the buffet brekkie here! Served daily between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sercotel Madrid Aeropuerto?

Yep, there's a free airport shuttle that runs from 5:00 AM - 1:00 AM at scheduled times.

Is there a bar or restaurant at Sercotel Madrid Aeropuerto?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sercotel Madrid Aeropuerto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sercotel Madrid Aeropuerto?

Cats and dogs are welcome at Sercotel Madrid Aeropuerto, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Akhil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and exactly what was needed. Stone throw from the airport.
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine for airport transport, one night stay
Stayed 1 night in Apr 2025

2/10 Terrible

Arnold S

Travelled with family
Disliked: Staff & service

Pedro receptionist terrible and scummy

Pedro the receptionist was terrible and scummy. I booked a room for my brother and his 3 very small children. A room with two twin beds conjoined would’ve sufficed , but forced to get another room because of 4 persons. It would make sense for 4 adults. Made no sense for two very small children to stay in a room by themselves. Was forced to get another room and didn’t care about the situation . And Pedro’s face didn’t have an ounce of caring.
Stayed 1 night in Apr 2025

10/10 Excellent

Mieczyslaw, Powell River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Short distance to MERCADONA to get in the last minutes some groceries. Very clean and quiet area. It is worth to stay a night before free shuttle will get you to airport.
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No me gustó el baño y me pidieron una tarjeta de crédito en garantía
Stayed 1 night in Apr 2025

10/10 Excellent

Mansura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean, nice breakfast, complimentary shuttle to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Hady

Liked: Cleanliness, staff & service, property conditions & facilities
strongly recommend
Stayed 1 night in Apr 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice, clean, staff is friendly, food is good/reasonable. You are VERY limited to other places to eat in the area...while not a bad walk to what's there, there's not much choice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary, Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed several times.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Breakfast included was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathroom and bed. Glad the staff spoke English, great location and ride to the airport was very quick. Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Nice rooms. Way over priced. I stayed there because of a long layover. I stayed there because of the free shuttle to & from the airport. My flight into Milan was delayed and the shuttle wasn't available because of the late hour. Because of the high rate for the stay, they should have reimbursed me for the taxi ride.
Stayed 1 night in Apr 2025

6/10 Okay

Jussye, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning did not cool at all. We spent one night only because we needed to catch a flight the next morning.
Stayed 1 night in Apr 2025

6/10 Okay

Toui

Travelled with group
Liked: Amenities
Noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good stop over after a long flight, clean, comfortable and 2 supermarkets within 5 min walk
Stayed 1 night in Apr 2025

8/10 Good

Fritz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Airport.

The hotel is clean, has a decent breakfast ( coffee available from 5am) and a quick shuttle ride to the airport.
Stayed 1 night in Apr 2025

6/10 Okay

Freddy

Travelled with group
Disliked: Amenities, property conditions & facilities
No working A/C. Was told it is only turned on in the summer, yet our room was 84 degrees. Slept with the window open, but that allowed light and the outdoor noise in. Hotel description says A/C.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
AC did not work - room was 28 degrees! The explanation I was given was that heating system still on. Heat turned off by front desk.Luckily windows could open ! The room was well appointed - nice linens / towels and robes - nice to have shampoo and soap containers labelled in easy to read size . The buffet breakfast was well done. We found a nice Italian pizza / pasta restaurant close to the hotel ! Staff friendly - good check in and out
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Gaurav

Travelled with family
Liked: Staff & service, amenities
Air conditioning cannot be changed and was fixed at certain temperature. It was too hot in the room.
Stayed 1 night in Apr 2025

8/10 Good

Pablo

Stayed 1 night in Mar 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Super clean an comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place next to the airport

This was an unexpected stay in Madrid due to airline error. The Sercotel was close to the airport, offered a shuttle, had a bar, restaurant, AMAZING shower and 4 pillows on a queen sized bed which is almost unheard of in Europe. David, at the front desk was very helpful, ensuring I could check in early, offered suggestions for transportation and food. I would stay here again for sure!
Stayed 1 night in Mar 2025