Sercotel Madrid Aeropuerto

4.0 star property
Pet-friendly hotel connected to the convention centre in Madrid with free airport shuttle

Photo gallery for Sercotel Madrid Aeropuerto

Seasonal outdoor pool
Lobby
Restaurant
Porch
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$216
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, Plenilunio Shopping Mall
    ‪15 min walk‬
  • Place, IFEMA
    ‪4 min drive‬
  • Place, Real Madrid City
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

Superior Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Memory foam bed
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Double Bed

Room (Familiar)

7.4 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Memory foam bed
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Room

8.8 out of 10
Excellent
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Memory foam bed
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

8.8 out of 10
Excellent
(48 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Memory foam bed
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 2 Twin Beds

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About the area

Madrid

You'll be connected to the convention centre at Sercotel Madrid Aeropuerto, and within just a 15-minute stroll of El Capricho Park and Castillo de la Alameda. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Barajas hotel include Juan Carlos I Park and Fuente de la Concha.

What's nearby

  • Plenilunio Shopping Mall - 15 min walk - 1.3 km
  • Riyadh Air Metropolitano - 3 min drive - 3.6 km
  • Centro Comercial Campo de las Naciones - 3 min drive - 4.6 km
  • IFEMA - 4 min drive - 5.3 km
  • Real Madrid City - 6 min drive - 5.7 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 6 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪Ferrum Bar - ‬12 min walk
  • ‪La 28 - ‬4 min walk
  • ‪La Parada - ‬13 min walk
  • ‪Restaurante La Embajada - ‬5 min walk

About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel connected to the convention centre in Madrid with free airport shuttle
Sercotel Madrid Aeropuerto offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Covered self-parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Frequently asked questions

What is the cancellation policy at Sercotel Madrid Aeropuerto?

Sercotel Madrid Aeropuerto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Madrid Aeropuerto?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Sercotel Madrid Aeropuerto on 5 Oct 2025 start from AU$216.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel Madrid Aeropuerto?

Yep, Sercotel Madrid Aeropuerto has a secured covered self car park for EUR 17 per day. Secured covered extended parking costs EUR 17 per day. Onsite parking is limited.

Does Sercotel Madrid Aeropuerto have a pool?

Sercotel Madrid Aeropuerto has a seasonal outdoor pool. The pool is open 9:30 AM to 8:30 PM (Seasonal outdoor pool open from June to September).

What makes Sercotel Madrid Aeropuerto a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sercotel Madrid Aeropuerto.

Does Sercotel Madrid Aeropuerto serve breakfast?

Yeah, guests love the buffet brekkie here! Served daily between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sercotel Madrid Aeropuerto?

Yep, there's a free airport shuttle that runs from 5:00 AM - 1:00 AM at scheduled times.

Is there a bar or restaurant at Sercotel Madrid Aeropuerto?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sercotel Madrid Aeropuerto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sercotel Madrid Aeropuerto?

Cats and dogs are welcome at Sercotel Madrid Aeropuerto, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1025 reviews
Rating 8 - Good. 259 out of 1025 reviews
Rating 6 - Okay. 96 out of 1025 reviews
Rating 4 - Poor. 30 out of 1025 reviews
Rating 2 - Terrible. 23 out of 1025 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for two nights (on separate trips) for overnight layovers. It is minutes from the airport. The hotel's airport shuttle is a significant plus, but it operates on a limited schedule; be sure to reserve it upon arrival. The room was clean and the bed was comfortable. The front desk staff were very helpful. The morning buffet offered a nice selection, including hot options. The evening restaurant menu was limited. The restaurant staff were efficient and pleasant. I would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel near Madrid airport. The room was clean and comfortable, and the location is ideal for early flights or quick airport access. The free shuttle service was punctual and the ride to the airport was smooth and hassle-free. A great option for travelers needing a stay close to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to airport. Clean nice rooms and great breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
Great location close to the airport. Delicious breakfast buffet with hot and cold dishes. Comfortable quiet rooms. The AC works well. Convenient shuttle to/from the airport. Located close to metro stop for easy access to the center of Madrid.
Stayed 4 nights in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities
Staff is wonderful and the location can’t be beat. The rooms are in need of a refresh.
Stayed 1 night in Jun 2025

10/10 Excellent

Leopoldo

Business traveller
Liked: Amenities
Clean. Good brealfast
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness
Hallway carpets very di
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Rose Mary, Gainesville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Also, the complimentary shuttle to/from the airport is a great perk! It was easy to find the shuttle from the airport!!
Stayed 1 night in Jun 2025

10/10 Excellent

rijad

Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Liked: Amenities, property conditions & facilities
Great stay after a long journey from California USA
Stayed 1 night in Jun 2025

10/10 Excellent

Gretchen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Alejandro

Business traveller
Liked: Cleanliness
This Hotel doesn't compare to a real 4* at all. I would give it a 3*.
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jun 2025

6/10 Okay

Zhuping

Travelled with family
Liked: Cleanliness, staff & service
Ok hotel. Airport shuttle is nice. Bunk beds are not safe. Recently renovated but renovations are not high quality. I am surprised by how many items falling apart.
Stayed 1 night in May 2025

4/10 Poor

JP

Stayed 1 night in May 2025

10/10 Excellent

Jorge A, Keizer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2025

8/10 Good

Selena

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful lovely stay and hope to return in the future
Stayed 5 nights in Jun 2025

6/10 Okay

Conor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room showed good bit of wear and tear. Scuff marks and shabby pain in few places. Two complimentary toothbrushes in paper packets provided - but one was open and empty - which suggests the toilet amenities were not changed from the previous guest. Also some loose dirt and hair on bed sheets. The smart tv isn’t smart. The pool is a nice facility to have, the staff were friendly and the shuttle to the airport was great.
Stayed 1 night in Jun 2025

10/10 Excellent

JOHANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nós recibieron con amabilidad y cariñosamente. Exelente lugar al igual que se restaurante
Stayed 1 night in May 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025