See all properties
Save

Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel near Santiago Bernabéu Stadium

Choose dates to view prices

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Terrace/patio
Property entrance
Designer toiletries, hair dryer, dressing gowns, slippers
Breakfast, lunch, dinner served; international cuisine
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle Diego de León, 43, Madrid, 28006
  • Popular LocationSantiago Bernabéu Stadium3 min drive
  • Popular LocationGran Via4 min drive
  • Popular LocationPrado Museum5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Bathroom

Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Designer toiletries
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Double Room (Interior)

Minibar, in-room safe, desk, blackout curtains

Classic Double Room (Interior)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room with Parking

Minibar, in-room safe, desk, blackout curtains

Classic Double Room with Parking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Triple Room

Minibar, in-room safe, desk, blackout curtains

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Similar properties

Front of property
Barceló Emperatriz
Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1003)
The price is AU$849
for 1 night
includes taxes & fees
29 May - 30 May
Barceló Emperatriz

About the area

Madrid

A luxury stay in Madrid awaits you at Relais & Châteaux Heritage Madrid. You'll be 2.6 km (1.6 mi) from Santiago Bernabéu Stadium and 2.9 km (1.8 mi) from Gran Via. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .With a stay at this 5-property class Salamanca hotel, you'll be 3.2 km (2 mi) from Prado Museum and 3.5 km (2.1 mi) from Puerta del Sol.

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • Prado Museum - 5 min drive
  • Puerta del Sol - 7 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive

Restaurants

  • Cazorla - 3 min walk
  • Bendita Locura - 1 min walk
  • Mano de Santa - 3 min walk
  • Toro Burger Lounge - 2 min walk
  • Ramen Kagura - 3 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury hotel near Santiago Bernabéu Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Relais & Châteaux Heritage Madrid.

This 5-star Madrid hotel is smoke free.

  • 46 guestrooms or units
  • Conference rooms
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Relais & Châteaux Heritage Madrid offers 46 accommodations with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Weight limit: 15 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Airport shuttle fee: EUR 170 per vehicle (return, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Relais & Châteaux Heritage Madrid?

Relais & Châteaux Heritage Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on 26 May 2024 start from AU$615.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Relais & Châteaux Heritage Madrid serve breakfast?

Sure does, buffet brekkie is available daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Relais & Châteaux Heritage Madrid?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Relais & Châteaux Heritage Madrid?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Relais & Châteaux Heritage Madrid?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Relais & Châteaux Heritage Madrid?

No, only service animals are allowed.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 315 out of 365 reviews" "
Rating 8 - Good. 41 out of 365 reviews" "
Rating 6 - Okay. 7 out of 365 reviews" "
Rating 4 - Poor. 1 out of 365 reviews" "
Rating 2 - Terrible. 1 out of 365 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, amenities, property conditions & facilities
The most lovely staff and beautiful hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Wenzao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a great location in the Salamanca district. I like this location much better than other hotel I stayed on Gran Via. This location is upscale and quiet. The staff were super friendly and courteous. The room was clean and spacious.

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous
Stayed 3 nights in Jan 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Salamanca. Spacious room with all amenities, attentive and professional staff. Breakfast was only so-so considering the price, but that wouldn’t stop us from staying here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional updated decor excellent professional service
Stayed 9 nights in Dec 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
De las mejores estadias!!!
Stayed 5 nights in Jan 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Dec 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 2 nights in Dec 2023

10/10 Excellent

luiz felipe, lima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Dec 2023

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is luxurious! Bedding was super comfortable and had high quality pillows and sheets. Room was big and beautiful decorated. Service was superb! Will definitely return to this hotel. Neighborhood was high class in Madrid. Near Serrano Avenue.
Stayed 2 nights in Dec 2023