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Hotel Mayerling

1.0 star property
Hotel with a 24-hour front desk, a short walk to Plaza Mayor

Photo gallery for Hotel Mayerling

Gift shop
Front of property
Reception
Daily continental breakfast (EUR 8 per person)
Triple Room

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Conde de Romanones, 6, Madrid, Madrid, 28012
  • Plaza Mayor
    ‪5 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room Single Use

1 bedroom, down duvets, blackout curtains, iron/ironing board

Double Room Single Use

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room

1 bedroom, down duvets, blackout curtains, iron/ironing board

Superior Double or Twin Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

1 bedroom, down duvets, blackout curtains, iron/ironing board

Standard Double or Twin Room

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Economy Double Room, Ground Floor

1 bedroom, down duvets, blackout curtains, iron/ironing board

Economy Double Room, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Madrid

Hotel Mayerling places you in the centre of Madrid, within a short 5-minute stroll of popular places like Plaza Mayor and Plaza de Santa Ana. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include coffee/tea in a common area and a microwave in a common area. Each morning continental breakfast is served between 7:30 AM and 11:00 AM. .Attractions within a 10-minute walk of this Madrid Centro hotel include Puerta del Sol and Plaza de España - Princesa.

What's nearby

  • Plaza Mayor - 5 min walk - 0.4 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Casa de Granada - ‬3 min walk
  • ‪Yatai Market - ‬3 min walk
  • ‪100 Montaditos - ‬3 min walk
  • ‪Maestro Churrero - ‬2 min walk

About this property

Hotel Mayerling

Hotel with a 24-hour front desk, a short walk to Plaza Mayor
Hotel Mayerling offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. Hotel Mayerling also features concierge services, a front desk safe, and a lift.

This Madrid hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Hotel Mayerling offers 22 accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Spanish

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Property entrance

B&B Hotel Madrid Centro Plaza Mayor

  • Pet-friendly
  • Free WiFi
  • Laundry
  • Housekeeping
4.5 out of 5, Wonderful, 222 reviews
The price is AU$120
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 8 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chic&Basic Mayerling
Hotel Mayerling Madrid
Hotel Mayerling
Mayerling Madrid
Chic&Basic Mayerling Hotel Madrid
Chic And Basic Mayerling
Hotel Mayerling Hotel
Hotel Mayerling Madrid
Hotel Mayerling Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Mayerling?

Hotel Mayerling offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Mayerling serve breakfast?

Yep, continental breakfast is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Mayerling?

No, Hotel Mayerling does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mayerling?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Mayerling?

No, pets are not allowed.

Hotel Mayerling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1006 reviews
Rating 8 - Good. 394 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and really nice. There's a secure area where they can hold your bags until you are able to check in. The room was very clean. The area outside the hotel was very noisy. The street outside the hotel was shut down due to construction work and cars could not drop you off directly in front of the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

The hotel was very well priced for its location, right in the heart of the city, and not fancy, but functional. I loved the breakfast option every morning, and the staff was very helpful. I highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel within the main area of Sol. There was a lovely breakfast each morning which was always being replenished. My room was small but was clean and very quiet. I would definitely stay here again
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and very helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Jamie

Travelled with group
Disliked: Room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Cordelia

Liked: Cleanliness, property conditions & facilities, room comfort

Great value

Stayed 2 nights in Apr 2025

6/10 Okay

Julianna

Stayed 1 night in Apr 2025

8/10 Good

Jenny

Travelled with group
Liked: Amenities
Clean and next to the metro station and shopping area.
Stayed 2 nights in Mar 2025

8/10 Good

Maidember

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good part of the hotel surrounding is being repaired and it was a nightmare to get to the building the first day while carrying our luggages.
Stayed 3 nights in Mar 2025

6/10 Okay

Ray

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The whole street was under reconstruction and re-paving. it was very dangerous and inconvenient for pedestrians.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. Very comfortable room, wonderful breakfast and very helpful and friendly reception staff. Its location is excellent too.
Stayed 2 nights in Mar 2025

8/10 Good

Yissel

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 6 nights in Feb 2025

2/10 Terrible

ron

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is outdated and in very poor condition. The rooom design and condition was bad. Bed was uncomfortable and the sheets got me itchy. Coulf hardly sleep. The bathroom not much better - the blowdrier showing exposed electric wiring, partially and amateurly covered. Showerhead was falling out of the ceiling as it was old or poorly built. On the bright side - crew was extremely nice and helpful. there is 24/complementary coffee and tea station in tbe loby. Location is very central. Hotel was clean. To sum it up, old and somber hotel in bad condition. Location and great staff are not good enough to overcome it. I advise to avoid !
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very basic, but clean and in a great location!

My room in Hotel Mayerling was very basic and in need of a coat of paint. That said it was clean, warm and reasonably comfortable, if not overly large. It was cold and wet in Madrid during my stay, so it was good that the room wasn’t cold or draughty. The reception staff are very pleasant and check in was straightforward. There is free tea/coffee/water available in the kitchen area beside reception where a simple breakfast is also available for €8. The location of the hotel is its best selling point. It’s 150m from the Metro at Tirso de Molina, and only 5-10 mins walk from Plaza Mayor, Puerto del Sol and all the main attractions around the city centre. It’s also easy to get to the Bernabeu and Metropolitano stadiums for football. The hotel is probably best suited for a couple of nights to solo travellers or those on a tight budget.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lizandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make us feel welcomed. I definitely recommend this hotel, especially because of the wonderful staff.
Stayed 3 nights in Jan 2025

6/10 Okay

Keffer

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Wenbin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Dec 2024

8/10 Good

Andrue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and very helpful. Conveniently placed close to a lot of local attractions and good food! Very walkable to! Only downside was that the bed was HARD as a rock. Otherwise, great place and relatively cheap.
Stayed 6 nights in Nov 2024

8/10 Good

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was along the front of the hotel. Prepare not to sleep at all as it is so noisy. Very busy street all night. Otherwise great hotel
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar, Marianna

Stayed 4 nights in Sep 2024

10/10 Excellent

Gemalyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend hotel 5⭐️ for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was wonderful! Room clean and area convenient. Room did not lend a welcoming feeling as there are no pictures, furniture, or decorations. Shower was odd with black paint and strobe changing color lights, and a shade on outside of shower to pull down if you want privacy in the shower. Everything worked well and again was clean.
Stayed 3 nights in Oct 2024

6/10 Okay

Chongxun

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the hotel for five nights. It is in a great location, close to Plaza Major and walkable to many sightseeing attractions, and with many dining options within 5 minutes walk. There is also a 24-7 supermarket around the corner, which we loved. The breakfast has good selections, and the staff is friendly. We feel safe completely. Our only complain is the shower inside the room. The room must have been retro-fitted, having added a shower and sink inside the bedroom. It would have been ok having a shower in the room, had the shower been constructed appropriately. But it was not. There is water leak from underneath because the drain does not work quickly enough. So every time after the shower is used, regardless how careful and quickly we used the shower, we can see the water sipping out between the tiles of the floor. The wet floor tiles are close to where the bed sits, which is annoying.
Stayed 5 nights in Oct 2024

6/10 Okay

Jeanette

Travelled with family
The room would only be good for 1 night stay if there are 3people in the room. I needed a bowl for my fruits and the guy in the reception said I cannot take the bowl to the room as it is only for those who are availing of the breakfast.
Stayed 2 nights in Oct 2024