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Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel with a full-service spa, near U.S. Embassy

Where to?

Dates

February 2026

March 2026

Premium bedding, down duvets, minibar, in-room safe

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning
Gym

includes taxes & fees

22 Feb - 23 Feb

Explore the area

Hermosilla 2, Madrid, Madrid, 28001

Place, Paseo de la Castellana
‪1 min walk‬
Place, Gran Via
‪16 min walk‬
Place, Puerta del Sol
‪4 min drive‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪18 min drive‬

Room options

Premier Room

Sleeps 2

Supreme Room Redlevel

Sleeps 2

Red Level Junior Suite

Sleeps 4

Deluxe Room

Excellent

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

25 sq m
Sleeps 2
1 Queen Bed

Colon Penthouse Suite Redlevel

Sleeps 4

Junior Suite Red Level

Wonderful

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

45 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Red Level

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout curtains

30 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Castellana Presidential Suite Red Level

Very good

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout curtains

200 sq m
Sleeps 4
1 King Bed

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

45 sq m
1 bedroom
Sleeps 4
1 King Bed

One Bedroom Suite Red Level (2+1)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

45 sq m
Sleeps 3
1 King Bed

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

45 sq m
Sleeps 4
1 King Bed

Two Bedrooms Suite Red Level

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

90 sq m
1 bedroom
Sleeps 5
1 King Bed

Family Grand Supreme

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout curtains

50 sq m
Sleeps 4
1 King Bed

Family Supreme Room

Wonderful

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Premium bedding

46 sq m
1 bedroom
Sleeps 4
1 King Bed

Colon Penthouse Suite Red Level

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

80 sq m
1 bedroom
Sleeps 4
1 King Bed

Colon Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

80 sq m
1 bedroom
Sleeps 4
1 King Bed

Colon Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

79 sq m
1 bedroom
Sleeps 4
1 King Bed

Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

90 sq m
Sleeps 3
1 Queen Bed OR 1 King Bed

Castellana Presidential Suite Red Level (2+2)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

200 sq m
1 bedroom
Sleeps 4
1 King Bed

Castellana Presidential Suite Red Level (3+1)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

200 sq m
1 bedroom
Sleeps 4
1 King Bed

Deluxe Room

Sleeps 2

Premier Room (3AD)

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout curtains

Sleeps 3
1 Queen Bed

Premier Room (2+1)

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout curtains

Sleeps 3
1 Queen Bed

Supreme Room Red Level (2+1)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout curtains

Sleeps 3
1 King Bed

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 5
1 King Bed

Castellana Presidential Suite Red Level (2+1)

Highlights

Soundproofed

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Sleeps 3
1 King Bed

Colon Penthouse Suite Red Level (2+1)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout curtains

Sleeps 3
1 King Bed

Red Level Two Bedroom Suite

Sleeps 6

Premier Room

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

30 sq m
Sleeps 2
1 Queen Bed

Family Supreme Room

Sleeps 2

Master Suite Terrace Red Level

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

City view
89 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Master Suite Terrace Red Level (2+1)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

City view
89 sq m
Sleeps 3
1 King Bed

Supreme Room Red Level

Exceptional

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

33 sq m
Sleeps 3
1 King Bed

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

60 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds

Grand Supreme Room with Jacuzzi Red Level

Very good

Highlights

Furnished balcony

Soundproofed

Private indoor hot tub

Air conditioning

Club Lounge

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

53 sq m
Sleeps 2
1 King Bed

Master Suite Red Level

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

100 sq m
1 bedroom
Sleeps 4
1 King Bed

Supreme

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout curtains

33 sq m
Sleeps 2
1 King Bed

Grand Premium Room With Hot Tub Red Level

Sleeps 2

Deluxe Junior Suite Red Level

Sleeps 5

One-Bedroom Suite Red Level

Sleeps 4

Grand Family Room

Sleeps 5

Red Level Grand Premium Room With Jacuzzi

Sleeps 2

Presidential Penthouse Suite Red Level

Sleeps 2

One-Bedroom Master Suite Red Level

Sleeps 2

Classic Queen Room

Sleeps 2

One-Bedroom Master Suite Red Level

Sleeps 2

Supreme Room

Sleeps 3

About the area

Madrid

At Hotel Fenix Gran Meliá - The Leading Hotels of the World you'll be within just a 15-minute stroll of U.S. Embassy and Gran Via. Highlights at this hotel include a full-service spa, a restaurant and a gym. .A day of pampering can include massages and facials. Balmoral Bar serves Mediterranean cuisine. At the hotel's own lounge bar, you can stop for a drink. 6458 square feet (600 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 30-minute walk of this Salamanca hotel include Prado Museum and Puerta del Sol.

What's nearby

Paseo de la Castellana - 1 min walk - 0.0 km
Plaza de Colon - 2 min walk - 0.2 km
Plaza de Cibeles - 11 min walk - 1.0 km
Gran Via - 16 min walk - 1.4 km
Puerta del Sol - 3 min drive - 1.8 km

Getting around

Colon Station - 4 min walk
Madrid Recoletos Station - 5 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

‪Zuma Madrid - ‬1 min walk
‪Ten Con Ten - ‬3 min walk
‪Habanera - ‬3 min walk
‪Chambao Madrid - ‬1 min walk
‪Friends In Common - ‬4 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel with a full-service spa, near U.S. Embassy

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Fenix Gran Meliá - The Leading Hotels of the World . An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This Madrid hotel is smoke free.

1 building

186 guestrooms or units

7 levels

6458 sq ft of conference space

600 sq. m of conference space

Built in 1953

Deli

Childcare (surcharge)

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Newspapers in lobby (free)

Bellhop

Lift

No smoking on site

Bar or lounge

Dining venue

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers 186 accommodations with DVD players and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 37-inch plasma televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Pool
Spa pool
Spa
Pet-friendly

includes taxes & fees

21 Feb - 22 Feb

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Area shuttle (surcharge)
Parking on site (EUR 45 per day)
Limited on-site self parking

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

"Aduana" Restaurant
Balmoral Bar

Things to do

Full-service spa
Health club
Stereo

Family friendly

Babysitting (surcharge)
DVD player
In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
6 meeting rooms
6,458 square feet of conference space

Outdoors

Outdoor furniture
Terrace

Full-service spa

3 treatment rooms
Couples treatment rooms
Facials
In-room massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair accessible (may have limitations)

1 building
7 floors
Banquet hall
Built in 1953
Communal living room
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathtub or shower
Bidet
Deep soaking bathtub or hydromassage showerhead
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided

Entertainment

37-inch plasma TV with cable/satellite channels
DVD player

Food and drink

24-hour room service
Champagne service
Minibar

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets: EUR 80 per pet, per stay
Only dogs are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 40 per person
Airport shuttle fee: EUR 105 per vehicle (one way)
Self-parking fee: EUR 45.00 per day
Pet fee: EUR 80 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Fenix Hotel

Gran Melia Fenix Hotel Madrid

Gran Melia Fenix Madrid

Gran Melia Hotel Madrid

Gran Melia Madrid

Frequently asked questions

What is the cancellation policy at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on 22 Feb 2026 start from AU$554.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yep, Hotel Fenix Gran Meliá - The Leading Hotels of the World has a self car park for EUR 45.00 per day. A self car park is also available, for a fee.

Is there a spa on site at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yep, there is an onsite spa at Hotel Fenix Gran Meliá - The Leading Hotels of the World . You'll enjoy heaps of services like facials and body treatments.

What makes Hotel Fenix Gran Meliá - The Leading Hotels of the World a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Fenix Gran Meliá - The Leading Hotels of the World .

Is Hotel Fenix Gran Meliá - The Leading Hotels of the World family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Fenix Gran Meliá - The Leading Hotels of the World is a hit with families.

Are there hot tubs in the rooms at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World serve breakfast?

Sure does, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Patricio

9 Nov 2025

Stayed 3 nights in Oct 2025

10/10 Excellent

joseph

28 Oct 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo, Managua

Travelled with family

27 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 3 nights in Oct 2025

10/10 Excellent

Valeria

Travelled with partner

26 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I stayed at Hotel Fénix this October and honestly it was amazing. From the moment we arrived they treated us wonderfully and we felt super comfortable. I have to especially mention Santiago, Antonio and Jean Paul because they were incredible. Always attentive, super friendly and willing to help us with anything. They truly made a difference in our stay. The hotel is great, the rooms very comfortable and clean. The location is perfect for getting around Madrid and exploring the city. Breakfast was also very good. In summary, if you’re looking for a good hotel in Madrid with excellent service, Hotel Fénix is a great option. We were delighted and will definitely return. Totally recommended.

Stayed 2 nights in Oct 2025

10/10 Excellent

Simon Farid

22 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Close to the Prado and other museums. Close to metro. Upscale area, quiet

Stayed 6 nights in Aug 2025

10/10 Excellent

Rita

Travelled with family

19 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2025

10/10 Excellent

John

17 Oct 2025

Stayed 1 night in Sep 2025

6/10 Okay

Juan, Tucson

12 Oct 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Agustin

11 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2025

10/10 Excellent

Teofilo

9 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2025

10/10 Excellent

Priti

Travelled with family

7 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was a treat for us. We stayed in their red deluxe & it was an amazing experience. Room was gorgeous, bit small for what we paid, was expecting something bigger. The staff in general are soo friendly & helpful

Stayed 2 nights in Oct 2025

8/10 Good

Shayne

Travelled with family

7 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms a little cramped

Stayed 4 nights in Oct 2025

10/10 Excellent

Shahzad

2 Oct 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Bernardo Gonzalo, Miami

29 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

10/10 Excellent

oscar e

Travelled with partner

28 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel and the surrounding areas are great for walking and shopping

Stayed 2 nights in Sep 2025

10/10 Excellent

Constantino, Santo Domingo

24 Sept 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Juan Pablo

24 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel.

Stayed 5 nights in Sep 2025

10/10 Excellent

Mary

24 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

ed

Travelled with family

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exelent hotel

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

17 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Mary

14 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property, wonderful staff.

Stayed 2 nights in Aug 2025

6/10 Okay

Elias

12 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Travelled with family

10 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 4 nights in Aug 2025

10/10 Excellent

Campos

Travelled with family

9 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent! Will be back

Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with group

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful antique style room & hotel in the heart of Madrid. Excellent food!

Stayed 1 night in Aug 2025

Hotel Fenix Gran Meliá - The Leading Hotels of the World

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Red Level Junior Suite

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Deluxe Room

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Colon Penthouse Suite Redlevel

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Junior Suite Red Level

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Deluxe Junior Suite Red Level

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Castellana Presidential Suite Red Level

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View all photos for One Bedroom Suite Red Level (2+2)

One Bedroom Suite Red Level (2+2)

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View all photos for One Bedroom Suite Red Level (2+1)

One Bedroom Suite Red Level (2+1)

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View all photos for One Bedroom Suite Red Level (3+1)

One Bedroom Suite Red Level (3+1)

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View all photos for Two Bedrooms Suite Red Level

Two Bedrooms Suite Red Level

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View all photos for Family Grand Supreme

Family Grand Supreme

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View all photos for Family Supreme Room

Family Supreme Room

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View all photos for Colon Penthouse Suite Red Level

Colon Penthouse Suite Red Level

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View all photos for Colon Penthouse Suite Red Level (2+2)

Colon Penthouse Suite Red Level (2+2)

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View all photos for Colon Penthouse Suite Red Level (3+1)

Colon Penthouse Suite Red Level (3+1)

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View all photos for Master Suite Red Level (2+1)

Master Suite Red Level (2+1)

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View all photos for Castellana Presidential Suite Red Level (2+2)

Castellana Presidential Suite Red Level (2+2)

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View all photos for Castellana Presidential Suite Red Level (3+1)

Castellana Presidential Suite Red Level (3+1)

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View all photos for Deluxe Room

Deluxe Room

View all photos for Premier Room (3AD)

Premier Room (3AD)

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View all photos for Premier Room (2+1)

Premier Room (2+1)

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View all photos for Supreme Room Red Level (2+1)

Supreme Room Red Level (2+1)

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View all photos for Two Bedroom Suite Red Level (4+1)

Two Bedroom Suite Red Level (4+1)

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View all photos for Castellana Presidential Suite Red Level (2+1)

Castellana Presidential Suite Red Level (2+1)

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View all photos for Colon Penthouse Suite Red Level (2+1)