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Hostal El Carmen

Property class: 2

Photo gallery for Hostal El Carmen

A modern hotel room with two beds, a large window with dark curtains, and a wall-mounted light fixture.
A modern sofa in a lobby with a brick wall and a neon sign that reads "CARMEN".
A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of the city.
A long, narrow hallway with white walls and doors on both sides, leading to a door at the end.
A hotel with a classical facade, multiple floors, and a prominent dome.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
Calle Gran Vía 44, Piso 4 Derecha, Madrid, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room, 2 Single Beds

A hotel room with a bed, a desk, a chair, a mirror, and a television.

Double Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a television, and a bathroom visible through an open door.

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 2 Single Beds, City View

A hotel room with two beds, a wall-mounted light fixture, and a window with curtains.

Double Room, 2 Single Beds, City View

  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a television, and a bathroom visible through an open door.

Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds

A hotel room with three beds arranged in a row, a wardrobe, and a door leading to another room.

Triple Room, 3 Single Beds

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, City View

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a window with curtains.

Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About the area

Madrid

Hostal El Carmen places you in the centre of Madrid, steps from Gran Via and within a short 5-minute stroll of Puerta del Sol. Highlights at this hostal include a restaurant and in-room free WiFi. .The restaurant, Sky 44, serves international cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and luggage storage. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:30 AM and 11:30 AM. .Attractions within a 10-minute walk of this Madrid Centro hostal include Plaza Mayor and Plaza de España.

What's nearby

  • Plaza de Callao - 1 min walk - 0.0 km
  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Le Tavernier Gran Vía - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hostal El Carmen

There's a restaurant on site. WiFi is free in public spaces. Hostal El Carmen also features a front desk safe and a lift.

Smoking is allowed in designated areas at this Madrid hostal.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Dining venue
Hostal El Carmen offers 12 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A restaurant

Restaurants on site

  • Sky 44

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [7th floor]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 7.5 for adults and from EUR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal El Carmen Hostel Madrid
Hostal El Carmen Madrid
Hostal El Carmen Hostel
Hostal El Carmen Hostal
Hostal El Carmen Madrid
Hostal El Carmen Hostal Madrid

Frequently asked questions

What is the cancellation policy at Hostal El Carmen?

Hostal El Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hostal El Carmen serve breakfast?

Yeah, cooked-to-order brekkie is on offer weekdays between 8:00 AM and 11:00 AM and weekends from 8:30 AM to 11:30 AM.

Is there a free airport shuttle available at Hostal El Carmen?

No, Hostal El Carmen does not offer an airport shuttle service.

Is there a bar or restaurant at Hostal El Carmen?

Yep, you can grab a meal at Hostal El Carmen's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hostal El Carmen?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hostal El Carmen?

No, pets are not allowed.

Hostal El Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 80 reviews
Rating 8 - Good. 37 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 5 out of 80 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
While the room was very small, the bathroom was modern and roomy. Breakfast was good. The lift was very slow - but there was a lift! Location excellent.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, but the entrance and check in process genuinely seems so sketchy. The walls are ridiculously thin but for the price and area the room is great and clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
pros: clean and spotless room, friendly staff, good area. cons: as people mentioned you can hear voices from the neighbor, small room, simple breakfast, they don't answer the phone.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT location, small space, 100% as expected

Pretty good, great location, small space, but as expected
Stayed 5 nights in May 2025
Verified review

6/10 Okay

Liked: Amenities
Good location
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was walkable
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Came into our room and our AC did not work. I go up to the front desk and ask for someone to check it out and he said there will be someone later that will come through. No one came at all and it was 95 degrees outside with no AC. Then i went up the next day and asked once again and he comes down to our room and says he turned it on and it was never turned on at all. Most useless workers Ive ever seen in my life especially after asking twice. I would not book here in the middle of the summer because your AC might not work!
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación recién remodelada, tiene problemas de insonorización, sabemos que el elevador es un problema por lo que en hora pico mejor usar escaleras, desayuno recomendable, ahora no pude tener vista hacia la Plaza Callao porque esta en remodelación de fachada. Lo mejor del lugar su ubicación!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Desayuno excelente para comenzar diariamente. Lo único es que para subir al piso 4 que es donde están las habitaciones o para subir al 7 que es donde está la recepción o para subir al 10º piso que es donde está el restaurante, solo hay un elevador y solo caben 4 personas. Si no tienes problema por esperar hasta que desocupen y tengas la suerte de subir es una buena opción. Céntrico, limpio, habitación cómoda para dormir.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No início assusta um pouco, pois o prédio é antigo, está em reforma e não tem uma boa aparência quando entra, mas a parte dos quartos é moderna e limpa, o quarto é pequeno mas bem completo, confortável, as janelas vedam bastante o som, mas nã 100% pois a via é muito movimentada. Ótima localização, fizemos tudo a pé. O café da manhã é bem gostoso e tem várias opções, tem uma vista linda. Recomendo.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, en plena gran Via
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quarto muito bom! Localização EXCELENTE!!
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
La habitación estaba sucia, había botellas de agua vacías detrás de la puerta y olía raro. El personal de recepción estupendo.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Excelente ubicación
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
ótima localização, apartamento impecável
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ROBO

Un “hostal que te cobra (8) OCHO EUROS por guardar la maleta de equipaje por 1 hora. El check-out es a las 11 y quisimos bajar a tomar una café, comprendiendo la hora de salida lo hicimos correcto y salimos; cuando quisimos dejar la maleta se nos cobro (8) OCHO EUROS. Y como último detalle NO dan factura de esto y solo debe ser en efectivo. El robo se cuenta solo.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único malo es el elevador, es pequeño, lento y viejo. Subimos a pie 7 pisos para check in, mismo que bajamos. Optamos por que subiera uno de nosotros con todas las maletas, el resto por la escalera. Muchos con el mismo problema. Luego una noche se metieron dos vagabundos a dormir en la escalera, no se querían mover. Avisamos para que los sacaran.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es perfecto y céntrico!!! No es muy lujoso pero para el precio está ideal. La habitación y el Baño estaban limpios!
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo el Wifi si muy malo no hay señal en las habitaciones por lo demás todos bien
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, queda cerca todo.
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Hotel in posizione centrale e comodissima per visitare la città. Camere molto piccole ma funzionali, bagno altrettanto piccolo ma pratico. Le camere sono rumorosissime, senza nessun tipo di insonorizzazione. Durante il ns. soggiorno stavano imbiancando alcune stanze e le parti comuni. I lavori venivano eseguiti fino a tarda notte e a causa della mancata insonorizzazione è stato difficile riposare.
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico que no me gustó es que no ponían papel higiénico, tuvimos que comprar en tienda
Stayed 4 nights in May 2022
Verified review

6/10 Okay

Liked: Cleanliness
Las habitaciones. Muy limpia.. excelente.. Malos los ascensores mal olor en la recepción muy complicado.
Stayed 4 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy comodo y limpio
Stayed 2 nights in Aug 2021