Eurostars Gran Madrid

4.0 star property
Hotel in Alcobendas with fitness centre and 24-hour front desk

Room options

View all photos for Standard Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Standard Room (with extra bed)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room

Minibar, in-room safe, desk, laptop workspace

Superior Single Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (with Extra Bed)

Minibar, in-room safe, desk, laptop workspace

Standard Room (with Extra Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Alcobendas

At Eurostars Gran Madrid, you'll be 12.1 km (7.5 mi) from Bernabéu Stadium and 10.2 km (6.3 mi) from IFEMA. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, El Foro, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Buffet breakfast is available at weekends between 8:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 4-property class Arroyo de la Vega hotel include Riyadh Air Metropolitano and Plaza de Castilla.

What's nearby

  • Centro Comercial La Vega - 3 min walk - 0.3 km
  • Heron Diversia - 6 min walk - 0.6 km
  • CosmoCaixa Science Museum - 10 min walk - 0.9 km
  • Escuela Universitaria Real Madrid Universidad Europea - 19 min walk - 1.6 km
  • Plaza Norte 2 Commercial Centre - 2 min drive - 3.2 km

Getting around

  • Alcobendas-S.S. de los Reyes Station - 3 min drive
  • La Moraleja Station - 4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪Imanol Asador Sidrería - ‬8 min walk
  • ‪Yellow Cab - ‬4 min walk
  • ‪Heladeria SoloNaturale - ‬4 min walk
  • ‪Crepes & Waffles - ‬8 min walk

About this property

Eurostars Gran Madrid

Hotel in Alcobendas with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, tour/ticket assistance, and a garden are also featured at the business-friendly Eurostars Gran Madrid. Parking is available for a fee.

This 4-star Alcobendas hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2003
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eurostars Gran Madrid offers 100 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 12 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • El Foro

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Covered self-parking fee: EUR 12.00 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Eurostars Gran
Eurostars Gran Madrid
Eurostars Gran Madrid Alcobendas
Eurostars Gran Madrid Hotel
Eurostars Gran Madrid Hotel Alcobendas
Eurostars Madrid
Gran Madrid
Gran Madrid Eurostars
Gran Madrid Alcobendas
Gran Madrid Hotel Alcobendas
Eurostars Gran Madrid Hotel
Eurostars Gran Madrid Alcobendas
Eurostars Gran Madrid Hotel Alcobendas

Frequently asked questions

What is the cancellation policy at Eurostars Gran Madrid?

Eurostars Gran Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Gran Madrid?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Eurostars Gran Madrid on 21 Dec 2025 start from AU$121.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Gran Madrid?

Yep, Eurostars Gran Madrid has a covered self car park for EUR 12.00 per day. A self car park is also available, for a fee.

Is Eurostars Gran Madrid family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Eurostars Gran Madrid is a hit with families.

Does Eurostars Gran Madrid serve breakfast?

Yep, buffet breakfast is served at weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Eurostars Gran Madrid?

No, Eurostars Gran Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Eurostars Gran Madrid?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The bar/lounge is closed on Monday, Tuesday, Wednesday, Thursday and Sunday.

What time are check-in & check-out at Eurostars Gran Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Gran Madrid?

No, pets are not allowed.

Reviews

Eurostars Gran Madrid Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 314 out of 647 reviews
Rating 8 - Good. 252 out of 647 reviews
Rating 6 - Okay. 51 out of 647 reviews
Rating 4 - Poor. 23 out of 647 reviews
Rating 2 - Terrible. 7 out of 647 reviews

Reviews

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Kannegiesser, Sant Vicent Dels Horts

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 4 nights in Aug 2025

10/10 Excellent

Fernanda

Stayed 1 night in Aug 2025

10/10 Excellent

Victor Avalos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service from all the staff!
Stayed 1 night in Aug 2025

8/10 Good

JEONG REA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Marbelle, HOUSTON

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is nice and conveniently located. However the room I was giving was next to the elevator and the stairs, and I didn’t get any rest! Finally on the last nite I requested to be changed to a different room and they kindly moved me. Also the breakfast is very basic, not many choices.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
The personal was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

J D

Stayed 4 nights in Mar 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities
No hot water in show 3 days during the stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Albert

Stayed 1 night in Mar 2025

6/10 Okay

tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but facility’s are a joke

First of all I want to say the service was fantastic. The staff were very very good. But, this hotel is in a business district, I had to work half day from the hotel room, there are no kettles in the hotel rooms to boil water, no coffee or tea making facilities. That is insane! I’ve never seen anything like it. Also, the restaurant isn’t open on Friday nights! I tried to get room service and it’s only for two hours every night but not Friday Saturday Sundays. I won’t stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Mohammad Taimoor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, good room. Restaurant/Bar is a little under-whelming
Stayed 4 nights in Jan 2025

10/10 Excellent

Miguel Arturo

Stayed 1 night in Dec 2024

6/10 Okay

Annalisa

Stayed 2 nights in Dec 2024

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities

Great facilities, not-so-good mattress and pillows

Modern facilities, spacious and clean room, good temperature, bathroom was luxurious and clean. Breakfast buffet was okay, better than average. Our only complain was that the beds and pillows were not comfortable. They were very thin (considering it's supposed to be a 4 star hotel). This by itself will make it difficult to come back.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio e instalaciones en buen estado de mantenimiento. Muy conveniente la distancia al aeropuerto y demás lugares
Stayed 1 night in Dec 2024

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Raul, Weston

Liked: Staff & service
Room 017 was a very noisy one, open to the restaurant in the basement and the lobby. Room also smelled funny and I had to sleep with the window open
Stayed 2 nights in Nov 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it is around the corner from my office
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Stayed 4 nights in Sep 2024

10/10 Excellent

Enrique Alberto Arias

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main floor room was a little noisy in the morning across from the breakfast buffet. All in all great value stay. Would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

reema

Stayed 2 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful. Very clean hotel. I always stay here when in Madrid on business. close to shops and cafes.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024