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BYPILLOW Crosstown

3.0 star property

Photo gallery for BYPILLOW Crosstown

Economy Double Room
Front of property
Superior Double Room, Terrace | Terrace/patio
Reception
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$149
includes taxes & fees
2 July - 3 July

Explore the area

View map
Calle de Jesús y María 12, Madrid, 28012
  • Place, Plaza Mayor
    ‪7 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, pillows, a bedside table with a lamp, and a wall with vertical panels.

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Twin Room

A modern bedroom with a bed, a wardrobe, and a nightstand.

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Terrace

Family Room, Terrace

Family Room, Terrace

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(8 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Madrid

BYPILLOW Crosstown puts you in the heart of Madrid, within just a 10-minute stroll of popular attractions like Plaza Mayor and Puerta del Sol. Highlights at this hostal include free in-room WiFi. .This smoke-free hostal offers free WiFi in public areas, a 24-hour front desk and a lift. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hostal include Plaza de España - Princesa and San Miguel Market.

What's nearby

  • Plaza Mayor - 7 min walk - 0.6 km
  • Plaza de España - Princesa - 8 min walk - 0.7 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • San Miguel Market - 8 min walk - 0.7 km
  • Gran Via - 13 min walk - 1.1 km

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 33 min drive

Restaurants

  • ‪El Cinco De Tirso - ‬2 min walk
  • ‪Casa de Granada - ‬3 min walk
  • ‪Pum Pum Bakery - ‬1 min walk
  • ‪El Imparcial - ‬2 min walk
  • ‪Taberna Tirso de Molina - ‬1 min walk

About this property

BYPILLOW Crosstown

BYPILLOW Crosstown offers its guests a lift. Public spaces have free WiFi.

This 3-star Madrid hostal is smoke free.

  • 55 guestrooms or units
  • Front desk (24 hours)
  • Lift
  • No smoking on site
BYPILLOW Crosstown offers 55 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Madrid hostal provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid

Frequently asked questions

What is the cancellation policy at BYPILLOW Crosstown?

BYPILLOW Crosstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BYPILLOW Crosstown?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at BYPILLOW Crosstown on 2 July 2026 start from AU$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at BYPILLOW Crosstown?

No, BYPILLOW Crosstown does not offer an airport shuttle service.

What time are check-in & check-out at BYPILLOW Crosstown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at BYPILLOW Crosstown?

No, pets are not allowed.

BYPILLOW Crosstown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 158 reviews
Rating 8 - Good. 33 out of 158 reviews
Rating 6 - Okay. 9 out of 158 reviews
Rating 4 - Poor. 6 out of 158 reviews
Rating 2 - Terrible. 1 out of 158 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yueer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Matt

Liked: Staff & service, property conditions & facilities
Perfect place to stay in the centre of Madrid
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

YT

Liked: Cleanliness, staff & service, amenities
convenient location, friendly staff, good amenities and facilities including free lockers.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Good room sizes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great room, terrific staff, great location!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facility was very clean. Beds were comfortable. Location is great—many shops and restaurants nearby. We were on the ground floor, so you could hear street noise as well as noise from the lobby. The hotel hadn’t switched to air conditioning yet, so no AC in the room and no fan—made the room stuffy. But on the whole, this was a good stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laura

Great location, clean and comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
great staff, friendly, convenient to met
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Many good bars and restaurants within walking distance. Close to the subway as well.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - near to a cafe, supermarket and metro stop and only a short walk right into the heart of Madrid but keeps you away from the hustle & bustle to give a quieter hub. Clean, modern, facilities exactly what you need! Staff very friendly and everything very easy to use!
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Noelene

Liked: Staff & service
The room was clean & cool but very small with no outlook. Great central location, close to restaurants and shops.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Reinaliz

Liked: Cleanliness, amenities
Todo excelente!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lovely boutique hotel
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price and walkable to restaurants and coffee shops. It’s also a less than 5 minute walk to the subway station.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Erasmo Salinas

Liked: Staff & service, amenities, property conditions & facilities
Lots of restaurants around!!!!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

SAED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, personable people in addition to great location perfect for making repeated visits to bear and the strawberry tree! Not to mention a clean, hip interior and in our case, a wonderful balcony with a view and outdoors shower! Loved it!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and accommodating. Many interesting places were walking distance from the property. I wish the room itself had been cleaner and in better condition but overall, it was okay. Only spent time in the room to sleep and shower.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had great attention to my needs and a friendly face at all times.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Palace, Opera, Sol area walkable
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bevin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean facility. Good location.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort

Conveniently located and comfortable

Very comfortable bed and pillows- tight on space around the bed and no room to leave suitcase open; I had a sigle occupancy room hence that might be the issue. I had a room on the back so it was very quiet. Reception staff helpful and welcoming. Toiletries provided.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay :)

Most amazing & welcoming stay! Highly Recommend for those who want a city break. The staff were absolutely amazing & helpful! Great locker room after checked out for luggage also :)
Stayed 6 nights in Apr 2024