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Barceló Emperatriz

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Barceló Emperatriz

Lobby
Terrace/patio
Lobby sitting area
Premium bedding, down duvets, memory-foam beds, minibar
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
The current price is AU$399
includes taxes & fees
7 July - 8 July

Explore the area

Map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • Royal Palace of Madrid
    ‪5 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Tranquility Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Tranquility Deluxe Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Bidet
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Emperatriz Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Emperatriz Premium Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Down duvet
Memory foam bed
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
Down duvet
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Family Room

Premium bedding, down duvets, memory-foam beds, minibar

Grand Deluxe Family Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Private bathroom
  • City view
  • 73 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Family Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Family Deluxe Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Bidet
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Family Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Family Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Bidet
  • City view
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Emperador Premium Room

Emperador Premium Room

Emperador Premium Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Bidet
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Barceló Emperatriz. You'll be 2.7 km (1.7 mi) from Prado Museum and 3.6 km (2.2 mi) from El Retiro Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurante Mutis, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this Salamanca hotel, you'll be 3.6 km (2.3 mi) from Royal Palace of Madrid.

What's nearby

  • Bernabéu Stadium - 3 min drive - 1.8 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.3 km
  • Royal Palace of Madrid - 5 min drive - 3.6 km
  • El Retiro Park - 6 min drive - 4.4 km

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪Casa Longinos - ‬4 min walk
  • ‪El Jardín del InterContinental - ‬6 min walk
  • ‪BiBo Madrid - ‬2 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk

About this property

Barceló Emperatriz

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Emperatriz. Parking is available for a fee.

This Madrid hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 9 levels
  • Built in 1952
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, slippers, designer toiletries and bidets. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

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View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,848 reviews
The price is AU$352
includes taxes & fees
29 June - 30 June
Barceló Torre de Madrid

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (72 centimetre high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Frequently asked questions

What is the cancellation policy at Barceló Emperatriz?

Barceló Emperatriz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Emperatriz?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Barceló Emperatriz on 7 July 2025 start from AU$398.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Emperatriz?

Yep, Barceló Emperatriz has valet parking for EUR 35 per day.

What makes Barceló Emperatriz a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Barceló Emperatriz.

Does Barceló Emperatriz serve breakfast?

You bet, buffet brekkie is offered weekdays from 7:00 AM to 11:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Emperatriz?

No, Barceló Emperatriz does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Emperatriz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Barceló Emperatriz?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Emperatriz?

No, only service animals are allowed.

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 819 out of 1005 reviews
Rating 8 - Good. 133 out of 1005 reviews
Rating 6 - Okay. 23 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

José

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed one night at this hotel. Pros: -The hotel is in a great location -Everyone we interacted with on the hotel side was outstanding, from reception to housekeeping to maintenance to the bellhops. -Hotel was noticeably clean, although I did find some hairs in the shower (it happens). Cons: -There were motion sensors in our room: if we didn’t move every 5-10 mins, the lights would turn off and we’d have to get up and flip the light switch. -Shower drain didn’t work and flooded our entire bathroom, but they sent someone to correct the issue quickly. -Shower didn’t have hot water at night (guessing it was peak time) -We were given a welcome gift of a drink and tapas in the hotel bar. We sat down in the bar while the bartender actively ignored us and interacted with everyone else in the bar. (I have lived in Spain and my family is Spanish-this wasn’t your typical aloof Spanish service.) He wouldn’t come anywhere near our table, and there were only two other occupied tables at the time. After trying (and failing) to get his attention for over 20 minutes, we cut our losses and left. It was disappointing. Overall, this hotel was ok, but it is definitely NOT five star quality as reported. After my experience, I’d say it’s closer to 3.5 or 4 stars. Loved the area and the staff (minus the bartender), but I would probably explore a different property the next time I’m in Madrid.
Stayed 1 night in Mar 2025

8/10 Good

misael chavez

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent services, facility needs improvement
Stayed 2 nights in Mar 2025

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with great breakfast and wonderful staff.
Stayed 3 nights in Mar 2025

6/10 Okay

Gabriel

Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

My new favourite hotel in Madrid…. And there are a lot to choose from. The location is just perfect , taxis everywhere, subway near by and a safe interesting walk to most central points of interest. The rooms were comfy and clean, the bathrooms were well thought out and really decent water pressure in bathes and shower . The breakfast is one of the best i have had the pleasure to enjoy and all the staff from the front office people to the room cleaners are delightful, i will definitely stay there again
Stayed 3 nights in Feb 2025

10/10 Excellent

Gursimran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well taken care by the staff. Checking in and checking out was seamless. The breakfast was delicious. We were always helped by the staff when we had a question. I have to mention the staff that was present there, Soukin, Amine, Abdullalt. F, Fatima Ezzahra. Thank you for making our stay so memorable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To Whom It May Concern, EVERYTHING was AMAZING Staff very very attentive Quality of the Room EXCELLENT
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but no balcony n view of other rooms
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Harold Alfonso Arevalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposa y yo quedamos encantados del servicio de este hotel, fue muy conveniente para usar el transporte publico, muy limpio y todos muy amables, Ivan en recepción fue mas q amable el hizo que nuestra estadía fuera de lo mejor por su amabilidad. Lo único q no me gusto fue que la última noche de mi estadía quise disfrutar de una bebida en el bar pero el bartender ni siquiera nos prestó atención despues de esperar por mas de 10min sin siquiera tener la atención del bartender decidimos irnos, y lo unico q queria comprar era una botella de agua, pero por lo de mas definitivamente volveria a este hotel cuando este nuevamente en Madrid.
Stayed 3 nights in Feb 2025

10/10 Excellent

jason, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Vinson Humberto, Pelham Manor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!! Wonderful location!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to the main shopping areas and restaurants. The staff is excellent as well the cleanliness.
Stayed 6 nights in Feb 2025

10/10 Excellent

Juan, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia. Servicio y ubicación muy recomendable. A pasos de Serrano
Stayed 2 nights in Feb 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
We love the place
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, staff were extremely helpful and nice. Highly recommended
Stayed 2 nights in Feb 2025

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location, staff, cleanliness, breakfasg and all!
Stayed 9 nights in Feb 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Podrían renovar algunos colchones
Stayed 5 nights in Feb 2025

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Location, amenities, rooms - above expectations!
Stayed 2 nights in Feb 2025