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Alcalá Plaza

3.0 star property

Photo gallery for Alcalá Plaza

Property amenity
Exterior
Bar (on property)
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
HITA, 4, Alcala de Henares, Community of Madrid, 28805
  • Place, Centro Comercial La Dehesa
    ‪3 min walk‬
  • Place, Centro Comercial Quadernillos
    ‪11 min walk‬
  • Place, Centro Comercial Alcala Magna
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds

Minibar, in-room safe, iron/ironing board, free WiFi

Triple Room, 3 Single Beds

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Alcala de Henares

At Alcalá Plaza you'll be within just a 5-minute stroll of Centro Comercial La Dehesa and within 15 minutes of Centro Comercial Quadernillos. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of car rentals on site. .With a stay at this 3-property class Alcala de Henares hotel, you'll be 2.9 km (1.8 mi) from Centro Comercial Alcala Magna and 3.1 km (1.9 mi) from Capilla de las Santas Formas.

What's nearby

  • Centro Comercial La Dehesa - 3 min walk - 0.3 km
  • Centro Comercial Quadernillos - 11 min walk - 1.0 km
  • Centro Comercial Alcala Magna - 4 min drive - 3.6 km
  • Bernabéu Stadium - 28 min drive - 40.0 km
  • Gran Via - 29 min drive - 42.1 km

Getting around

  • Alcala de Henares University Station - 7 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Foster's Hollywood - ‬14 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Muerde la Pasta - ‬15 min walk
  • ‪Tupamaro - ‬3 min drive
  • ‪Burger King - ‬15 min walk

About this property

Alcalá Plaza

Alcalá Plaza offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Alcalá Plaza. Free self parking is available.

This 3-star Alcala de Henares hotel is smoke free.

  • 200 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alcalá Plaza offers 200 accommodations with minibars and laptop-compatible safes. Televisions come with digital channels and pay-per-view films. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM

Check-out

Check-out before midnight

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Alcala Plaza
Alcala Plaza Alcala de Henares
Alcala Plaza Hotel
Alcala Plaza Hotel Alcala de Henares
Alcala Plaza
Alcalá Plaza Hotel
Alcalá Plaza Alcala de Henares
Alcalá Plaza Hotel Alcala de Henares

Frequently asked questions

What is the cancellation policy at Alcalá Plaza?

Alcalá Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alcalá Plaza?

Yep, Alcalá Plaza has a free self car park.

Does Alcalá Plaza have a pool?

Alcalá Plaza has an indoor pool.

Does Alcalá Plaza serve breakfast?

You bet, buffet breakfast is on offer daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Alcalá Plaza?

No, Alcalá Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Alcalá Plaza?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Alcalá Plaza?

Check-in begins at noon. Check-out time is midnight.

Alcalá Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 76 reviews
Rating 8 - Good. 34 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff , clean hotel , very good location , close to the mall and to shops . close to the train station .
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park next to shopping centre beds good points bed to firm for me but that’s my preference
Stayed 3 nights in Aug 2019

6/10 Okay

Nicholas

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

We had a great overnight stay here. On site parking was a big plus. Good alternative to stay just outside Madrid at reasonable price.
Stayed 1 night in Aug 2017

10/10 Excellent

Corrado, Richmond, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great with car

This hotel is simple but great for the price if you have a car. Parking was listed as $ 3 per day. Actually, it is 5 euros per day if you want it covered, but it's free if you park it in the uncovered hotel parking lot. You can walk only to the adjacent mall, but it's 10 min. from downtown by car. Hotel is quiet and comfortable. Only thing I did not like was an amateur soccer field in front of my window: fans woke me up at 9:00 on Sat. and Sun. morning. Windows were pretty good, though, and it was not so bad (no horns or anything like that, just yelling). You cannot beat this price for the comfort, and wi-fi was working great, even with Skype!

10/10 Excellent

Ryan Lampe, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the money!

My only complaint is that it's not in the city center. On hotels.com it said it was and there is only one bus to get you about 1 mile from the center. Outside of that the service room and price were all perfect.

10/10 Excellent

Carlos, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, good price. Far from Madrid.

Excellent Hotel, good service, free parking. It is a way from downtown Madrid so this may be a problem if you are planning to visit the city.

8/10 Good

Peter Mac, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Poor quality reception and poor choice of channels for foreign TV, but otherwise room was excellent.

10/10 Excellent

David, Sheffield, South Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for dog owners.

Couldn't fault the hotel for anything really, the room was spotless and we were allowed to take our dog in our room. A tip for English guests is have the cold buffet breakfast unless you are fond of half cooked bacon, Other than the breakfast it was excellent and good value for money. We have booked a room for the return journey.

8/10 Good

J & Y Anderson, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel but a little far from Madrid

Hotel is lovely and clean. Handy to have a fridge in the room too! Shower was really nice, good pressure in the shower head. The reception staff are really nice and speak great english which is helpful. When we booked on expedia.com we had payed for twin beds but when we checked in the lady offered us a king bed room for no extra charge which was great! I had asked for a room on the top floor, as not to hear people walking around above us until all hours) and was happily given one. The only downside to this hotel is it's very echoey...you can hear people closing and slamming their doors all around you, even on the floor below. It's probably a little too far to stay here if you're wanting to explore Madrid. The train ride takes about 45 minutes to get into Madrid and leaves from Alcala de Henares Universidad. It only takes about 10 minutes to walk to this station from the hotel and the easiest way is through the big shopping centre, which is next to hotel. Train tickets cost 3.20 euro per person each day. Free wi-fi here too which is great!

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel good, location Terrible

I thought it was fine if the only thing you wanted to see was the hotel. You pretty much had to take a taxi everywhere, it wasn't close to anything, and finding it was very hard, because none of the locals knew where it was even though it is very big. The hotel is very clean and the rooms are nice. Only downside is location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

accessibility

hard to locate from train station though-not easy to find it

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

We stayed here because of the convenient location to return to the airport in the morning. The hotel was spotlessly clean, beautiful and the personnel were very pleasant and helpful. I would stay here again without hesitation.

10/10 Excellent

Ross, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

First class hotel. A long way from the city, but that is where my meetings were, but the hotel is within walking distance of the Renfe station and the train takes 45 minutes to the city. Breakfast not up to European standards, but it was fine and I am struggling to find something to criticise.

10/10 Excellent

Kevin, Edmonton, AB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good conference...

the hotel offered good conference space, great service, and good clean rooms it is located next to a mall as well as metro - so for the "down times" it is easy to get away to the city, or to a shop.

2/10 Terrible

JEAN-MARC

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

jose elpidio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótima, adoro Espanha .
Stayed 2 nights in Feb 2020

6/10 Okay

Juan Blas

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno y una exposición de motos antiguas. La facilidad de aparcamiento
Stayed 2 nights in Feb 2019

8/10 Good

San, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel recomendable, el personal muy agradable, las habitaciones amplias y limpias, cercano a un centro comercial, con parking y un museo de motos antiguas muy chulo. En definitiva un buen hotel al que volveria.
Stayed 1 night in Nov 2018

8/10 Good

ALEJANDRO

Muy buena ubicacion.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017