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DoubleTree by Hilton Madison East

4.0 star property
Hotel with free parking, 5-minute walk to East Towne Mall

Photo gallery for DoubleTree by Hilton Madison East

Reception
Breakfast and dinner served, American cuisine
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$182
includes taxes & fees
27 Dec - 28 Dec

Explore the area

View map
4402 E Washington Ave, Madison, WI, 53704
  • Place, East Towne Mall
    ‪3 min walk‬
  • Place, American Center
    ‪2 min drive‬
  • Place, Madison Area Technical College
    ‪2 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Sofa bed - double
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Sofa bed - double
Private bathroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Sofa bed - double
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(104 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

King Corner Studio Suite

  • Sleeps 4

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

King Room with Sofa Bed - Hearing Accessible

  • Sleeps 4

King Studio Suite

  • Sleeps 4

King Studio Suite-Hearing Accessible

  • Sleeps 4

Studio King Suite with Mobility Accessible Tub

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

mobility hearing Access King Studio Suite with tub

  • Sleeps 4

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About the area

Madison

At DoubleTree by Hilton Madison East you'll be within a 10-minute stroll of East Towne Mall and within 30 minutes of American Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Tailwinds, serves American cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. 9606 square feet (892 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 4-property class Greater Sandburg hotel include Madison Area Technical College and Olbrich Botanical Gardens.

What's nearby

  • East Towne Mall - 3 min walk - 0.3 km
  • American Center - 2 min drive - 2.2 km
  • Madison Area Technical College - 2 min drive - 1.8 km
  • University of Wisconsin-Madison - 15 min drive - 11.3 km
  • Camp Randall Stadium - 16 min drive - 12.3 km

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Portillo’s - ‬5 min walk
  • ‪Taco Bell - ‬4 min walk

About this property

DoubleTree by Hilton Madison East

Hotel with free parking, 5-minute walk to East Towne Mall
DoubleTree by Hilton Madison East offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 9606 square feet (892 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Madison East also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. A complete renovation of DoubleTree by Hilton Madison East was completed in November 2020.

This 4-star Madison hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 6 levels
  • 9606 sq ft of conference space
  • 892 sq. m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Madison East offers 226 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,606 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - November 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 for adults and from USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Madison East?

DoubleTree by Hilton Madison East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Madison East?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Madison East on 27 Dec 2025 start from AU$182.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Madison East?

Yep, DoubleTree by Hilton Madison East has a free self car park and free RV/bus/truck parking.

Are there any beaches close to DoubleTree by Hilton Madison East?

The closest beach to DoubleTree by Hilton Madison East is James Madison Beach (7.8 km).

Does DoubleTree by Hilton Madison East have a pool?

DoubleTree by Hilton Madison East has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

Is DoubleTree by Hilton Madison East family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that DoubleTree by Hilton Madison East is a hit with families.

Does DoubleTree by Hilton Madison East serve breakfast?

Sure does, buffet brekkie is on offer weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Madison East?

No, DoubleTree by Hilton Madison East does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Madison East?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Madison East?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1002 reviews
Rating 8 - Good. 154 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, the grab bar in our accessible room was not secured to the wall and pulled out of the wall mount while i tried to use it, staff listened to my concern and said it would be taken care of asap. I also mentioned it would be very helpful if the shampoo, conditioner etc in the shower was closer to the bench seat, as while seated i could not reach them.
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yiyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Just the elevator is a little bit slow.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paige

Stayed 1 night in Aug 2025

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the warm cookies when we arrived (just after midnight 😊) it was a lovely end to a long drive. Very comfortable room, yet only one elevator was working each day which slowed things down. Plus a 12:30am fire alarm on our second night was not enjoyable but these things happen at times and we are glad everyone was safe.
Stayed 2 nights in Sep 2025

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service
The place was very clean and very nice overall. The bed was very comfortable. The ice maker wasn't working on our floor and when we went to leave the elevators weren't working.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great!
Stayed 1 night in Aug 2025

8/10 Good

Ron

Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities
Excellent hotel
Stayed 1 night in Sep 2025

8/10 Good

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Clay

Business traveller
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daphne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and accommodating. Went out of their way to help us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property ! We enjoyed our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
it is very comfortable, convenient for dining, shopping, etc
Stayed 3 nights in Sep 2025

10/10 Excellent

BEATRIZ, STATEN ISLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Large parking lot for trailer. Quick access to the Interstate, Noisy street in front of property.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value!

Room was very clean and beds very comfortable. Tailwinds, where we got our breakfast, had amazingly fast service and our orders were done to perfection!
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2025

8/10 Good

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this place is great
Stayed 1 night in Aug 2025

6/10 Okay

Sergio

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
We have been Hilton Honors members for decades and used the DoubleTree family many many times and we have always been more than satisfied with our stays. Sadly not this time. It started with the elevators having several problems. Then during the early morning our toilet got stuck and wouldn't flush. It took over 2.5 hours to have someone from maintenance coming and fixing it. While we understand early hours and staff shortage it took also many calls to the front desk to finally been told what was going on.
Stayed 1 night in Aug 2025