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Best Western West Towne Suites

2.5 star property
Hotel with free breakfast, a quick walk to West Towne Mall

Photo gallery for Best Western West Towne Suites

Front of property
Lobby
Free daily cooked-to-order breakfast
Business centre
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
The current price is AU$142
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, University of Wisconsin-Madison
    ‪9 min drive‬
  • Place, Camp Randall Stadium
    ‪10 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Sofa bed - double
Pillow-top bed
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Madison

At Best Western West Towne Suites you'll be within a 10-minute stroll of West Towne Mall and within 30 minutes of University Research Park. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also free RV/bus/truck parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this Madison hotel include Vitense Golfland and Hilldale Shopping Center.

What's nearby

  • West Towne Mall - 5 min walk - 0.5 km
  • Hilldale Shopping Center - 7 min drive - 6.0 km
  • University of Wisconsin-Madison - 9 min drive - 7.8 km
  • Camp Randall Stadium - 10 min drive - 9.3 km
  • Alliant Energy Center - 11 min drive - 13.2 km

Getting around

  • Madison Station - 16 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Sushi Lover - ‬10 min walk

About this property

Best Western West Towne Suites

Hotel with free breakfast, a quick walk to West Towne Mall
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. An area shuttle within 15 miles and a bus station shuttle are available for a fee. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free.

This Madison hotel is smoke free.

  • 98 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western West Towne Suites offers 98 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 miles
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

Is parking available at Best Western West Towne Suites?

Yep, Best Western West Towne Suites has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western West Towne Suites?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western West Towne Suites on 30 Oct 2025 start from AU$141.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western West Towne Suites?

The closest beach to Best Western West Towne Suites is Spring Harbor Beach (4 km).

Does Best Western West Towne Suites serve breakfast?

Yeah, our visitors love the free cooked-to-order breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western West Towne Suites?

No, Best Western West Towne Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western West Towne Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Western West Towne Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 688 out of 1183 reviews
Rating 8 - Good. 306 out of 1183 reviews
Rating 6 - Okay. 98 out of 1183 reviews
Rating 4 - Poor. 45 out of 1183 reviews
Rating 2 - Terrible. 46 out of 1183 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short but good! The choice of perfumes/aromas in the room can improve.
Stayed 1 night in Jul 2025

6/10 Okay

Vasili

Travelled with family
Liked: Staff & service
Stayed in 1 bedroom unit. Pretty basic accomodations. Although there is kitchenette in the room, there are no utencils for cooking. Although if you ask reception can provide you with plastic plates and forks. They give cards for cooked-to-order breakfast(1 per plate per guest per night). Although the breakfast itself is fine, we had to use 2 cards to take 2 plates (as 1 was not enough for us), so we ran out of cards by the end of our stay, and had to go the diner on the last day
Stayed 4 nights in Jul 2025

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend! The most comfortable bed!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Hailey

Stayed 1 night in Jul 2025

2/10 Terrible

Tim

Stayed 1 night in Jun 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Alexis

Stayed 1 night in Jul 2025

2/10 Terrible

Margaret

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Keep looking

This is a motel. Out dated. Hard to breathe. Horrible mattresses
Stayed 4 nights in Jul 2025

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My room was pretty run down. Dingy and with biting gnats/noseeums. This place needs a refresh
Stayed 2 nights in Jul 2025

8/10 Good

Perla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John, FRANKLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, comfortable bed, clean and comfortable. The property is just a bit dated but overall a great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2025

8/10 Good

Mary Jo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, secure, super clean, free parking, free breakfast, well priced. Quite and easy to access off the main roads.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly, a bit run down

We were in town for a wedding and this location worked best for us. We really liked the suite layout, with a door on the bedroom and a pull out couch in the other room. It wasn't fancy, but perfectly acceptable. Some minor cosmetic issues like cracked paint high on a wall in the bedroom. Some of it is dated. The breakfast is cooked to order but not how I expected. You go to the counter with your ticket and choose from three options - eggs with potatoes, or pancakes, or French toast - and choice of sausage or bacon with each (pretty sure those were the three) then they call your number and you pick it up. Hubby and I split eggs/potatoes and French toast each morning and it was plenty. There's also pastries, oatmeal, bagels/bread with a toaster, cereal, milk, juices, coffee, yogurts - something for everyone!
Stayed 3 nights in Jun 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

robert

Business traveller
The outer room of the suite smelled musty. Luckily I was alone, so I just didn’t spend time there. Facilities are aging, although there appears to be efforts to renovate. Having a cook for breakfast is cool! But the coffee is terrible and there’s not much else available. The area is walkable, but the immediate surroundings are depressing.
Stayed 2 nights in Jul 2025

8/10 Good

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room and excellent daily rates. Staff are friendly and helpfull. Location is fantastic for Madison - 10mins to most places. Lots of shopping and food places nearby.
Stayed 4 nights in Jul 2025

8/10 Good

Nikki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean . I would suggest high chairs in the dining area
Stayed 1 night in Jul 2025

8/10 Good

Diana

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jun 2025