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Best Western West Towne Suites

2.5 star property

Photo gallery for Best Western West Towne Suites

A modern hotel dining area with a self-service breakfast station, a refrigerator with beverages, and a buffet with various food items.
A hotel room with a flat-screen TV mounted on the wall, a sofa, a dining table, and a kitchenette area with cabinets and a microwave.
A spacious living area with a sofa, coffee table, and a fireplace. A staircase leads to an upper level, and a kitchen area is visible in the background.
A modern living room with a flat-screen TV, fireplace, comfortable seating, and large windows.
A hotel room with a large bed, a separate bathroom with a bathtub, a desk, and a window with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$126
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, University Research Park
    ‪2 min drive‬
  • Place, Elver Park
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪30 min drive‬

Room options

View all photos for Queen Room with Two Queen Beds

A spacious lobby with a sofa, armchairs, a coffee table, a reception desk, and a staircase.

Queen Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two chairs, a desk, and a door.

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(20 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a bed, a sofa, a desk, a TV, and a dresser.

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

A hotel room with a flat-screen TV mounted on the wall, a sofa, a dining table, and a kitchenette area with cabinets and a microwave.

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(14 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a dresser.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

A hotel room with a large bed, a desk with a flat-screen TV, a bench, and a sofa.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(19 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a lamp, a telephone, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(40 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a television, a chair, a desk lamp, a refrigerator, and a door leading to the hallway.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(49 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(26 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two chairs, a desk, and a door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(51 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Sofabed

A hotel room with a bed, a blue sofa, a desk with a TV, and a lamp.

1 King Bed, Nonsmoking, Sofabed

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a door to the right.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Madison

At Best Western West Towne Suites you'll be within a 10-minute stroll of West Towne Mall and within 30 minutes of University Research Park. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also free RV/bus/truck parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this Madison hotel include Vitense Golfland and Hilldale Shopping Center.

What's nearby

  • West Towne Mall - 5 min walk - 0.5 km
  • John Powless Tennis Center - 13 min walk - 1.1 km
  • University Research Park - 2 min drive - 2.5 km
  • Elver Park - 4 min drive - 2.2 km
  • Walnut Grove Dog Park - 4 min drive - 2.5 km

Getting around

  • Madison Station - 19 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬14 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Dave & Buster's - ‬12 min walk

About this property

Best Western West Towne Suites

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. An area shuttle within 15 miles and a bus station shuttle are available for a fee. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free.

This Madison hotel is smoke free.

  • 98 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western West Towne Suites offers 98 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 miles
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

Is parking available at Best Western West Towne Suites?

Yep, Best Western West Towne Suites has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western West Towne Suites?

As of 7 Aug 2026, prices found for a 1-night stay for 2 adults at Best Western West Towne Suites on 23 Aug 2026 start from AU$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western West Towne Suites?

The closest beach to Best Western West Towne Suites is Willow Beach (7.1 km).

Does Best Western West Towne Suites serve breakfast?

Yeah, our visitors love the free cooked-to-order breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western West Towne Suites?

No, Best Western West Towne Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western West Towne Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Western West Towne Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1085 reviews
Rating 8 - Good. 271 out of 1085 reviews
Rating 6 - Okay. 82 out of 1085 reviews
Rating 4 - Poor. 44 out of 1085 reviews
Rating 2 - Terrible. 42 out of 1085 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in, nice homemade breakfast, and near restaurants and a mall.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was good and breakfast was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, friendly helpful staff, great breakfast! Bed was very comfortable, and the shower was super!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paul

Liked: Staff & service, amenities
Great cooked to order breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent complimentary breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Amenities, property conditions & facilities
Breakfast good and fresh. Room clean good location and parking easy.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Leannea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always love this place and book every year for horse fair and stay at this place! Highly recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Loretta A

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, made to order breakfast, comfortable bed. Will definitely stay again
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Harsh

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and property cleaned.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Youa

Liked: Cleanliness
Staff was friendly and room was clean .
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking was good, room clean, staff very friendly and pleasant.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the breakfast were good
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Made to order breakfast!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the breakfast was amazing!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was clean, staff were friendly. No issues during stay, unable to take advantage of breakfast. Would’ve liked to see some of the breakfast items placed out earlier. Would recommend hotel, good price.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for great price!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Staff and room were great. Comfy bed.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Sheen

Liked: Cleanliness, property conditions & facilities
Great location! Staff was attentive. Cook to order hot breakfast was a great touch!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Alena

Liked: Cleanliness, staff & service, amenities
Good location, quiet.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Valerie

Disliked: Amenities
Room had a musty-like odor, and the tub had poor drainage. Staff were quiet. Breakfast was good. Parking acceptable.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mark

Best Western usually dies it pretty well for the value. Not amazing, but not bad. Merely satisfactory, as it should be for that price point.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in all areas
Stayed 4 nights in May 2025

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