Best Western East Towne Suites

2.5 star property
Hotel in Madison with indoor pool and free breakfast

Photo gallery for Best Western East Towne Suites

Indoor pool, pool loungers
Exterior
Indoor pool, pool loungers
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$126
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪6 min walk‬
  • Place, American Center
    ‪17 min walk‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪8 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Balcony

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - twin
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - twin
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - twin
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed

Suite-2 Double Beds, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Balcony

  • Sleeps 2

Two Rooms King Suite with Sofabed

  • Sleeps 4

Accessible Suite Queen Bed, Mobility Accessible, Walk In Shower, Sofabed, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible, Refrigerator&Microwave (with Sofabed)

  • Sleeps 2

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 2

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About the area

Madison

At Best Western East Towne Suites you'll be within a 10-minute walk of East Towne Mall and 1.7 km (1.1 mi) from American Center. Highlights at this hotel include free breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym, Hot tub and pool loungers. A meeting room, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a games room. .Attractions within a 15-minute drive of this Madison hotel include University of Wisconsin-Madison and Alliant Energy Center.

What's nearby

  • East Towne Mall - 6 min walk - 0.6 km
  • American Center - 17 min walk - 1.5 km
  • Alliant Energy Center - 14 min drive - 22.3 km
  • University of Wisconsin-Madison - 16 min drive - 12.3 km
  • Camp Randall Stadium - 17 min drive - 13.4 km

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo’s - ‬10 min walk
  • ‪Culver's - ‬14 min walk

About this property

Best Western East Towne Suites

Hotel in Madison with indoor pool and free breakfast
Best Western East Towne Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Best Western East Towne Suites. Self parking is free.

This Madison hotel is smoke free.

  • 122 guestrooms or units
  • 4 levels
  • 0 sq. m of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • ATM
  • Lift
  • No smoking on site
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Frequently asked questions

Is parking available at Best Western East Towne Suites?

Yep, Best Western East Towne Suites has a free self car park.

How much does it cost to stay at Best Western East Towne Suites?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western East Towne Suites on 11 Feb 2026 start from AU$125.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western East Towne Suites?

The closest beach to Best Western East Towne Suites is James Madison Beach (8.7 km).

Does Best Western East Towne Suites have a pool?

Best Western East Towne Suites has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Best Western East Towne Suites serve breakfast?

You bet, brekkie is on offer on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western East Towne Suites?

No, Best Western East Towne Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western East Towne Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western East Towne Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

BARBARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, parking is easy, breakfast was good, staff was friendly and available.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bart

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Helpful staff. And quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean spacious and convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Hawon

Stayed 4 nights in Oct 2025

10/10 Excellent

Janet, New Berlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast as always! Convenient for our needs. Comfortable room! The person at the front desk could use some customer service training and an attitude adjustment.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Fine
Stayed 1 night in Oct 2025

4/10 Poor

Reshuna

Travelled with family
The breakfast was okay but they should’ve had more options such as boiled eggs or turkey. I don’t eat pork. The bed size says that it’s a queen size the bed is a full size this is misleading for a person that’s 6.5 feet tall. The rooms needs to be disinfected after each stay they smelled like pets. The heater wasn’t functioning properly in my suite. The light on the balcony didn’t work . Overall I like the property and the employees were great. The hotel rooms just needs more TLC to properly accommodate their guest.
Stayed 2 nights in Oct 2025

6/10 Okay

Justin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paint peeling it the room, bathroom floor was dirty, toilet was dirty, the door to the room had to be forced closed otherwise it would stop 1/4 inch before the door frame. Staff was friendly. Will not be staying here again unfortunately
Stayed 2 nights in Oct 2025

6/10 Okay

Dan

Stayed 1 night in Oct 2025

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Wonki, WASHINGTON

Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities
Enjoyed the ease of access to and from the hotel. The staff was very friendly and professional.
Stayed 3 nights in Oct 2025

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was cold, but the hot tub felt great......we were on the ground floor, view of the parking lot didnt use the patio... easy check in
Stayed 1 night in Oct 2025

4/10 Poor

Darlene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wouldn’t allow early check-ins. We had to be at a wedding at 3:30 so had to go the Hampton Inn to change clothes where our daughter was staying. We didn’t check in til 10:20 pm. I believe they overcharged us from what hotels.com quoted. We reserved a walk in shower and didn’tget it. The rest of the room was very nice but we only had time to sleep so couldn’t enjoy it.
Stayed 1 night in Oct 2025

8/10 Good

Brett

Stayed 2 nights in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, value and breakfast. Room was spacious and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alasan

Stayed 3 nights in Sep 2025

8/10 Good

Valerie, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Nothing you can do about this: but eating the complimentary breakfast a group on women were on a very loud meeting on their Ipad, the whole breakfast room could have joined in since we could all hear everything
Stayed 1 night in Oct 2025

8/10 Good

Terry

fitness center: no towels, water or wipes. luggage carpets look like they came from WW2...very dirty. staircase needs to be cleaned and handrail reattached.
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room in the breakfast area! Spare blanket already in the room.
Stayed 1 night in Sep 2025

8/10 Good

Tong, Milwaukee

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, breakfast was good with the usual
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean room.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean and comfortable. We enjoyed having the sitting area with the king bed. The pillows are pretty small so was glad we packed our own. Breakfast was great. The only complaint I have which isn’t really the hotel’s fault was a strong smell of pot when we got off the elevator in our hallway. Luckily we couldn’t smell it in our room.
Stayed 2 nights in Sep 2025