Quality Inn & Suites

2.5 star property
Hotel in Lubbock with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking
Desk, iron/ironing board, WiFi, bed sheets
Indoor pool
Free buffet breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
The current price is AU$93
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
5828 I 27 S, Lubbock, TX, 79404
  • Buddy Holly Center
    ‪4 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • University Medical Center
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

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About the area

Lubbock

Quality Inn & Suites puts you in the centre of Lubbock, 2.4 km (1.5 mi) from Clapp Park and 3 km (1.9 mi) from Hub City Unleashed Dog Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Additionally, you'll find free wired Internet in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .With a stay at this Lubbock hotel, you'll be 6.8 km (4.2 mi) from Texas Tech University.

What's nearby

  • Buddy Holly Center - 4 min drive - 5.3 km
  • Texas Tech University - 6 min drive - 6.8 km
  • Jones AT&T Stadium - 7 min drive - 7.9 km
  • University Medical Center - 8 min drive - 10.9 km
  • Covenant Lakeside Hospital - 8 min drive - 7.5 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pedro's Tamales - ‬3 min drive
  • ‪Stripes - ‬3 min drive
  • ‪Taco Villa - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Hotel in Lubbock with free breakfast and fitness centre
Quality Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. Wired Internet is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly Quality Inn & Suites also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Lubbock hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Quality Inn & Suites offers 66 accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 28 Sept 2025 start from AU$93.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park and free RV/bus/truck parking.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites has an indoor pool.

Does Quality Inn & Suites serve breakfast?

Yep, free buffet breakfast is available at Quality Inn & Suites.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Quality Inn & Suites?

No, pets are not allowed.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 121 out of 1004 reviews
Rating 2 - Terrible. 111 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Adinarayana

Stayed 1 night in Jun 2025

4/10 Poor

Sierra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was not the beast our room had an old smell to it! It was dirty! Our bathroom door was broken and could not close it all the way without it getting stuck. Went to take our kid to swim almost all the chairs were broken in there and the hot tub did not work! The patio that was attached to the pool outside was filthy full of beer cans! Our beds were okay woke up with a sore back! Definitely not be staying there again
Stayed 1 night in Jun 2025

8/10 Good

Itzel

Travelled with group
Liked: Staff & service
The beds were clean and comfy but the couch was covered in stains.
Stayed 1 night in Jun 2025

6/10 Okay

Claudio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel was nice but there were ants in our room.
Stayed 1 night in May 2025

10/10 Excellent

Ysenia

Stayed 1 night in May 2025

6/10 Okay

Ricardo

Stayed 2 nights in May 2025

4/10 Poor

JoAnna

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The blankets were ripped and stained. The fold out couch mattress was horribly stained. So nasty couldn't even use it. The blanket had blood stains. The hotel it's self otherwise is nice and affordable if they would just put more into the little things in the room that was easily fixable. Also the front desk customer is horrible. The ladies are rude and very uninviting. I always stay at comfort in or quality inn when traveling because they are affordable and always clean and great service. This one was a disappointment.
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Everything was fine except the couch was stained and nasty and had food particles on it. One towel in the bathroom appeared soiled.
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Just like all around serving
Stayed 1 night in May 2025

6/10 Okay

Arthur

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Items in the room were not functioning and there was items missing, like an iron and blow dryer. Although these things happen, we called in advance to make sure those two particular items would be in the room
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Very nice girl that works at night, she was very helpful and friendly. Thank you
Stayed 1 night in May 2025

2/10 Terrible

Zulema

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Way overprised! Breakfast was not edible. Room was okay, except for the shower. Could not get any hot water out of it....just barely warm.
Stayed 2 nights in May 2025

4/10 Poor

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in May 2025

10/10 Excellent

Cecilia, Highlands Ranch

Liked: Cleanliness, staff & service
The hotel shows it’s years and needs some upgrades but what I care the most in hotels are their beds and those were very comfortable. I see a hotel as a place to sleep and this one offered the rest we needed!
Stayed 2 nights in May 2025

8/10 Good

JOHN

Travelled with family
Liked: Staff & service
Disliked: Amenities
BEDS WERE NOT COMFORTABLE AT ALL. MINIMUM TOWELS IN ROOM.
Stayed 1 night in May 2025

10/10 Excellent

Yahor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

KAY

Travelled with family
Liked: Cleanliness, staff & service, room comfort

It was ok

It was ok. The food was good. In our room the 2 lights between the bed did not work. The exhaust fan in the bathroom did not work.
Stayed 2 nights in May 2025

2/10 Terrible

Sandra Nina

Disliked: Cleanliness, property conditions & facilities
No hot water at all, vanity lighting was atrocious, hot tub was not hot at all! carpets were torn and gross
Stayed 1 night in May 2025

8/10 Good

Donita

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a nice place to say - the worker’s at the desk were negligent
Stayed 1 night in May 2025

10/10 Excellent

Ixchel

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025