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Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

4.5 star property

Photo gallery for Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Courtyard
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
6 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
The current price is AU$506
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
Predio Paraiso Escondido S/N, Cabo San Lucas, BCS, 23450
  • Place, Cerro de la Z
    ‪2 min drive‬
  • Place, 4 de Marzo Park
    ‪5 min drive‬
  • Place, Quivira Golf Club
    ‪7 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Ocean View

8.6 out of 10
Excellent
(144 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Super Executive Suite Ocean View with Jacuzzi

Jetted bathtub

Super Executive Suite Ocean View with Jacuzzi

8.8 out of 10
Excellent
(27 reviews)
  • Ocean view
  • 101 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite Ocean View

Flat-screen TV, pay films

Executive Suite Ocean View

9.0 out of 10
Wonderful
(45 reviews)
  • Ocean view
  • 101 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive. You'll be 2.2 km (1.4 mi) from Quivira Golf Club and 5.3 km (3.3 mi) from Medano Beach. Highlights at this all-inclusive property include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, La Nao, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The After is the property's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Paraiso Escondido property include Marina Del Rey and Cabo San Lucas Country Club.

What's nearby

  • Cerro de la Z - 2 min drive - 0.8 km
  • 4 de Marzo Park - 5 min drive - 2.0 km
  • Marina Del Rey - 6 min drive - 2.3 km
  • Quivira Golf Club - 7 min drive - 2.7 km
  • Medano Beach - 8 min drive - 3.1 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 53 min drive

Restaurants

  • ‪Market Grill - ‬3 min walk
  • ‪1950's Classic American Diner - ‬4 min walk
  • ‪Tazuna - ‬10 min walk
  • ‪Zao Shen - ‬1 min walk
  • ‪Cibola - ‬9 min walk

About this property

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's club, a children's pool and outdoor tennis courts.

This 4.5-star Cabo San Lucas property is smoke free.

  • 756 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Swim-up bar
Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive offers 756 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star property has kitchenettes with kitchenware and utensils. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 22 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Pueblo Bonito Rose Resort and Spa - All Inclusive
El Medano Ejidal
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,246 reviews
The price is AU$424
includes taxes & fees
19 Apr - 20 Apr
Pueblo Bonito Rose Resort and Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A swim-up bar

Restaurants on site

  • La Frida
  • La Nao
  • Manila Bar
  • The After
  • The Bistro

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Personal motorised watercraft
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room kitchenette
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 37.99 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4400 per vehicle (return, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 500 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pueblo Bonito
Pueblo Bonito Sunset
Pueblo Bonito Sunset Beach All Inclusive Cabo San Lucas
Pueblo Sunset Beach
Pueblo Bonito Sunset Beach Hotel Cabo San Lucas
Pueblo Bonito Sunset Beach Resort All Inclusive Cabo San Lucas
Pueblo Bonito Sunset Beach Cabo San Lucas
Pueblo Bonito Sunset Beach Resort All Inclusive
Pueblo Bonito Sunset Beach
Pueblo Bonito Sunset Beach Resort Spa All Inclusive
Pueblo Bonito Sunset Beach All Inclusive
Pueblo Bonito Sunset Inclusiv
Pueblo Bonito
Pueblo Bonito Sunset Beach Golf Spa Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive on 19 Apr 2026 start from AU$506, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

The closest beach to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is Medano Beach (5.4 km).

Is there a spa on site at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive have a pool?

Yep, and guests love it! Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 6 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive.

Is Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

There is a golf course next to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive.

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1408 out of 2327 reviews
Rating 8 - Good. 444 out of 2327 reviews
Rating 6 - Okay. 232 out of 2327 reviews
Rating 4 - Poor. 123 out of 2327 reviews
Rating 2 - Terrible. 120 out of 2327 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Zoe

Liked: Staff & service
This resort has promise but was very disappointing. Not a 4.5 or 5* resort. We had issues with our assigned rooms - dark, dirty, no towels, no soap, smelled damp /moldy. Sand was found in the bed. We complained and we were moved to a suite which was much much better but still not 4*. Beds are hard and pillows uncomfortable. Location is beautiful, but resort is spread out and you need to take the cart service everywhere. Not convenient for families with children or elderly. Pools are pleasant but food service is slow and they run out of towels quickly. Food is average - buffet and pool food is fair but not a great selection and if you have a food allergy you will need to check everything. Japanese restaurant was however excellent and the best meal we had there. This resort is definitely dated. There are better options out there - have stayed at the RIU and Barcelo and they were better. The staff here are however excellent - happy, friendly, kind and helpful. They made the vacation a very pleasant stay despite the quality of the resort.
Stayed 4 nights in Dec 2025

10/10 Excellent

Derek Peter, Surrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Lots of food choices and many pools to choose from. 24hr room service. We had a great time.
Stayed 7 nights in Dec 2025

8/10 Good

Christopher J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food quality above average for an all inclusive resort. Staff was also great and very pleasant.
Stayed 4 nights in Dec 2025

6/10 Okay

Jeffery

Travelled with family
Liked: Cleanliness
Ran out of hot water in both rooms and had to switch buildings to another room - only to have that room lose hot water as well.
Stayed 8 nights in Dec 2025

4/10 Poor

Kathleen, tucson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at Pueblo Bonito was extremely disappointing from the moment we checked in. We were harassed repeatedly at check-in and throughout our stay to book excursions and spa treatments. It felt aggressive and uncomfortable, not relaxing or welcoming at all. The room was absolutely unacceptable. It smelled strongly like sewage, was visibly dirty, and had bugs smeared all over the walls. There were black, curly hairs all over the room, including on surfaces that clearly had not been cleaned properly. To make matters worse, we had to call five separate times for extra pillows, and they didn’t arrive until two days later. The pools were completely overcrowded every single day, making it nearly impossible to enjoy them. Getting a drink was a challenge due to the crowds, and when we finally did, the drinks were so bad they were essentially inedible. Overall, this was one of the worst resort experiences we’ve ever had. Poor cleanliness, constant sales pressure, overcrowding, and terrible food and drinks made this trip anything but enjoyable. We would absolutely not recommend Pueblo Bonito to anyone looking for a relaxing vacation.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kaneko

Stayed 4 nights in Dec 2025

4/10 Poor

Mark, San Carlos

Travelled with family
Liked: Amenities
We have been going to PB for the last 8 years and have loved it every time. This trip was pretty disappointing. Upon arrival and check in we were put in bldg 20 and at that time there was no hot water. The hotel knew of the problem and made no mention upon checking in. I found this disturbing, particularly since we are VIP status and in general it was discourteous. It was especially bad because we didn’t know until coming back from the gym and needed a hot shower. We were told it was to be fixed that night and next am it wasn’t. We were relocated to building 18 which was nice until the hot water went out there on our last day and right after we returned from the spa and needed to wash the oil and lotion off. The service levels have always been amazing at PB locations. This time those who were working f were terrific but it was clear that there has been a significant reduction in staff and given the hotel was pretty full, the service was not as it has been. Tables in restaurants were filled with dirty plates in the bistro and carts of dirty plates and serviceware sat next to the tables where they were seating people. It was not appetizing to say the least. I’m not a complainer and usually don’t say anything. On more than a few occasions I overheard other guests commenting on the same things re service levels. This stay bothered me so much and was disappointing for our family. I think it’s likely it is our last stay at any Pueblo Bonito properties.
Stayed 5 nights in Dec 2025

2/10 Terrible

Bailey Marie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Terrible hospitality and rooms were dirty. No air conditioning
Stayed 7 nights in Nov 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a magnificent location and setting! The sunsets were stunning. The staff were very helpful and kind. My only complaint would be the all inclusive food was not very good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony view was gorgeous! Every day, we could see the whales swimming in the ocean. The bars and restaurants were all amazing!
Balcony view!
Stayed 4 nights in Dec 2025

2/10 Terrible

Antonio

Stayed 4 nights in Dec 2025

8/10 Good

Raymond

Travelled with family
Liked: Property conditions & facilities, room comfort
Great view
Stayed 4 nights in Dec 2025

8/10 Good

Yang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice but the room needs updates due to its age.
Stayed 2 nights in Dec 2025

4/10 Poor

Erika

Travelled with family
Disliked: Amenities
Our family spent Christmas at the resort and our room had black mold in the shower, no towels, and the front desk made a statement that we made too many requests. We felt like we were inconveniencing them during our stay. We will never stay at this resort again.
Stayed 4 nights in Dec 2025

2/10 Terrible

Vishal

Travelled with family
Disliked: Staff & service, amenities
My family and I had a very disappointing experience at this resort over the Christmas holidays. Positives: The rooms were large, clean, and had great views. Food was good. Negatives: Unfortunately, everything else fell short. There was no hot water for more than two days, check-in took over an hour, and there were excessive lines (30+ minutes) for nearly everything—from pool lounge chairs to quick-service restaurants. Overall, the resort felt poorly managed, and it seemed like guest experience was not a priority. We will not be returning and I would strongly recommend taking your business elsewhere.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff were welcoming and very prompt with any needs we had. The sky pool is amazing for swimming and whale watching.
Stayed 9 nights in Dec 2025

8/10 Good

Sarah

Stayed 5 nights in Dec 2025

10/10 Excellent

Omar

Stayed 7 nights in Dec 2025

6/10 Okay

Sonny Y

Travelled with family
Disliked: Amenities, property conditions & facilities
The resort needs updating in the rooms
Stayed 7 nights in Dec 2025

10/10 Excellent

Chihiro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. The room was spacious enough for all five of us. The staff and service were excellent, especially at the Villa 26 pool. The food was great with lots of options. Wait times can be long for dinner after 7:00 pm and for breakfast after 8:30 am. Overall, we really enjoyed our stay and would definitely come back.
Stayed 7 nights in Dec 2025

10/10 Excellent

Penny

Stayed 7 nights in Dec 2025

2/10 Terrible

Kristina

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 5 days stay at this resort and left after second day. It’s dirty, no HOT water in rooms, I got bed bugs bites and horrible allergies all over my body. Had to see doctor and buy all medicine, hotel didn’t care. Food was very bad, dirty kids club with one tiny room. Our experience at this place and travelwith kids was terrible. And trying to find another hotel on Christmas Day was insane. I would not recommend this place to anyone. Not even enough words to describe how horrible it was from the beginning until we escaped this place. You can’t even walk in properly you have to wait one hour for little car to take you to the pool and one hour back, seems that nobody care.
Stayed 5 nights in Dec 2025

6/10 Okay

Naomi Lynn

Travelled with family
We were a little disappointed in our customer service this trip. Our room had no water for 4 days so we had to shower at the spa. Also no working toilets for a day. Only option was to pay more to upgrade our room.
Stayed 9 nights in Dec 2025

2/10 Terrible

Sandeep Kumar

Stayed 4 nights in Dec 2025