Viceroy Los Cabos

5.0 star property

Photo gallery for Viceroy Los Cabos

View from room
On the beach, white sand, beach cabanas, sun-loungers
Lobby
4 restaurants; breakfast, lunch, dinner, and brunch served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$788
includes taxes & fees
28 June - 29 June

Explore the area

View map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405
  • Place, San Jose's Estuary and Bird Sanctuary
    ‪1 min walk‬
  • Place, Playa Hotelera
    ‪7 min walk‬
  • Place, Plaza Mega Comercial Mexicana
    ‪10 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Junior Suite, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View

  • Partial ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Ocean View (with Butler Service)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

  • Partial ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

  • Ocean view
  • 616 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 Double Beds and 3 King Beds
  • Free Wi-Fi

Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 697 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 3 King Beds
  • Free Wi-Fi

Room, 3 Bedrooms (Waterside Casita with Villa Host)

  • Ocean view
  • 332 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

Junior Suite, Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, Resort View (Plunge Pool and Butler Service)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 672 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Double Beds and 3 King Beds
  • Free Wi-Fi

Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

  • Beach view
  • 233 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 439 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 385 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 417 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

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About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at Viceroy Los Cabos. Within a 5-minute stroll you'll find Playa Hotelera and Plaza Mega Comercial Mexicana within a 15-minute walk. Highlights at this beachfront resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Casero Restaurant, serves Mexican cuisine and is open for breakfast, brunch and lunch. Otro Bar is the resort's own bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and kids' club. 64000 square feet (5946 square metres) of event facilities include 9 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .Attractions within a 10-minute drive of this 5-property class Zona Hotelera resort include San Jose del Cabo Art District and Puerto Los Cabos.

What's nearby

  • San Jose's Estuary and Bird Sanctuary - 1 min walk - 0.0 km
  • Playa Hotelera - 7 min walk - 0.6 km
  • Plaza Mega Comercial Mexicana - 10 min walk - 0.9 km
  • San Jose Estuary - 16 min walk - 1.4 km
  • Costa Azul Beach - 5 min drive - 3.1 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 17 min drive

Restaurants

  • ‪Panchos - ‬6 min walk
  • ‪Javier's - ‬6 min walk
  • ‪Zafiro - ‬6 min walk
  • ‪Casero - ‬1 min walk
  • ‪Zài - ‬6 min walk

About this property

Viceroy Los Cabos

Some rates at Viceroy Los Cabos are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Viceroy Los Cabos, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Beaux Arts resort also offers a children's pool, a hot tub and a steam room.

This 5-star San José del Cabo resort is smoke free.

  • 189 guestrooms or units
  • 6 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 64000 sq ft of conference space
  • 5946 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Viceroy Los Cabos offers 189 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Tempur-Pedic beds feature down duvets and premium bedding. 65-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This San José del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided.

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 20 to 50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Awacate
  • Casero Restaurant
  • Nidito Beach/Poolside Bar
  • Nido
  • Otro Bar

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach yoga
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 64,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 8 buildings
  • Beaux Arts architecture
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 200

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 13 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo

Mar Adentro Cabos Hotel

Mar Adentro Cabos San Jose del Cabo

Mar Adentro Cabos

Mar Adentro Cabos Los Cabos/San Jose Del Cabo

Viceroy Los Cabos Hotel San Jose del Cabo

Viceroy Los Cabos Hotel

Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

What is the cancellation policy at Viceroy Los Cabos?

Viceroy Los Cabos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viceroy Los Cabos?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Viceroy Los Cabos on 28 June 2026 start from AU$788, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viceroy Los Cabos?

Yep, Viceroy Los Cabos has free extended parking.

Are there any beaches close to Viceroy Los Cabos?

Yep, Viceroy Los Cabos is a short 20-minute walk from Costa Azul Beach. Fun beach activities include yoga.

Is there a spa on site at Viceroy Los Cabos?

Yep, there is an onsite spa at Viceroy Los Cabos. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Viceroy Los Cabos have a pool?

Viceroy Los Cabos has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Viceroy Los Cabos?

Viceroy Los Cabos features 5 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with Tempur-Pedic beds, premium bedding and 24-hour room service.

What makes Viceroy Los Cabos a romantic place to stay?

1 hot tub and couples spa treatments, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Viceroy Los Cabos.

Is Viceroy Los Cabos family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Viceroy Los Cabos is a hit with families.

Does Viceroy Los Cabos serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Viceroy Los Cabos?

No, Viceroy Los Cabos does not offer an airport shuttle service.

Is there a bar or restaurant at Viceroy Los Cabos?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viceroy Los Cabos?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viceroy Los Cabos?

Furry friends are welcome at Viceroy Los Cabos, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 14 kg per pet.

Is there a golf course on site at Viceroy Los Cabos?

There is a golf course next to Viceroy Los Cabos.

Viceroy Los Cabos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 759 out of 1001 reviews
Rating 8 - Good. 116 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Wenqing

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Too much invisible cost. The restaurants in it are ridiculously high expense
Stayed 2 nights in Feb 2026

10/10 Excellent

Sean, seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with a very calm vibe and great service. Everything was so clean and friendly staff were always ready to assist. Lovely shallow pools surround the walk ways to the restaurants and beach plus beautiful ocean views from our room add to the serene environment. Absolutely stunning!
Stayed 6 nights in Feb 2026

10/10 Excellent

Michael

Always a great time.
Stayed 4 nights in Feb 2026

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breath taking aesthetically ..floating on infinity pools and reflections. Great views. Beach is pristine and expanisive..for miles. Staff are driendly and eager to please, as are Mexicans generally.
Stayed 7 nights in Feb 2026

10/10 Excellent

Janet Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have travelled a bit of late - and I must say this is by far the best customer service experience we have ever had. Every facet of it all - incl meals, rooms, beach, hospitality was outstanding. LOVED this hotel from the moment we arrived, it is beyond beautiful. We had the meal plan and the food was outstanding.
Stayed 11 nights in Feb 2026

10/10 Excellent

Ciara

Stayed 4 nights in Feb 2026

8/10 Good

chidinma

Not what it used to be when i came here in 2020. Breakfast is good but diners were not. I did the NYE package and it was a snooze fest. Super family friends with kids all over so if u want an adult vibes, dont come here esp during school holidays.
Stayed 3 nights in Dec 2025

10/10 Excellent

Coumba

Liked: Cleanliness, amenities, property conditions & facilities
10/10 amazing experience
Stayed 2 nights in Feb 2026

10/10 Excellent

mark

Stayed 4 nights in Feb 2026

10/10 Excellent

Eliza A., Woodside

Stayed 4 nights in Feb 2026

10/10 Excellent

Segun

Stayed 3 nights in Feb 2026

10/10 Excellent

Benjamin

Stayed 5 nights in Feb 2026

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good: clean, modern, cool rooms/patios, good service, easy walk to a small strip of good shops and restaurants. Bad: I thought I might like the architecture, but ultimately was just a little too strange. Also, the main dinner/bar area was rented out for an event, so that wasn’t great since we had planned to go there. Our particular unit was in a corner and one of the only units with a pretty bad angle to the water. They were not willing to move us unless we wanted to pay an additional 250/night, which wasn’t cool since they had space available. But the biggest annoyance is how difficult and bizarre it is to get down to the gym and beach. Probably takes 10min? just to get down to the beach. Considering this is a beachfront property, that concept just doesn’t make any sense
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The design of this hotel was absolutely unique to other luxury hotels we’ve stayed in. Using water features instead of landscaping made the whole stay feel more unique, and the first floor suite was gorgeous. All the employees were friendly and super attentive and helpful, and the personal concierge service was excellent and quickly responsive. Only small suggestion would be to have more pool chairs available, but it’s really a gorgeous property and a great stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

James

Stayed 2 nights in Feb 2026

10/10 Excellent

Lorena

Stayed 2 nights in Feb 2026

10/10 Excellent

Charles, Richmond

Liked: Cleanliness, property conditions & facilities
Staff were excellent. Hotel in wonderful condition
Stayed 4 nights in Feb 2026

10/10 Excellent

Madison Lauren

Stayed 7 nights in Feb 2026

10/10 Excellent

Carlito

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. It was well stocked and we didn’t need much. The resort is beautiful. The food is solid, overpriced for what you’re getting, but there are a lot of good restaurants nearby.
Stayed 4 nights in Jan 2026

6/10 Okay

Efrain Alberto Gutierrez

Travelled with family and small children
Liked: Cleanliness, amenities
The staff is very friendly and makes a genuine effort to provide good service. However, for a hotel that markets itself as high-end, there is room for improvement. Certain details made our stay unnecessarily stressful, especially when traveling with a small child. I would not recommend this hotel for families with babies or toddlers. We wanted to visit the Gallery District with our two-year-old daughter, which is only a five-minute drive from the hotel. Since taxis and Ubers usually do not provide car seats, we asked our butler for help with transportation. We were told the only option was to hire the hotel’s service for $300, which felt unreasonable for such a short trip. Given the hotel’s emphasis on comfort and a stress-free experience, we expected more flexibility or a fairer solution. For the price we paid (around $2,000 for three non–all-inclusive nights), attention to detail was lacking. We also experienced repeated internet issues and eventually had to change rooms because the Chromecast was not working. Overall, the hotel is attractive and the staff is well-intentioned, but for the price, it fell short of delivering the stress-free experience we expected.
Stayed 3 nights in Feb 2026

10/10 Excellent

Curtis, Calgary

Stayed 2 nights in Dec 2025

10/10 Excellent

FNU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great services.
Stayed 4 nights in Jan 2026

8/10 Good

Barbara Julia

Stayed 4 nights in Jan 2026