Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Pasadena with an outdoor pool

Photo gallery for Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

Bar (on property)
Loft, 2 Queen Beds, Non Smoking, Patio
Lobby lounge
Breakfast, lunch, dinner served; American cuisine
Outdoor pool, open 7:00 AM to 9:00 PM, pool cabanas (surcharge)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
The current price is AU$307
includes taxes & fees
29 June - 30 June

Explore the area

Map
303 Cordova St, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪3 min walk‬
  • Pasadena Playhouse
    ‪12 min walk‬
  • Rose Bowl Stadium
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Larger Studio, 1 King Bed, Ground Floor

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Loft, 1 King Bed, Non Smoking, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Loft, 2 Queen Beds, Non Smoking, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Pasadena

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel puts you in the heart of Pasadena, connected to the convention centre and within a 20-minute stroll of Pasadena Convention Center and Pasadena Playhouse. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Lyric, serves American cuisine and is open for breakfast, lunch and dinner. Agent's Only is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, pool cabanas and pool loungers. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Pasadena hotel include Rose Bowl Stadium and Santa Anita Park.

What's nearby

  • Pasadena Convention Center - 3 min walk - 0.3 km
  • Pasadena Playhouse - 12 min walk - 1.0 km
  • California Institute of Technology - 18 min walk - 1.6 km
  • Rose Bowl Stadium - 3 min drive - 3.7 km
  • The Huntington Library, Art Museum, and Botanical Gardens - 6 min drive - 4.5 km

Getting around

  • Pasadena Station - 4 min walk
  • Del Mar Station - 6 min walk
  • Burbank, CA (BUR-Hollywood Burbank) - 28 min drive

Restaurants

  • ‪Pasadena Civic Auditorium - ‬5 min walk
  • ‪Rubio's Coastal Grill - ‬7 min walk
  • ‪Houston's - ‬6 min walk
  • ‪Stone Brewing Tap Room - ‬6 min walk
  • ‪El Cholo Café Pasadena - ‬8 min walk

About this property

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

Pet-friendly hotel connected to the convention centre in Pasadena with an outdoor pool
Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel. For a fee, parking is available. A complete renovation of Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel was completed in July 2023.

This 4-star Pasadena hotel is smoke free.

  • 311 guestrooms or units
  • 5 levels
  • Conference rooms
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel offers 311 accommodations with coffee/tea makers and complimentary bathrobes. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium digital channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: USD 5 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agent's Only
  • Lyric
  • Take One Market

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Tile flooring in public areas
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - July 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 for adults and USD 0 to 20 for children
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Pasadena
Pasadena Sheraton
Pasadena Sheraton Hotel
Sheraton Hotel Pasadena
Sheraton Pasadena
Sheraton Pasadena Hotel
Sheraton Pasadena Hotel Pasadena
Sheraton Pasadena Hotel
Hotel Dena Pasadena Los Angeles a Tribute Portfolio Hotel

Frequently asked questions

What is the cancellation policy at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel on 29 June 2025 start from AU$307.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

Yep, Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel has a self car park with in/out privileges for USD 30 per night.

Does Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel have a pool?

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.

What makes Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel.

Is Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel is a hit with families.

Does Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel serve breakfast?

Yeah, full breakfast is served daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

No, Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

Dogs are welcome at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 403 out of 646 reviews
Rating 8 - Good. 140 out of 646 reviews
Rating 6 - Okay. 60 out of 646 reviews
Rating 4 - Poor. 24 out of 646 reviews
Rating 2 - Terrible. 19 out of 646 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Feb 2025

8/10 Good

Phil, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly friendly. It's attached to the convention center which is super convenient. Bar has great food and drinks. Room was nice except for the fact that the shower plumbing vibrates loud enough to wake half the hall... about 1 in 3 times you use it.
Stayed 10 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jon

Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient in Pasadena

Check in was fast and efficient. The room I booked was ready early. It was clean and spacious. Service was excellent. Look forward to staying again. Hotel was convenient to restaurants and Pasadena museums.
Stayed 3 nights in Mar 2025

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff were pleasant engineering and bartenders were less than welcoming and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Cris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

wanqi

Stayed 1 night in Feb 2025

10/10 Excellent

Giuseppe

Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet hotel with excellent, helpful staff. Easy to walk to area parks and abundant dining and shopping options also within walking distance. Multiple on-site eating options as well.
Stayed 4 nights in Feb 2025

10/10 Excellent

Willie, Springboro

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities
great location and beautiful hotel with amenities. The TV didn't work and the bed sheets didn't smell great, as well as the flat tiny pillows. Good hotel but pricey considering some aspects.
Stayed 3 nights in Feb 2025

6/10 Okay

Sadatoshi

Business traveller
Stayed 4 nights in Feb 2025

10/10 Excellent

ISHII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

john, Fort Myers Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Bartender was really great. Kept the bar open for me. Much appreciated very friendly. After a long flight and a long day.
Stayed 1 night in Feb 2025

8/10 Good

Alexa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at Hotel Dena

Great hotel. Enjoyed all the vintage touches throughout…the theater, the bar, the restaurant the vintage Rolls Royce out front. Comfy beds, nice rooms
Vintage Theater
Vintage Bar
Entryways with Rolls Royce
Stayed 2 nights in Dec 2024

4/10 Poor

Giselle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that the other guests had animals (dogs and cats) that were barking and meowing loudly. Our TV remote was not functioning properly. The AC would not stay on. When we spoke to the concierge about our stay (because she had asked how our stay was) and let her know about the disappointment, she did not seem to care and just said "oh ok." So there was really no point in her asking unless she was actually going to do something about it. She could have provided us with information on speaking to someone or leaving a comment. The parking was awful and we circled for several minutes and were informed by an employee in the basement level that the manhole was overflowing. We only stayed one night, but we still paid and would have liked to have had a better experience.
Stayed 1 night in Feb 2025

2/10 Terrible

Vanessa

Disliked: Staff & service
Horrible, never again we were better off at a motel. They downgraded our room when we got there. No refund. Lobby check in and out was horrible.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kathryn

Liked: Cleanliness, room comfort

Good and Bad

We were refugees from the Eaton fire, lost our home and needed a place to stay with our cat. They were very accommodating of our kitty and staff was friendly. The rooms are ready for a renovation with worn finishes and fabrics. There was no hair dryer in the room. Requested one in the evening and it took hours to arrive. The next morning went to dry my hair and found the dryer did not work. Improvements needed but it is well located and offered us a comfortable place to stay with our cat when we needed it.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

so-so stay

they seem extraordinarily understaffed. Trying to get to the front desk by phone was ridiculous. Took 45 minutes before somebody picked up the line. hair dryer was not in the bathroom so trying to get a hold of somebody who could intern get a hairdryer up to me was a whole ordeal. The self parking was daunting as it was in a garage that served the convention center. And I’m handicapped. And the handicap places where totally filled. Maybe five available if cars weren’t in the spots. overall I was not a big fan. The place looked like it trying to be hip and cool but it wasnt executed successfully. I won’t be staying there again when I come back to Pasadena.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

MeLisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen is rather slow
Stayed 5 nights in Jan 2025