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4.0 out of 5

"Well located easy access to all the sights Great breakfast,quiet rooms " More

By a verified traveller on Sat 31 Aug 2019

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Hotel Description

Thistle London Hyde Park Kensington Gardens puts you in the heart of London, within just a 10-minute stroll of Kensington Gardens and Hyde Park. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi.

You can enjoy LED TVs, coffee/tea makers, and safes, featured in all 175 rooms. 24-hour room service, hair dryers, and phones are also available.

The brasserie, The Brasserie, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star London City Centre hotel include Kensington Palace and Royal Albert Hall.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$181* Per night/room 26 Oct. - 27 Oct.

Family Room (3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room (Suite)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Thistle London Hyde Park Kensington Gardens ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Thistle London Hyde Park Kensington Gardens

Everyone (4) Family (2)
4 out of 5
Well located easy access to all the sights Great breakfast,quiet rooms

Posted by on 31 Aug. 2019

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Comment from Hotel Management

2 Sep. 2019 by Anca Mihai

Thank you for your nice review, Hope we can welcome you back soon Kind Regards

4 out of 5
Opposite Hyde Park and around the corner from Paddington restaurants and easy stroll to Marble Arch and Oxford Street through the Park. Tube and bus stops a minutes walk. Rooms okay for London and bathroom refurbished. Very comfortable bed. .

Posted by on 20 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Guest relations

Thank you for your wonderful review, we were pleased you enjoyed your stay and location and we hope we can welcome you back soon again.

4 out of 5
Cons: The hotel should change , there advertising.
Location: O k location
I would not book with wot if , there web site is not true to the hotel.

Posted by on 21 Jun. 2018

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Comment from Hotel Management

23 Jun. 2018 by Kai

Dear Guest, Thank you for your nice review, we are pleased you enjoyed the stay but sorry to hear that the booking process was not to your satisfaction. Why don't you book next time through the thistle website. We hope we can welcome you back to the hotel very soon.

4 out of 5

Good location

Good location close to Queensway and Bayswater tube stations. Standard room was small so we upgraded to deluxe room after a few nights. Rooms need drawers so guests can unpack their bags. Closet was provided but would have preferred drawers (only two drawers in room had kettle & coffee/tea and hairdryer in them). Otherwise rooms were comfortable. Shower pressure in deluxe room on 9th floor was very weak but our original shower in standard room on 6th floor was great. Staff were very helpful and friendly. Would stay again as it was convenient for us.

Posted by on 18 Apr. 2018

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Comment from Hotel Management

18 Apr. 2018 by Kai

Thank you for your wonderful review and we are pleased you had an enjoyable stay in our central London location. Depending on the room type the size of the room is increasing and also is the storage space. Next time you stay with us why don't you try the deluxe king room.

5 out of 5

Would definitely recommend this hotel!

The staff was great and accomodating, rooms were clean, good breakfast and not to forget great location. Hyde Park is across the road. Oxford & Edgware road are waling distace (10-15 minutes walk). You should definitely put this hotel on your list.

Posted by , from Melbourne on 7 Jan. 2018

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Comment from Hotel Management

7 Jan. 2018 by Kai

Dear Guest, Thank you for your wonderful review and we are thrilled you enjoyed your stay at the Thistle Kensington Gardens. We have passed on your compliments to the staff as well and we hope we can welcome you back to the hotel very soon.

3 out of 5

good location

Pros: location
Cons: room cleaning
Location: good
bad stains on carpet, did not appear to have been vacumned

Posted by , from oz on 1 Oct. 2017

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Comment from Hotel Management

5 Oct. 2017 by Kai

Dear Reviewer, Thank you for your time to review your recent stay with us. We are sorry to hear that you did not find the carpet to your full satisfaction. We have started changing some of the carpets and we will review your room as well to make sure we offer a consistently high standard throughout the hotel.

About the Thistle London Hyde Park Kensington Gardens

Location 104 Bayswater Road, London, England W2 3HL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Thistle London Hyde Park Kensington Gardens. For a fee, parking is available. This Art Deco London hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (24.6 km / 15.3 mi)
  • Train station: London Paddington Station (1.2 km / 0.7 mi)
  • Metro station: Queensway Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with safes and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

The Brasserie - Overlooking the garden, this brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 per person (approximately)
  • Self parking fee: GBP 24.00 per day
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kensington Gardens Thistle
  • Kensington Thistle
  • Kensington Thistle Gardens
  • Thistle Gardens
  • Thistle Gardens Kensington
  • Thistle Kensington
  • Thistle Kensington Gardens
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens Hotel London
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens London, England
  • Thistle Kensington Gardens
  • Thistle London Hyde Park Kensington Gardens Hotel
  • Thistle London Hyde Park Kensington Gardens London
  • Thistle London Hyde Park Kensington Gardens Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.