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Thistle Kensington Gardens

4-star property
104 Bayswater Road, London, England 1800 796 370
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Very good!
83%
of guests recommend
4.0 out of 5
Wotif Guest Rating
View all 14 Wotif Guest Reviews

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Hotel Description

Thistle Kensington Gardens puts you in the heart of London, within just a 10-minute stroll of Kensington Gardens and Hyde Park. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi.

LED TVs, coffee/tea makers and safes are featured in all 175 rooms. 24-hour room service, hairdryers and phones are also available.

The brasserie, The Brasserie, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star London City Centre hotel include Kensington Palace and Royal Albert Hall.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$144* Per night/room 3 Nov. - 4 Nov.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room (3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room (Suite)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Thistle Kensington Gardens ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Thistle Kensington Gardens

Everyone (9) Couples (3) Family (2)
4 out of 5
Well located easy access to all the sights Great breakfast,quiet rooms

Posted by on 31 Aug. 2019

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Comment from Hotel Management

2 Sep. 2019 by Anca Mihai

Thank you for your nice review, Hope we can welcome you back soon Kind Regards

4 out of 5
Opposite Hyde Park and around the corner from Paddington restaurants and easy stroll to Marble Arch and Oxford Street through the Park. Tube and bus stops a minutes walk. Rooms okay for London and bathroom refurbished. Very comfortable bed. .

Posted by on 20 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Guest relations

Thank you for your wonderful review, we were pleased you enjoyed your stay and location and we hope we can welcome you back soon again.

4 out of 5
Cons: The hotel should change , there advertising.
Location: O k location
I would not book with wot if , there web site is not true to the hotel.

Posted by on 21 Jun. 2018

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Comment from Hotel Management

23 Jun. 2018 by Kai

Dear Guest, Thank you for your nice review, we are pleased you enjoyed the stay but sorry to hear that the booking process was not to your satisfaction. Why don't you book next time through the thistle website. We hope we can welcome you back to the hotel very soon.

4 out of 5

Good location

Good location close to Queensway and Bayswater tube stations. Standard room was small so we upgraded to deluxe room after a few nights. Rooms need drawers so guests can unpack their bags. Closet was provided but would have preferred drawers (only two drawers in room had kettle & coffee/tea and hairdryer in them). Otherwise rooms were comfortable. Shower pressure in deluxe room on 9th floor was very weak but our original shower in standard room on 6th floor was great. Staff were very helpful and friendly. Would stay again as it was convenient for us.

Posted by on 18 Apr. 2018

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Comment from Hotel Management

18 Apr. 2018 by Kai

Thank you for your wonderful review and we are pleased you had an enjoyable stay in our central London location. Depending on the room type the size of the room is increasing and also is the storage space. Next time you stay with us why don't you try the deluxe king room.

5 out of 5

Would definitely recommend this hotel!

The staff was great and accomodating, rooms were clean, good breakfast and not to forget great location. Hyde Park is across the road. Oxford & Edgware road are waling distace (10-15 minutes walk). You should definitely put this hotel on your list.

Posted by , from Melbourne on 7 Jan. 2018

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Comment from Hotel Management

7 Jan. 2018 by Kai

Dear Guest, Thank you for your wonderful review and we are thrilled you enjoyed your stay at the Thistle Kensington Gardens. We have passed on your compliments to the staff as well and we hope we can welcome you back to the hotel very soon.

3 out of 5

good location

Pros: location
Cons: room cleaning
Location: good
bad stains on carpet, did not appear to have been vacumned

Posted by , from oz on 1 Oct. 2017

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Comment from Hotel Management

5 Oct. 2017 by Kai

Dear Reviewer, Thank you for your time to review your recent stay with us. We are sorry to hear that you did not find the carpet to your full satisfaction. We have started changing some of the carpets and we will review your room as well to make sure we offer a consistently high standard throughout the hotel.

4 out of 5
Very comfortable staff at reception were exceptional

Posted by on 29 Jun. 2016

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4 out of 5

Recommended by friends.

Pros: Location, close to shopping and easy access to transport
Cons: A small fridge would be good
Location: Hyde Park- Kensington Gardens for an evening walk, easy walking distance to shops and local bars
We were late to arrive, our room was ready and comfortable. Loved the location across from Hyde Park-Kensington Gardens, close to transport easy to get to the city.

Posted by , from Perth.Western Australia on 13 Jun. 2016

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5 out of 5
Pros: Had everything I needed and so fresh and clean
Location: Near 2 tube stations
Facilities: Modern, Everything you'd need; Value: Fantastic, Great breakfast; Cleanliness: Spotless, Immaculate;

Posted by , from Australia - NSW - Sydney on 14 Dec. 2014

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4 out of 5
Pros: Location to two different tube lines and view of Kensington Gardens across the road.
Cons: The room and bathroom quite small. Lift is very small so try and stay on first or second floor to walk up and down stairs which is easy.
Location: Convenient and great view
Facilities: Rooms and lift are small; Value: Affordable; Service: Go the extra mile; Cleanliness: Pleasant; I think the staff, the location, the view of the gardens and having supermarkets and eateries outweighs size of rooms and of lift.

Posted by , from Australia - QLD - Brisbane on 2 Nov. 2013

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About the Thistle Kensington Gardens

Location 104 Bayswater Road, London, England W2 3HL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Thistle Kensington Gardens. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (24.5 km / 15.2 mi)
  • Train station: London Paddington Station (1.1 km / 0.7 mi)
  • Metro station: Queensway Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle Kensington Gardens offers 175 forms of air-conditioned accommodation with a safe and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

The Brasserie – Overlooking the garden, this brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 16

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 per person (approximately)
  • Self-parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kensington Gardens Thistle
  • Kensington Thistle
  • Kensington Thistle Gardens
  • Thistle Gardens
  • Thistle Gardens Kensington
  • Thistle Kensington
  • Thistle Kensington Gardens
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens Hotel London
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens London, England
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.