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The Mad Hatter Hotel

3.0 star property
Riverfront hotel with 24-hour front desk and restaurant

Photo gallery for The Mad Hatter Hotel

Bar (on property)
Exterior
Standard Double or Twin Room
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$326
includes taxes & fees
11 May - 12 May

Explore the area

Map
3 - 7 Stamford Street, London, England, SE1 9NY
  • London Eye
    ‪16 min walk‬
  • London Bridge
    ‪18 min walk‬
  • Big Ben
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Individually decorated
Heating
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

The Mad Hatter Hotel places you in the centre of London, within just a 15-minute stroll of popular places like St. Paul's Cathedral and Tate Modern. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and express check-out. Full breakfast is available. .Attractions within a 15-minute walk of this 3-property class London City Centre hotel include Borough Market and The Strand.

What's nearby

  • St. Paul's Cathedral - 13 min walk - 1.1 km
  • London Eye - 16 min walk - 1.4 km
  • London Bridge - 18 min walk - 1.6 km
  • Big Ben - 4 min drive - 2.0 km
  • Trafalgar Square - 5 min drive - 2.4 km

Getting around

  • Southwark Underground Station - 5 min walk
  • London Blackfriars Station - 7 min walk
  • Heathrow Airport (LHR) - 56 min drive

Restaurants

  • ‪Founder's Arms - ‬5 min walk
  • ‪FCB Coffee - ‬5 min walk
  • ‪Doggetts Coat & Badge - ‬2 min walk
  • ‪Art Yard Bar & Kitchen - ‬1 min walk
  • ‪Jamboree Foodfest & Bar - ‬3 min walk

About this property

The Mad Hatter Hotel

Riverfront hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified The Mad Hatter Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

This 3-star London hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Mad Hatter Hotel offers 30 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bosnian, Croatian, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Serbian, Spanish, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hatter Hotel
Hotel Mad
Mad Hatter Hotel
Mad Hatter Hotel London
Mad Hatter London
Mad Hotel
Hotel Mad Hatter
The Mad Hatter Hotel London, England
The Mad Hatter Hotel Hotel
The Mad Hatter Hotel London
The Mad Hatter Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Mad Hatter Hotel?

The Mad Hatter Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Mad Hatter Hotel?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at The Mad Hatter Hotel on 11 May 2025 start from AU$325.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mad Hatter Hotel serve breakfast?

Yeah, our guests highly rate the full breakfast here! It's the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Mad Hatter Hotel?

No, The Mad Hatter Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Mad Hatter Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Mad Hatter Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Mad Hatter Hotel?

No, pets are not allowed.

The Mad Hatter Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ron

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Sucharitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper pub with a good hotel pleasant staff and easy to find. What’s not to like
Stayed 2 nights in Jan 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will certainly be back!

The staff were remarkably kind as well as accommodating. The front desk - Sammy - was more than happy to receive and hold onto packages I had delivered to the hotel to pick up at check in. The rooms were spacious. The pub was very enjoyable. My only regret was being there for only one evening.
Stayed 1 night in Jan 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to all the major sites and experiences. Feels lovely and cozy as one of the few real victorian buildings in the area. Good food too and lovely helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here and we will be back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay Friendly Staff

Our stay was lovely! The gentlemen at the front desk were very welcoming and helpful. I hadn't been to London in many years and they were very pleasant to talk with and had lots of information for us upon arrival. Breakfast was also very nice and all the staff in the restaurant were top class.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natasha

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I spent two nights here. The room was generously sized and and very comfortable. The location was walking distance to two underground stations and to plenty of nearby restaurants/stores. We would definitely return on a future trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ekin Yagmur, Mountain View

Travelled with partner
Liked: Cleanliness, staff & service
Welcoming and helpful staff. The breakfast at the pub was pretty good with different options. The pub has Alice in Wonderland theme all around, which gives it an original character as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for our trip. Reception staff super friendly and helpful, large room, modern decor above a traditional pub. Good breakfast choice. Would recommend and stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel on the site of hat factory. Public areas nicely decorated with Alice in Wonderland themes. Convenient position for London sights.
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolute delight staying at the Mad Hatter; lovely staff, great food, excellent room. Everything you could hope for, and be prepared to make friends with the witty and friendly bar staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel great location

The staff was very helpful and friendly. The pub was great and breakfast was terrific. Our rooms were quaint and well kept. I would’ve happy to stay again and recommend to friends and colleagues.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Mad Hatter! Our room was cozy and fun, and the breakfast was delicious. The staff were super helpful and kind - love this place!
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at Madhatters for 1 night on the 9th October. After looking at your hotel reviews on expedia and your own website the place looked great and a bit quirky. Location was also very good. On arriving on the weds afternoon I was booked into room 210. I was immediately disappointed in the room. Dull, tired and uninspiring and with a view of concrete and rubbish. It didn't get much better unfortunately when I went to use the bathroom with mould and bad finishing to be seen across the bath/shower area and the toilet cistern. At night there was lots of noise from the main traffic outside and all also from other hotel residence at around 2am. Sound proofing basic sealed double glazing would have helped with this. I had breakfast in the morning and chose the avocado on toast and it was dreadful. Cold and a colour which looked like it would make me ill. I mentioned all this when I checked out after breakfast but the man behind reception did not look bothered one bit which summed up my whole experience of staying here. I know hotels within the city center can come at a premium due to their location alone but I would expect basic standards to be kept for £240 a night. I have been asked by Expedia to rate my stay but I wanted to give the hotel my direct feedback first before I do post anything online, mad hatter did not respond to my complaint. sums it up really.
Stayed 1 night in Oct 2024

2/10 Terrible

DAvid

Business traveller
Liked: Amenities
Disliked: Staff & service
Turned up at 9.00pm Had confirmation but told I couldn’t stay Insisted I had reservation They called police and police advised I would find another hotel late at night No exclamation was given Other staff were perplexed! What an Aragant rude manager Should be sacked!!
Stayed 1 night in Oct 2024

6/10 Okay

oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful staff at this hotel! Friendly, helpful and made the whole trip that much better because of their awesomeness!!
Stayed 3 nights in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024