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Hux Hotel

4.0 star property

Photo gallery for Hux Hotel

Lobby
Signature
Hux Penthouse | Living area
Front of property
Hux Penthouse | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
9 Kensington High Street, London, England, W8 5NP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Kensington Palace
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

Petite

8.6 out of 10
Excellent
(9 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Signature

9.0 out of 10
Wonderful
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Autograph

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Two Bedroom Residence Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • Park view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

One Bedroom Residence Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

London

Hux Hotel puts you in the heart of London, within just a 10-minute stroll of Kensington Gardens and Kensington Palace. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 4-property class London City Centre hotel include Royal Albert Hall and Hyde Park.

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 1 min walk - 0.1 km
  • Kensington Palace - 5 min walk - 0.4 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Hyde Park - 12 min walk - 1.0 km

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 5 min walk
  • London (LCY-London City) - 57 min drive

Restaurants

  • ‪Jacuzzi - ‬4 min walk
  • ‪Dishoom Kensington - ‬4 min walk
  • ‪Origin Kensington - ‬1 min walk
  • ‪Knoops - ‬3 min walk
  • ‪Goat Tavern - ‬1 min walk

About this property

Hux Hotel

As a guest of Hux Hotel, you'll find multilingual staff, concierge services, and dry cleaning/laundry services. There are 3 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hux Hotel also features complimentary use of a nearby fitness facility and a lift.

This 4-star London hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • Conference rooms
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
Hux Hotel offers 28 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks and kitchen islands. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • 6 steps to reach entrance
  • Lift

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen island

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Lift is available from Reception which is on the 1st floor.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Seraphine Garden
The Hux Hotel
The Nine Hotel
Hux Hotel Hotel
Hux Hotel London
Hux Hotel Hotel London
Seraphine London Kensington Garden Hotel

Frequently asked questions

What is the cancellation policy at Hux Hotel?

Hux Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hux Hotel?

No, Hux Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Hux Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hux Hotel?

Cats and dogs are welcome at Hux Hotel, with food and water bowls on offer.

Hux Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 271 reviews
Rating 8 - Good. 54 out of 271 reviews
Rating 6 - Okay. 15 out of 271 reviews
Rating 4 - Poor. 3 out of 271 reviews
Rating 2 - Terrible. 6 out of 271 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise

Stayed 1 night in Nov 2025

8/10 Good

Karen

Travelled with partner
A very clean room Facilities good Fantastic location for the RAH
Stayed 1 night in Dec 2025

6/10 Okay

shannon

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Be careful with this one. They have different rooms. Make sure you get the room you paid for.
Stayed 2 nights in Sep 2025

10/10 Excellent

stephanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
we loved this hotel. Three ladies in a two bedroom and it was perfect. Stylish, clean and the bar downstairs was fantastic. Service all around was great and a wonderful location. I would absolutely recommend and stay here again!
Hotel living/dining room
downstairs lounge
downstairs lounge
kitchen area/hallway
Stayed 3 nights in Oct 2025

10/10 Excellent

Mayra

Stayed 1 night in Nov 2025

2/10 Terrible

Lisa

Business traveller
Disliked: Staff & service, amenities
Room was very small, I did have an ok stay however upon leaving I left a charger and despite being told that they had the charger on the same day and asking for my address I have spent the last 4/5 months chasing them to get the charger back. Most of the time they don’t bother responding, on the times that they have they say they’ll get back to me and don’t bother. It’s clearly been lost or taken I just wish they’d have the courtesy to respond and tell me they no longer have it!!!
Stayed 1 night in Jul 2025

2/10 Terrible

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

8/10 Good

Elda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned in a timely manner. Staff extremely helpful. Location was excellent and was nearby areas we wanted to visit.
Stayed 6 nights in Nov 2025

2/10 Terrible

James

Stayed 1 night in Oct 2025

8/10 Good

melissa kara

friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Min

Stayed 2 nights in Nov 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenienty located in Kensington High Street. Public transport, Kensington Park and shops were all nearby. The staff at Hux were friendly and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

8/10 Good

Niall

Stayed 2 nights in Oct 2025

10/10 Excellent

Stan

Stayed 4 nights in Oct 2025

8/10 Good

Isobel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice to stay and just what I needed for an overnight stay. Really comfy bed to sleep in. The only thing I will mention is the water pressure in the shower was low, needs to be adjusted. Other than that, an excellent stay
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Rooms are a bit small but that is expected for londom
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very funky, boutique hotel in the heart of London. I would absolutely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Abid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely decor in the stairwells. Staff very friendl

Was attending a gig at The Royal Albert Hall and it was 5 mins walk away. Lovely decor in the stairwells. Staff very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Hotel staff excellent with service and friendliness Accomodation amazing
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever, the staff were so attentive, we felt like Royals
Stayed 2 nights in Oct 2025