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4.0 out of 5

"Friendly staff, great location and great hotel. Would recommend! " More

By a verified traveller on Sat 23 Sep 2017

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Hotel Description

DoubleTree by Hilton Hotel London - Westminster puts you in the heart of London, within just a 10-minute stroll of Tate Britain and Houses of Parliament. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with satellite channels, and all 464 rooms feature free wired Internet, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators and room service. Free bottled water, safes, and hair dryers are also available.

The restaurant, Art St Kitchen, serves Modern European cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. English breakfast is available daily between 7 AM and 10 AM.

Places within a 15-minute walk of this 4-star London City Centre hotel include Westminster Abbey and Big Ben.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$211* Per night/room 27 Aug. - 28 Aug.

Deluxe Queen Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed (Master, Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel London - Westminster ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel London - Westminster

Everyone (4) Family (1)
5 out of 5

Posted by on 23 Aug. 2019

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2 out of 5
Breakfast was great as were staff. Check in staff were not good & gave us a terrible room with a huge water mark on the bathroom ceiling, however didn’t flinch then we requested a room change

Posted by on 8 Aug. 2019

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4 out of 5

Posted by on 6 Jan. 2019

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5 out of 5

Great location.

Friendly staff, great location and great hotel. Would recommend!

Posted by , from Melbourne, Australia on 23 Sep. 2017

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4 out of 5
Dining experience unacceptable . Waiting 40 minutes for an omelette excessive.

Posted by , from australia on 17 Sep. 2017

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About the DoubleTree by Hilton Hotel London - Westminster

Location 30 John Islip Street, London, England SW1P 4QP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Hotel London - Westminster. A complete renovation of DoubleTree by Hilton Hotel London - Westminster was completed in 2018. This 4-star London hotel is smoke free.

  • 464 guestrooms or units
  • 14 levels
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Heathrow Airport (LHR) (27.3 km / 17 mi)
  • Train station: London Victoria Rail Station (1.6 km / 1 mi)
  • Metro station: Pimlico Underground Station (0.8 km / 0.5 mi)

Room Amenities

DoubleTree by Hilton Hotel London - Westminster offers 464 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 10 AM.

Art St Kitchen - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 48 hours
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 21.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel London Westminster
  • DoubleTree Hilton London Westminster
  • DoubleTree Hotel London Westminster
  • DoubleTree London Westminster
  • Hilton DoubleTree London Westminster
  • Hilton Hotel London Westminster
  • Hilton London Westminster Hotel
  • Hotel DoubleTree
  • London Westminster DoubleTree
  • London Westminster Hilton
  • DoubleTree Hilton Hotel Westminster
  • DoubleTree Hilton Westminster
  • DoubleTree by Hilton Hotel London - Westminster Hotel
  • DoubleTree by Hilton Hotel London - Westminster London
  • DoubleTree by Hilton Hotel London - Westminster Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.