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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Photo gallery for citizenM London Victoria Station

Cozy living space with a bookshelf, comfortable sofa, and armchair.
Relax in our inviting lobby, featuring a central table with snacks and drinks, a beverage display, and comfortable seating.
Experience the sleek, contemporary design of Citizen hotel, featuring a grid of windows and a clean, structured architecture.
Relax in this serene living space with two comfortable armchairs and a small table, surrounded by a bookshelf and natural light.
Experience the city from your retreat, featuring a comfortable bed, a bedside table, and a large window with a city view.

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi
The current price is AU$267
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

9.2 out of 10
Wonderful
(320 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
Hairdryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Fan
Separate bedroom
Premium bedding
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

London

CitizenM London Victoria Station places you in the centre of London, within just a 5-minute stroll of Victoria Station Travel Information Centre and within 15 minutes of Buckingham Palace. Highlights at this property include a restaurant, a bar/lounge and a 24-hour business centre. .Smart televisions with digital channels are featured in all 226 rooms, and you can enjoy iPads, iPod docks and safes. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, TVs, hairdryers and phones are available. Housekeeping is available on request. .The restaurant, CanteenM, is open for breakfast, lunch and dinner. CanteenM is the property's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre property include Green Park and Hyde Park Corner.

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Big Ben - 17 min walk - 1.5 km
  • Trafalgar Square - 4 min drive - 2.0 km
  • Piccadilly Circus - 4 min drive - 2.0 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is AU$380
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Victoria Station?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 10 Aug 2025 start from AU$266.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Victoria Station a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Victoria Station.

Does citizenM London Victoria Station serve breakfast?

Yep, our travelers highly rate the buffet brekkie here! Available daily between 6:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM London Victoria Station?

No, citizenM London Victoria Station does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Victoria Station?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Victoria Station?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM London Victoria Station?

No, only service animals are allowed.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1477 out of 1940 reviews
Rating 8 - Good. 339 out of 1940 reviews
Rating 6 - Okay. 80 out of 1940 reviews
Rating 4 - Poor. 24 out of 1940 reviews
Rating 2 - Terrible. 20 out of 1940 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Peggy

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It has a great vibe and is close to everything . The room was very clean and comfortable. Staff is friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Khoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cozy hotel room for the two of us. Though it did its job for a place to sleep and shower. Super convenient because it's near Victoria station to use the underground which will allow you to go everywhere. The staff is friendly and were very nice. If you're staying here to go to Victoria Coach Station, just know that it's actually a further 5mins walk from the underground station. One thing to note, the area can be a bit rough at night. There were lots of drug users around, but my wife and I didn't feel unsafe, just be mindful of your surroundings.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great central location. The staff was excellent and the food great!
Stayed 2 nights in Apr 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but very small and lots of homeless

Nice hotel, very small but cozy. My only problem is the amount of homeless nearby. Most won’t bother you, but occasionally a mentally ill person might scare you.
Stayed 3 nights in Apr 2025

10/10 Excellent

andrew

Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed here multiple times, WiFi has gotten worse and sketchy people camp out in the area at all times of day, not as good as it used to be
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with a fabulous location and friendly staff!! Shower is a bit small but that is to be expected since this hotel is all about efficiency.
Stayed 4 nights in Apr 2025

4/10 Poor

Jason

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel very noisy at night. The sound of low level alarm noise all night.
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the vibe at CitizenM properties. Our first experience was last summer in both Zurich and Geneva, both easy walking distance from railway stations. The location in London was just a 5 minute stroll to Victoria Station, which allowed us to explore the city via the underground with ease.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and the staff was awesome, will definitely stay here again
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

6/10 Okay

Leonel

Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night as a stopover in London, room was perfect. Hotel staff were helpful and friendly, location is minutes from Victoria station.
Stayed 1 night in Apr 2025

8/10 Good

Nyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, smelled pleasant, was comfortable and quiet for the most part. The room had everything you'd require. Only thing the television gave a bit of trouble casting. Early check-in had a little wait but check-out was a breeze.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather small for 2 (non-couple) people but the property, food and especially the staff will bring me back to CitizenM again!
Stayed 5 nights in Apr 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Victoria station which is convenient but also very very busy. Bathroom gives zero privacy if you’re staying with anyone

6/10 Okay

Paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
If you like cruise ship cabins; you’ll enjoy this property. Cleaning crew was rude when using downstairs public toilet; however, staff was great! Area around hotel is sketchy with folks living on the streets; bars and restaurants are fine.
Stayed 3 nights in Apr 2025

10/10 Excellent

Umejei

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Nice hotel. Clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Micro-heaven

I was honestly extremely pleasantly surprised by this property. I knew that I was booking a very small room, but I was absolutely delighted at the efficiency, cleanliness, design, light of the room. I wouldn’t say I was necessarily thrilled by having everything function via iPad, but it was cute I guess. Loved the touch of a bottle of hand cream next to the sink. Super comfy bed, great blackout blinds. Very pleased with the availability of a tiny fridge drawer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christie Xinyun

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent customer service, fantastic location near train stations and restaurants. Very clean and modern.
Stayed 1 night in Apr 2025