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4.1 out of 5

"Great location - close to all the main sites. Secure. " More

By a verified traveller on Mon 23 Dec 2019

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Hotel Description

Citadines Trafalgar Square London places you in the center of London, steps from The Strand and within a short 5-minute stroll of Charing Cross. Highlights at this aparthotel include in-room kitchenettes, free WiFi, and free Internet.

You can enjoy a flat-screen TV with digital channels, and each apartment features a coffee/tea maker, a safe, and a hair dryer. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a dishwasher. Nice touches to enhance your stay include a soaking tub and free toiletries. A phone, an iron/ironing board, and a desk are also available. Housekeeping is available on request.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of self parking.

Attractions within a short walk walk of this 4-star London City Centre aparthotel include Trafalgar Square and National Gallery.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$224* Per night/room 11 Aug. - 12 Aug.

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Citadines Trafalgar Square London ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Trafalgar Square London

Everyone (15) Couples (3)
4 out of 5
Great location - close to all the main sites. Secure.

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Al

Hi Dani, Thank you for your comments!

4 out of 5
The location is excellent, very close to most of the London attractions. Lots of eating & drinking options nearby

Posted by on 27 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Al

Thank you for your comments. I'm glad to read you enjoyed our excellent location!

5 out of 5
the guest lounge was great with complimentary beverages and french and english papers

Posted by on 7 Jun. 2019

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Comment from Hotel Management

8 Jun. 2019 by Al

Thank you for your comments. I'm glad you enjoyed your stay with us!

5 out of 5

Posted by on 21 May 2019

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Comment from Hotel Management

23 May 2019 by Al

Thank you for your rating!

4 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Al

Thank you for your rating!

5 out of 5

Great location

Staff very friendly & helpful, great location to many sight seeing attractions!

Posted by on 12 Jul. 2018

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Comment from Hotel Management

12 Jul. 2018 by Al

Thank you for your comments. I'm delighted to read you enjoyed your stay with us!

5 out of 5

Hotel close to everything

Pros: You had to use your room key to get into the front door of the hotel. Great for security. The free phone to use is an excellent idea
Cons: Shower/bath tub was a bit high to get into and bed was a bit low for me.
Location: Close to everything. Walked to The Thames which was 5 mins away. Big Ben 15 mins. I liked being in the middle of everything. Tube stations cloise.
Stayed here 10 nights October 2017 and couldn't be happier. Close to Charing Cross, Embankment, Leicester Sq stations and buses right outside the door. Staff were friendly at check in and I had a room overlooking Northumberland Ave and heard nothing.

Posted by , from Sydney on 20 Oct. 2017

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Comment from Hotel Management

22 Oct. 2017 by Anthony Bull

Dear Narelle, Thank you very much for submitting a perfect feedback score and positive comments. The team and I are extremely happy to know that we exceeded in your expectations. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager

4 out of 5

In Central London

Close to the excitement of Trafalgar Square, and central to all sights and transport.

Posted by , from Australia on 25 Sep. 2017

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Comment from Hotel Management

28 Sep. 2017 by Anthony Bull

Dear Stuart, Thank you for submitting a positive feedback score and comments. We are happy to know that you enjoyed our location which is perfectly situated for London sightseeing. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager

5 out of 5

Beautiful spot in the heart of London

The room was clean, spatious and had everything we needed. We were in walking distance of Big Ben, Trafalga Sqaure, London Eye and many more amazing places that London has to offer. The only thing negative i would say about the room was there wasnt a lot of lights in the room. Otherwise, the room was fantastic and the staff were so helpful.

Posted by on 5 Feb. 2017

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Comment from Hotel Management

7 Feb. 2017 by Anthony Bull

Dear Ashley, Thank you for submitting your perfect feedback score and comments. I have taken note of your comments about the lighting and can happily inform you that one of this years projects is to install a brighter LED lighting system in all our rooms. It is a slow process but we will have this completed by the end of the year. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager

4 out of 5

Great location

Pros: The location
Cons: Room sizes a bit cramped, but no major issue
Location: Trafalgar Square, Embankment, great Pubs
Great location close to Trafalgar Square and Public transport underground and busses

Posted by on 13 Jan. 2017

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Comment from Hotel Management

16 Jan. 2017 by Anthony Bull

Dear Reviewer, Thank you for your positive feedback score and comments. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager

About the Citadines Trafalgar Square London

Location 18/21 Northumberland Avenue, London, England WC2N 5EA

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Citadines Trafalgar Square London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London aparthotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • Built in 1995
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (27.4 km / 17 mi)
  • Train station: London Charing Cross Station (0.5 km / 0.3 mi)
  • Metro station: Charing Cross Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Trafalgar Square London offers 187 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 88 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on unit and length of stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Self parking fee: GBP 35 per night
  • Pet fee: GBP 12 per pet, per night
  • Weekly housekeeping provided; additional cleaning fee: GBP 25 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Prestige Trafalgar
  • Citadines Prestige Trafalgar Aparthotel
  • Citadines Prestige Trafalgar Aparthotel London Square
  • Citadines Prestige Trafalgar Square London
  • Citadines Trafalgar
  • Trafalgar Citadines
  • Citadines Trafalgar Square London Aparthotel
  • Citadines Trafalgar Square Aparthotel
  • Citadines Trafalgar Square London
  • Citadines Trafalgar Square
  • Citadines Trafalgar Square London Hotel London
  • Citadines Hotel London
  • Citadines Trafalgar Square London England
  • Citadines Hotel London
  • Citadines Trafalgar Square London London
  • Citadines Trafalgar Square London England
  • Citadines Trafalgar Square London Aparthotel
  • Citadines Trafalgar Square London Hotel London
  • Citadines Trafalgar Square London Aparthotel London

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.