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Hotel Keen

3.0 star property
Art Deco hotel with free breakfast and 24-hour front desk

Photo gallery for Hotel Keen

Exterior detail
Restaurant
Premium bedding, desk, iron/ironing board, free WiFi
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$240
includes taxes & fees
29 Aug - 30 Aug

Explore the area

View map
425 High Street, Palo Alto, CA, 94301-1621
  • Stanford Shopping Center
    ‪3 min walk‬
  • Stanford University
    ‪3 min drive‬
  • Stanford University Medical Center
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Palo Alto

Hotel Keen puts you in the centre of Palo Alto, 2.6 km (1.6 mi) from Stanford University and 2.3 km (1.5 mi) from Stanford University Medical Center. Highlights at this Art Deco hotel include in-room free WiFi and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Additionally, you'll find a free manager's reception and coffee/tea in a common area. Free continental breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. .Within a 15-minute drive of this 3-property class Downtown Palo Alto hotel, attractions include San Francisco Bay and Shoreline Amphitheatre.

What's nearby

  • Stanford Shopping Center - 3 min walk - 0.3 km
  • Stanford Stadium - 19 min walk - 1.7 km
  • Lucile Salter Packard Children's Hospital at Stanford - 20 min walk - 1.7 km
  • Stanford University - 3 min drive - 2.2 km
  • Stanford University Medical Center - 3 min drive - 1.9 km

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco International Airport (SFO) - 35 min drive

Restaurants

  • ‪Verve Coffee Roasters - ‬1 min walk
  • ‪The Patio - ‬3 min walk
  • ‪Pizza My Heart - ‬2 min walk
  • ‪Evvia Estiatorio - ‬3 min walk
  • ‪Pho Ha Noi - ‬3 min walk

About this property

Hotel Keen

Art Deco hotel with free breakfast and 24-hour front desk
Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Hotel Keen also features multilingual staff, coffee/tea in common area, and express check-in. A complete renovation of Hotel Keen was completed in April 2022.

This Art Deco Palo Alto hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Built in 2010
  • Continental breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Keen offers 42 accommodations with iPod docking stations and complimentary bottles of water. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Languages

English

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  • Breakfast available
  • Housekeeping
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4.5 out of 5, Wonderful, 316 reviews
The price is AU$243
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

What makes Hotel Keen a romantic place to stay?

Wine-tasting room, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Keen.

How much does it cost to stay at Hotel Keen?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Keen on 29 Aug 2025 start from AU$240.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Keen serve breakfast?

Yeah, complimentary continental breakfast is offered on weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Keen?

No, Hotel Keen does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Keen?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Keen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 263 out of 676 reviews
Rating 8 - Good. 236 out of 676 reviews
Rating 6 - Okay. 99 out of 676 reviews
Rating 4 - Poor. 50 out of 676 reviews
Rating 2 - Terrible. 28 out of 676 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Cybele

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

No windows to speak of

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.
Stayed 1 night in May 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel was clean and the breakfast had good healthy options.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint, clean, and nice

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, expensive but not for Palo Alto

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.
Stayed 2 nights in Mar 2025

6/10 Okay

Amy, Sacramento

Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Catiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, easy and super friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Dhyey

Business traveller
Excellent hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

UNCHISA

Liked: Amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2025

8/10 Good

Ramtin, Vancouver

Stayed 8 nights in Jan 2025

6/10 Okay

Jeremy

Business traveller
I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good no frills hotel, good price.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay loved it
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed. Our room was in the back of the building and we stayed Saturday night. There must be a club in the block over because load music going until late at night. If you’re a light sleeper ask for a room in the front of the building
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

jennifer

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Wolfgang

Business traveller
Nice small hotel central location
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John P

Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and disappointing - avoid! After arriving and checking the sheets I went to sleep due to jetlag after long travel and work. I woke up in the night and discovered a dirty sock, and that the floor clearly hadn’t been cleaned due to the state of my clean white socks. On going to make a coffee in the morning, I discovered that the mug was sticky and dirty. A clean room really is the bare minimum and at the price point really unacceptable. Breakfast was limited. Complaint dealt with poorly. Very glad I was only staying for one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, location
Stayed 3 nights in Oct 2024